He was very responsive and had appointment made then he just stopped responding and didn't show.read more

From the owner: Whether it’s a kitchen remodel or a small repair, I personally handle every project, ensuring…read moreattention to detail and a commitment to quality. I stand by my work with a simple promise: If you’re not 100% satisfied, I’ll make it right. Your happiness with the final result is my top priority so, you won’t be dealing with a big company or subcontractors—just me, someone who genuinely cares about your home.

I agree with other comments that if you don't have a huge project needing done McDaniel's does not…read morewant to be bothered. In October 2025, we chose to remodel our bathroom. We chose McDaniel's because we prefer to support local when possible, and we felt we would receive more personal and professional care from them than from a big box store. Nicole R. (our designer, who was more of a salesperson than a designer) was a total disappointment. Her communication skills were almost non-existent. We were often waiting days to weeks (even with reminders) for her to return a call or an email. When she chose to communicate, she was abrupt, condescending, scattered in her thoughts, and made promises to appease us, but later nothing came of her promises. It is now April and the project is still not completed. We had to pay $100 before McDaniel's would measure the area. Nicole did not accurately measure the height of the vanity and the length and height of the side-splash resulting in me either not using the side-splash or paying to have the new drywall cut into in order to move the electrical up. On February 5th I sent Nicole a picture of the error and she said she "would be out ASAP." Later that day she emailed that she would be out March 9th. Upon sharing my concerns about the length of the side splash Nicole explained that it was customary to measure the side splash longer than needed and the construction people would cut or grind it to the correct size. I cannot imagine all contractors have the tools to do this. As far as the electrical outlet placement and the height of the side splash is concerned Nicole agreed it was not acceptable and offered cutting it to 1" in height. I told her that was not acceptable and that I wanted the electrical moved up. She agreed if it was her house that is what she would want done and said she would immediately get with their construction person. Not ours, theirs, since it was her mistake. I waited another three weeks and two days to be contacted by him, all the while reminding Nicole every week that we needed closure. On March 24th Eric from Granite Construction called. He said he would have someone out that afternoon and was going to email me a work order for my signature. I waited approximately 30 minutes but rather than the work order I received the name of an electrician and told that I would have to pay for the repair. In total frustration I contacted the owner/manager of McDaniels, Don Jessup. He said he agreed with some of my points (many are not mentioned here) but since we used our own contractors, McDaniel's is not accountable. (Their contractors wanted $16,332 for a small, typical bathroom.). He offered to refund the side splash and six vanity handles (that I paid $90 for but never ordered), but since then he has chosen not to answer my emails about how I need to go about the return, paperwork, etc. At this point I feel I have given McDaniel's every opportunity to make things right before posting this review. I am hoping to save others the unprofessionalism and lack of respect I received. As of April 6th (today) I have not received any communication from Nicole regarding whether the electrical problem has been resolved, asking me if I was pleased with how the bathroom turned out, or thanking me for my business. Nothing from Don Jessup either.

We did a partial remodel of a full bath. All went well and according to plan and schedule. All the…read moresubcontractors were great and professional. This was our 3rd bath remodel with McDaniels... we highly recommend.

I had Carston, who works at Cutco over for a knife demonstration. This young man is impressive and…read morevery personable. I am to say these knives are sweet. I hope they start selling hatches, axes and machetes to go along with the buck knives. Remember, you truly get what you pay for. Bye bye farberware. Keep up the good work!!

From the owner: Cutco is the premier American made cutlery company! Our knives are backed by our forever guarantee…read moremeaning that once your purchase you're set for life! Our store carries all of Cutco's amazing knives and many more exciting items ranging from delicious preserves, spices, cookware, and many other extremely useful things for your kitchen and home! Cutco - For you, forever!

Nicole was incredibly helpful when we visited the showroom. She went above and beyond to meet our…read moreneeds when other businesses could not. She was able to locate what we needed quickly and helped solve our problem. I would recommend working with Nicole at Builders Plumbing & Heating Supply.

The showroom has many items and samples on display. It was a little overwhelming for me…read more Then Erin Smith stepped in and easily presented options that helped me select materials and fixtures for my project. I appreciated her expertise as well as her patience in working with a novice like me. Jim G.

In Sep, 2020, we ordered a recessed medicine wall cabinet from the Kitchen Shop through their…read moredesigner Sara Whitmire, having provided her a detailed diagram and shop drawing with exact specifications, costing us $641. When it was delivered on November 13, it was 1 1/2" over specifications. We were repeatedly unable to contact Sara, so our contractor re-fabricated the cabinet, costing us $150. On Dec 9, Sara agreed to refund us that amount due to their error. Today, more than a month later, the manager, HAVING BECOME AWARE OF THIS REVIEW, contacted us and said a check would be sent to us. We recommend anyone having issues with this business also contact management, so that they can be aware of any shortcomings in their staff's telling of the truth or fulfilling its obligation to provide quality customer service.

my experience with the kitchen shop of Lansing was frustrating at best. Harry was incompetent in…read moremaking sure all of our cabinets and trim were ordered correctly. every time I turned around I was giving them more money to pay for something he forgot to order or said we didn't need. My cabinets are beautiful however the stress level caused by mistakes made not sure its all worth it! My kitchen still is not complete because my sink wasn't ordered pushing my project back another 10 days. Stay away from Harry and the Kitchen Shop if you want a smooth stress free remodel!!

Several of my neighbors said they had work done by All Phase Remodeling and they were very pleased…read more So I gave them a call.....and so thankful I did. The workmen they send out are courteous, timely, and extremely professional. They show up when scheduled and do a fantastic job....whether it is painting, carpentry, or general handyman services. I have them on speed dial now!!

From the owner: All Phase Remodeling is a full-service restoration remodeling contractor serving the Greater…read moreLansing region. We've seen homes devastated by fire, water, and weather-related damage and recognize the impact this has on homeowners. At All Phase Remodeling, we're dedicated to restoring homes back to their original glory while ensuring the client's needs are met throughout each phase of the project. Our team is laser-focused on customer service, we respond quickly to restoration emergencies, and always make sure our clients have a safe and healthy home to return to. If you've experienced a loss from fire, smoke, water, or weather-related damage, look no further than All Phase Remodeling. We're your local home improvement specialists serving the Greater Lansing region.