This was a very interesting experience. After hiring my last nanny through a staffing agency I…read morelearned all the right questions to ask prior to signing a contract, Starla did not appreciate the questions and rather than answering them she refunded me my application charge. Consumers are much more educated than 17 or even 10 years ago, companies should use that to their benefit rather than a threat. Needless to say I don't have experience with their actual service post the contract signing. Ashley was great to work with, Starla not so much. Way too defensive to be customer facing.

Called this morning to ask about domestic services; mentioned I was looking for help once a week…read moreand before I could finish my sentence and the rest of my needs (which would extend to much more than once a week due to regular travel), was interrupted by the woman answering my call and told once a week is really hard to find and when I tried to explain it would be much more than that on a regular basis, she hung up on me. I called back to let her know I actually needed more and/or ask for a recommendation to a different service if they weren't the right fit and she cut me off again saying something I couldn't hear and hung up on me again. Considering the level of service they advertise, this was a bit shocking... with that being said, I can't recall being treated this poorly by any level of service provider. I don't write reviews often... and if I do it's to call out great service... this was just so bad I wanted to warn others.

Phenomenal team. I…read morecannot speak highly enough about my experience with the staff at this location. After receiving a notice from unemployment that I needed to attend a mandatory session via PA Career Link, I called their office to see if I could get the meeting scheduled ASAP. The automated phone system didn't get me through to an actual person, so I decided to get in my car and make the hour drive to see if they could help. I honestly wasn't sure what to expect, but the moment I walked in I was greeted by a really nice guy named STEVE, who works security, and he told me that someone would be able to help me get everything situated. That's when I spoke to a woman named KELLY at the front desk who was extremely kind. She told me they would help me figure out what I needed to do, brought me back to their computer room, and asked me to hang tight while they found someone to help me. A man named JASON came out, sat down with me, and listened intently to understand my questions. He gave me the best answers he could. JASON was able to get me an appointment scheduled and explained that while they are not unemployment, they would have people from unemployment in the office the next day--but all of those appointments were already booked. I went home feeling much better. The next day, I called unemployment to see if I had addressed all the necessary requirements to remain compliant. After being on hold for nearly two hours, I spoke to someone who was less than pleasant and overall unhelpful, dismissing my questions as redundant. The unemployment representative told me I could potentially be losing all my benefits and had no updates or solutions on their end. Since I had such a positive experience at PA Career Link the day before, I decided it was worth taking the drive again to see if they would allow me to wait in their lobby and possibly meet with someone from unemployment if they had time. The moment I walked in, STEVE and KELLY were all smiles, asking if I had been able to get any response from unemployment. KELLY & JASON immediately told me they had already spoken with the unemployment reps in the office that day and discussed the specific issues I was dealing with to try to get me answers. I DID NOT ASK THEM TO DO THIS. Not only did they help me get to where I needed to be, but they gave me real answers that I couldn't get anywhere else and truly bent over backwards to get those answers. They had no reason to go this far above and beyond for me, but they did it anyway. JASON, KELLY, and STEVE made me feel like my concerns mattered and that they genuinely wanted to help me in any way they could. Bear in mind, I do not write reviews--but this experience was so positive that I felt compelled to. It isn't easy looking for a job and navigating the unemployment process, but the team at PA Career Link made me feel like I wasn't just another number in the system. These were REAL people who actually CARED about their jobs and the community they serve. By the next day, I could see everything was in order on my end, and my stress completely dissipated. The team at PA Career Link are truly great people who not only do their jobs well, but do so with a level of attention and care that I have never experienced before. Great people and a great team. PA Career Link is lucky to have them, and I hope they see this message and know how much everything they did meant to me. THANK YOU JASON, KELLY, and STEVE! The world needs more people like you, and I will never forget not just how you helped me, but how you made me feel.

This group of individuals at careerlink have been extremely helpful and accommodating during a…read morevery stressful time. The receptionist is a local volunteer and always willing to go the extra mile. There are many terminals in computers and resources at your fingertips. Come prepared with every bit of information you have. Please note that the people helping you are volunteers. Make sure you pay attention and take notes. They are not interested in your story but more interested in getting you what you deserve. By this I mean they only will give you the facts to get done what needs to be done so be prepared not to be coddled. If you don't understand what they're saying ask for them to reexplain and they will accommodate you. Good luck and never quit. Fight for what you believe in.

Rowland Personnel excels in keeping candidates informed. I never felt left in the dark. Whether it…read morewas feedback from interviews or updates on potential opportunities, they communicated promptly. Their commitment to transparency built trust, and I always knew where I stood in the process. Their uplifting messages and pep talks kept me motivated. It's rare to find a recruiting firm that genuinely cares about your well-being beyond the job search. Thanks a ton for everything

I have used Rowland Personnel many times for employee hiring. Their rates are better than most…read morerecruiting firms. I especially appreciate the personal, one on one attention I get when I am dealing with this company. If you are in need of employees, and don't want to rifle through unqualified candidates, call Rowland. They do the work for you.

