We had a wonderful experience with Susan Jeter. We had our son tested for dyslexia and ADHD. We…read morequickly scheduled an appointment with Susan. We are very glad we did. Two weeks after the testing, Susan met with us for over 2 hours explaining the results. Our son is now getting the help he needs. I would definitely recommend Susan.

We were reffered here by my daughters doctor and they are an amazing God send. It's the first time…read morethat we have found a solution for my daughters depression that she's battled with for almost 26 years. The staff was extremely professional and cared for my daughter and treated us like family. They explained the types of treatment they offer and after a blood test her psychiatrist ran they determined the best treatment for her. Their goal is to get people off anti depressants and use the latest scientific advancements to treat parts of the brain that cause depression and other mental health issue. Like any treatment plan, you do need to be committed to the process and also communicate with their doctors on your progress. Granted, like most medical treatment these days you need to get your insurance to cover it. You can pay for it out of pocket which can get expensive, but my daughter's insurance covered every penny. After years of watching her suffer with depression, it was a blessing to see a team who listened to our daughter and helped give her a chance at a happy healthy life.

AI bot for phone calls is awful. I have tried 4 different times to set up an appointment or talk to…read morea representative. The AI bot doesn't offer different appointment times and get stuck saying "sorry I didn't catch that"

I love the Napa Valley Counseling family! they take great care of you! The therapists really care.read more

I attended couple therapy sessions with Lynn Cook expecting compassion and professionalism, but my…read moreexperience was the opposite. In one session, he abruptly ended by saying, "I probably shouldn't say this, but you should probably be single." That comment was not only unprofessional but emotionally harmful -- especially as it came at the very end of the session, leaving no chance for discussion or support. When I calmly explained in the next session how that statement had left me feeling emotionally harmed, he became defensive and said he didn't understand how it was offensive. I realized then that my emotional safety was not a priority in his care. As someone who has studied Pastoral Care and Counseling at the graduate level, I understand the ethical foundations of therapy. The core value of any therapist is to do no harm -- to create a space of empathy and neutrality. Lynn Cook failed to uphold those principles. He also said he didn't care about medical diagnoses and suggested I find another therapist who "mainly works with attachment style." That disregard felt careless and inconsistent with his claimed attachment-based approach. He described his style as "blunt and direct," implying that some clients simply don't like it. However, being direct only helps when it comes from genuine care, wisdom, and nonjudgment. When a therapist's intention is truly for the client's healing, directness can foster reflection and growth -- but when it lacks empathy, it causes harm. Instead of building rapport or modeling healthy connection, he showed defensiveness and pride. He even mentioned that it's rare for his therapy not to work out with other clients, implying that the problem was with me rather than reflecting on his own approach. However, another review about him says that they had similar experiences. I left those sessions feeling hurt and retraumatized, later learning that others had similar experiences. Therapy should heal, not harm. I hope sharing this helps others find the safe, compassionate care they deserve.

Can't even get a response. Says the fasted way to reach her is text. I texted Monday. Now it's…read moreThursday I've called and left a voicemail. Now response on any method. It is not a professional establishment and I only need professional help.... DO NOT RECOMMEND

This woman destroyed me and my family. I have since been diagnosed with PTSD and night terrors from…read morethe trauma I received at her hands. I went to the studio when I was 17. I had severe depression, anxiety and was dealing with years of trauma. I was eager to get help and get better and went in optimistic. At first it went well. But as months went on she became more accusatory, blatantly lied to my parents and broke confidentiality when it wasn't necessary, and shamed me instead of supporting me. She did many other things, too many to list. She kicked me out of support group because I was apparently loud and annoying and one time I was drowsy from my prescription medication and she accused me of being high every single time when I wasn't. Getting kicked out of group was a huge blow to my self esteem, as I was already dealing with rejection issues. On one occasion I told her I had taken 2 hydrocodone. She then called my mom into the session and told her I was doing heroin and that I was a prostitute. (I've never even seen heroin in real life, and I have no idea where she got the prostitute thing from.) She destroyed my relationship with my parents. She also tried to convince me that I have multiple personalities. She accused me of doing meth, which i've also never seen in real life. I couldn't win with her. When I wore makeup, she told me I was fake, when I didn't wear makeup, she told me I looked like a mess and was obviously depressed. But the worst thing she ever did was blame me for getting raped and abused. She re-traumatized me and reopened wounds from the past. I left every session crying and broken. It's been a year and I'm still damaged. I will never forget the way Stephanie Johnston made me feel - small, ashamed, and alone. Do not seek help from this woman. Find a therapist who will support you, listen to you, and believe you.

Have used on and off for individual and family counseling since my daughters were school-age…read more Practical conflict resolution and life-skills counseling. Consumate professional!

I see that several who have reviewed this clinic have not had the best of experiences. I hate that…read morethis was the case for them. Many of the criticisms I have read have been on financial policies. I completely understand that mental illness, family instability and financial instability often form a negative symbiotic relationship. Obviously too there are greater societal issues involved like the stigma of mental illness, a lack of mental health professionals and incarceration vs treatment of poor and disenfranchised persons. This one practice can't fix the world's problems and will make mistakes occasionally because they are human too. Don't get me wrong I am not a rich person and I have to budget to make sure I can pay for my appointments until I reach my deductible on my insurance. I get it, it is hard. There are resources out there that can help ones who are not doing well financially. Yes it takes due diligence and that is sometimes hard to muster. Not everyone has a support network to help them follow through on these things either. But if one option isn't feasible, there are others. I only have positive things to say about the therapist that I see here. I have had other therapists before and experienced some less than ideal to outright awful ones. I once had a therapist that I was paying to be his therapist. Talk about frustrating. That didn't last long. Now I am with a therapist that I respect and am very pleased with. Dawn Pettit is an intelligent, discerning and skilled LCSW. Therapy is a very subjective practice by nature. No two patients or therapists are alike. Finding who you connect with is hard and usually takes time. I understand that finances are difficult for a lot of people including me. Sometimes despite people's best efforts and intentions, they fail to provide the level of care some need and expect. And as with any field there are ones who may not be as cut out for their chosen career as they might think. If you read this far then I thank you. I hope that my words and experience can be of benefit to you.

Horrible! The billing department is awful! They will charge your card without knowledge. I would…read morenot recommend!

Honestly the best clinic I have been to. Everyone is amazingly friendly and sweet! I feel like I'm…read morehanging out with friends every time I visit. All of the staff are pro LGBTQ+ and openly caring people. I've never had anyone work so hard for my mental health!

From the owner: Don't hesitate to call New Dawn Counseling in Little Rock, AR. We are committed to your…read moresatisfaction. Call us today.

Excellent service! Not sure what the last review is all about. The main psychologist is the only…read moreone in the state who is boarded in forensic psychology and does extremely thorough evaluations. Everyone there seems friendly and professional. They really know what they are doing and I highly recommend them!

Spent an entire day there with my daughter, lost work. They said it would take several weeks to get…read morethe report. We said no problem we will be on vacation during that time. We called a month after our return and they hadn't even started the report saying "well you said you were on vacation and not in a hurry". I know they hadn't even begun a report after all that testing bc as soon as we said just give us our money back, we had a check in two days. Waste of time when really trying to get our daughter help.