I normally don't like do negative reviews but in this case I am making and exception, if I could put 0 stars I would.
On 6/16/22 my husband saw Dr. Beck Jr. for his bridge that had came out and needed replaced. We had applied for Care Credit and were approved for $5,000, since we have no dental insurance.
I had been seen by Dr. Beck Sr. years ago and had to have dentures. They were very pleasant and at that time and reasonable. I had been referred by a friend of there's that goes to their Mormon Church. This is why we choose this office.
On 6/16/22 my husband was seen for an exam and X-rays the charge was $171.00. After my husbands visit the office manager helped us at front desk and figured out what the total charges for the bridge and one crown was going to cost us. She told us it was going to be $6,200 this is not including the $171.00. We nearly fell over at the cost. We are seniors on very limited income.
I had brought our Care Credit approval printout for the $5,000 along with Care Credits phone number, and my account number. My husbands card hadn't arrived yet. The manager gave a me hassle over this and wasn't sure if she would accept it, although they are a provider.
We choose not to have the work done for I still would of had to of paid $1,371. extra and that's if they found nothing else wrong. (for those of you who don't know how Care Credit works, they cover doctor, dental and vet surgeries or high charges, and if its paid off within a year or 18 months what ever time limit they give you there is no finance charges. Its for people who need it that don't have insurance.)
Anyways, we felt their charges were way too high and declined services, I also would like to add that they the wouldn't give any type of cash discount. Care Credit is like paying cash they pay in one lump sum with no discounts or allowances like contracted insurances do. On that visit we paid the $171. for my husbands exam on our bank debit card.
Now 5 months later we received a bill from Beck Dental showing the $171.00 past due. We never received any bills until now. Mind you this was paid at front desk of the day of the service to no other than their office manager. Today I called their office after researching our bank account and found the payment. I spoke with a Dana I believe her name was at Dr. Becks office. My husbands account still shows outstanding, I explained to her what happened she wanted to know if my payment was Visa or Mastercard and I told her again it was my debit card, which is also a Visa. She said, that she would pull the receipts for that day and if she couldn't find it she would call me back. She never once apologized for the mistake or inconvenience.
They really must be desperate for money it makes me wonder how many other older people they have done this too, that maybe forgot they paid it and paid again. Very bad P.R. in their part. I worked medical for over 30 years and this is plain incompetence. read more