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Bed Bath & Beyond

4.0 (1 review)

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11 years ago

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Chips GroundCover - We Deliver!

Chips GroundCover

2.0(4 reviews)
1.6 mi

My name is Pete And Daniel Rodriguez-Beerthuis. This is the first time my husband and I have used…read moreChips Ground Cover. And from the start the customer service person really made it very easy to order from her company. She was very helpful and really give a great sell!! And the delivery services was great! they showed up on time and the two guy's greeted us with a smile and a "Good Morning" My husband and I highly recommend Chips Ground cover to anyone that is looking for landscaping needs. We are definitely going to use this great company again!! Nick's company is a great company to deal with. We always shop local.

If I could give this place 0 stars, I would. HORRIBLE customer service. Went in to obtain a load of…read morewood chips (4 yards) and they gave me 6 yards. I went inside to tell the man at the front desk I was overloaded by their team. I was not going to pay the difference and asked to trade the additional yards I was given for clean wood chips for a playground. Man behind the desk says sure, tells me to pull back to get loaded. After waiting 15 mins to be loaded I had to go inside AGAIN to ask to be loaded. Man called not 1 but 2 people back to load me up with chips. Upon this happening, I went inside to see the difference in price if I owed them or was going to have money coming back to me. Man, then asks me again how many chips I was loaded with. I confirmed 2 1/2 yards, which is what I returned from being overloaded by his team. The man then looks at me, hops on the phone and asks them how much they loaded me with. They then confirmed 2 1/2 yards (exactly wtf I asked for.) Then hangs up the phone and proceeds to look at me and says, "I guess you weren't lying." Then proceeds to ask if I wanted my 52. cent refund. If you want shit ass customer service and a company that doesn't know wtf they're doing, feel free to shop here or give these idiots a call. Don't expect to get any money owed back to you either as they ask if you ever want your refund. Will never come back here and will be sure to tell all of my clients to steer clear of this shit hole.

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Bed Bath & Beyond - homeandgarden - Updated May 2026

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