We started contracting with VerifyProtect on the recommendation of a colleague and have been very…read moresatisfied with the competency of the firm and the results of background/credit checks.

They helped me out.. I needed someone for Friday and Saturday shift they provided a individual.read more

Tldr: Sheldon was incredibly rude to me about supposedly ghosting an interview years ago. When in…read moreactuality I had contacted him and he failed to respond to me. Completely unnecessary and unacceptable behavior. Bad customer service. I submitted a resume and was asked to call back for a phone conversation to start the process. I was matched with Sheldon. When we were beginning the registration process, he realized I was already on file and his attitude completely changed and he became very rude. He informed me that I had been asked to do a video interview with him two and a half years ago and I logged on and out and didn't respond to his voicemail asking what happened. He was confrontational about this and asked me if I remembered this. I apologized and said I didn't (it's been 2.5 years) and told him it had probably just been a connection issue. He rudely said "well what can I do for you now?" as if he's been holding this grudge. Maybe he just had a bad day, but it felt very unprofessional and he ended the call with this tone that felt like he wasn't going to assist me because of this, which is unfair. Being the professional I am, I sent an apologetic email about not following up 2.5 years ago. Then I went through my texts with him and saw that I had actually followed up about the technical difficulties and had asked to reschedule, and he never responded back to me. Even if I hadn't, it would have still been incredibly unprofessional for him to talk to me like that. I'm sure having people not follow up is frustrating, but it's recruiting. It's part of the industry. And it definitely does not mean that you get to talk down to people because of it, especially if years have passed. And I was communicative both 2.5 years ago and today. They are an agency that doesn't respond to emails and doesn't respond to their own sms messaging system even if they contact you in that way first. Looking for employment can be frustrating but being demeaned (especially for something you didn't even do) is not something anyone should have to deal with. I would not recommend this place. They need to learn better communication and customer service.

If you are willing to work hard *as a professional* at the job in which you are placed, Philly…read moreTemps and Perms will be a great fit. I interviewed and was hired for a week-long convention position which paid exceptionally well. We used an online app to check in each day and to record our hours. I received payment within two weeks. Afterwards, I was contacted numerous times for other work. I found Christine to be sincere and empathetic however, she owns the business and it's her reputation on the line so she's not interested in people who won't go the extra mile. There's an added bonus with PT&P: its office is on Walnut Street, right in the middle of Center City's hustle and bustle. If you're out of work and feel a little low, it's exhilarating in a way to walk amongst all of the busy people on the street, enter the historic building and take the trip up the old elevators.

If "YOU" and/or someone "YOU" know are looking for a recruiting/temporary agency well here it is…read morefor "YOU"!!!! YES!!!!! The EMERSON GROUP is, definitely, the agency to go to and please do call and ask for Loretta Bruno, Recruiter, at 856-667-9180. Loretta is AMAZING and helped me get the most AMAZING position with Cooper Hospital!!!! I have been SUPER PLEASED with the Emerson Group from Loretta, Mary, Kate and Karen too!!!! OMG!!! YES!!!! I do RECOMMEND the EMERSON GROUP to my family, friends and, NOW, the WORLD too!!!!! They are AWESOME!!!! YES!!!!! CALL LORETTA and follow the EMERSON GROUP on ALL social media platforms!!!!! Here's photos of Loretta Bruno, "MY", Recruiter, working at her desk to get my new job in order, Kaitlyn, the HR Assistant, happily doing her thing, writing the EMERSON GROUP's visitors in (Yayyyy!!!! Go Kaitlyn!!!), the Emerson Group having FUN with Bryce Harper from the Philadelphia Phillies!! Goooo Phillies!!!), CONGRATULATIONS Emerson Group on one of your Best Places to Work with the Philadelphia Business Journals and for 7 consecutive years in a row and, lastly, CONGRATULATIONS to the entire Emerson Group's team for celebrating 50 years in business (Way 2 Go Emerson Group!!!)!!! A HUGE THANK YOU to Karen Miller for helping me capture these wonderful moments of the Emerson Group!!!! An even BIGGER "THANK YOU" to Loretta Bruno in helping me in my job search!!!! KUDOS Loretta "WE" did it!!!!

I really enjoyed every placement I received from Emerson. I was going to school and my schedule was…read morecomplicated, they companies I placed at we're understanding and very generous. They made me feel like they valued all their employees.

Monarch Staffing has great and helpful staff! They go above and beyond to help…read more Someone to mention is Melissa Kent (payroll administration and HR) she responds to your concerns immediately! She actually answers the phone (on the first ring, I might add...) instead of doing a back-and-forth e-mail campaign. She actually will get back to you on a Sunday, if you contact her then! A great work ethic! Usually no one in a Monday to Friday job will get back to you on their own time! She goes the extra mile to help! Great job

Do yourself a favor & seek opportunities elsewhere. My sister spoke with a nice woman from this…read moreagency & they arranged another follow up call together scheduled a few days after. The follow up never happened. She received an email 3 hours later that it "slipped" her mind! Unorganized & unprofessional!