Don't bother expecting anybody by phone to resolve an issue. What you will get as an endless cycle…read moreof prompts on their AI phone system that will invariably lead you nowhere and then hang up on you.

So the continuing saga. The grill was to come Saturday ( the day before Easter.)or no later than (…read moreday after Easter)Monday. It not only didn't came either of those days , it came the following Tuesday 4/2. That's not the half of it , it was in a box . Yup! Unassembled! It was sent back once again. This time I was told there was one in the store, fully assembled and my name is on it. They would get it out to me asap. Possibly the same day. ASAP turned out to be Saturday 4/06. Now I get to spend a third day at home waiting for this grill to be delivered yet again. I can hardly wait to see what condition this is in next. The value of this purchase? Who knows.

Love the book section! And I purchased cookie sheets and an area rug that were top quality for a…read moredecent price.

Well if you haven't been in an Ollie's and you live in Pennsylvania or Ohio, it's kind of like…read moreshopping at Gabriel Brothers. It's a more organized offspring of a thrift store and a church Bazaar. Nothing fancy, but they're true to their slogan,"Good stuff cheap". And cheap it is. Sometimes I find things that are less expensive than at Dollar Tree, only 4 doors down in the same Plaza. That said, you can't always find what you're looking for, but you often find something that you want or need. Hence, kind of like a church Bazaar. It's either maddening as heck or fun, as you sift through the bargains and wend your way to the back of the store to see if that close-out on carpets is something that you like. It's one of those polarizing places. Either you love it or you don't. Ollie's sells many name brand things, from Men's, Women's, and Children's clothes, to accessories, Health and Beauty aids, lawn and garden supplies, art, crafts, pet and school supplies. They have a nice book department, and sell things like Bible covers, Sudoku, crossword puzzles and word searches, as well as books for toddlers to adults. Yes, Ollie's even sells food. Nothing perishable, but you can find anything from Pink Himalayan salt, to candy, and cereal, to your favorite junk food, like pork rinds and cheese balls. I've even found jars of marinated bell peppers, huge jars of minced garlic, and if you like flavored coffee, I've even seen flavored coffee syrups and creamer. True, Ollie's might not have it all, but they sure have a lot of Good Stuff Cheap.

All listed above! Most of all they are incredibly helpful putting planter ideas together. They…read morespend so much time with each customer. A beautiful home run business!

Customer service is horrible. They don't care Prices are…read moremarked incorrectly and unwilling to correct. I had bought quite a lot of plants there, however, due to their lack of care I will not spend any money there

Great variety of flowers! Greater than 10 greenhouses full of different kinds of flowers! The only…read morething they didn't have was succulents which is what I was looking for! I will definitely go back when I need other types of foliage!

Went to return a dead plant. I bought it a few weeks ago and tossed the plastic pot it came in …read more The manager gave me a hard time because he said that needed that pot to make the return . Really??? So you find it odd that a customer would replace the cheap pot and place the plant in a nicer one and just hold onto the garbage pot it came in. He was not going to let it go, so I said" fine, but ll be documenting this lack of customer service online. At that point, he said I could exchange it. I went to look and got some other kind of plant. The cashier then said to said manager " shouldn't she have to get the same kind of plant? " I was totally taken aback by the rudeness of the employees there. He ultimately allowed me to get the plant I selected. It will be a long time if ever , before I them give them any business.

We were in the neighborhood and a dining room table in the window caught my eye. We went in and…read morealthough I really liked it, it was more than I wanted to spend at that time (although the price was not excessive). The owner countered with a bargain, I couldn't refuse. So I am very pleased. They had a lot of very nice items in the store, including appliances, which appeared to be in good condition and some "higher end" brands. Definitely worth checking out.

Was waiting for the music store to open and wandered in wound up buying a brass bed loved the staff…read moreand service will definitely be back

Love there75% off deals. Love $10 off candle deal. Candles smell amazing! They last a long time…read more Lots of different kinds.

I went in to find a particular scented soap. Unfortunately, the one I was seeking is seasonal and…read morenot available. The lovely young lady who helped me was apologetic and found me a similar scent. We'll find out on Christmas if it meets with the approval of my daughter and granddaughter who are both fans of the original. Anyway, it was a good experience and the store and staff are nice and welcoming.

I just ordered the exact part needed for my Treasure Garden AKZ cantilevered umbrella and was so…read morepleased with Nick Iannotti that I decided to "Yelp" him / Casual Furniture Solutions. After going to the Yelp page I noticed an entry in 2018 by Jim S. and was AMAZED that he wrote almost exactly what I wanted to say. The only difference is that I didn't have to re-string my umbrella as my broken part was a rubber glide that went into the post track. Other than that, I'm saying the same glowing words that Jim said. Thanks again Nick! Copied Jim's review here: I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was of no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was…read moreof no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!