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    Beck Brian W, DDS

    5.0 (1 review)

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    14 years ago

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    Sonterra Dental

    Sonterra Dental

    4.7(26 reviews)
    11.4 miStone Oak

    I wish I could give Sonterra Dental far more than 5 stars!! The staff is consistently kind, going…read moreabove and beyond to provide a quality experience. They are truly here to provide you with a service that suits your needs, not tricking you into spending more money. I want to offer a HUGE shout out to Lauren, my dental hygienist, who offered exceptional service to me. She offered great conversation, comforting add ons like a blanket and water, and a great cleaning. I asked her to look at a spot on the front of my teeth that has been causing me confidence issues and she buffed it right out. I can go back to sporting a full smile again! I am SO thankful to here and the amazing staff at Sonterra dental!

    *Update: After 5 years of bi-annual checkups for my entire family, I still WHOLEHEARTEDLY recommend…read moreSonterra Dental. We've had cavities (1) filled, teeth extracted, and two wisdom teeth removals along with 6 month cleanings since 2014. Dr. Tapangan is still amazing as a provider and person. Our dental hygienists, Lauren, Pam, Svitlana, and Sydney are always professional, thorough, and personable. Dr. Woolwine and Dr. Tapangan have the BEST bedside manner of any medical professionals I've been around. I trust them completely to care for my children because of how efficient, informative, and careful they are. This practice sets the standard of dental and medical care. I have and will continue to refer my friends to this practice.

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    Sonterra Dental
    Sonterra Dental
    Sonterra Dental

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    Live Oak Periodontics & Implant Dentistry

    Live Oak Periodontics & Implant Dentistry

    3.8(29 reviews)
    16.7 mi

    Absolutely the worst service I ever received. If I could give it no stars I would. Let me start by…read moresaying the absolute mess they made on my treatment plan. I was referred to this place because the original one was out of network for some work I had to get done. I went for a consultation at their other location on Bandera and was given an outline of the treatment. It took two months for this office to get me an appointment. I had to place a 100 deposit, which they tried to keep. Then I paid in full over 2k for the procedure. They told me they would file a claim and I would receive some reimbursement. I have never been so terrified to the point I almost walked out. The doctor was so heavy handed that I started to get anxiety. I felt like I was being stabbed to the point of exhaustion. I get that that had to numb me but he could have been more gentle about it. Once the procedure was over they sent my medication to the wrong pharmacy and was told they would have to call to resubmit it. Luckily my husband called while in the waiting area because getting ahold of anyone can be nearly impossible. They took 30 days to process my claim with my insurance. Then they submitted things wrong. They don't communicate with their other office at all so don't even bother. I followed up with him which that part was okay. Mind you it was less invasive. On my last follow-up they wanted to schedule me for a cleaning. I told them I already have a provider I see that I absolutely love. They insisted and I felt pressured to scheduled the appointment. I did but call back to cancel it. They continued to try to get me to reschedule and asked me the reason for my cancellation. I continued to reiterate to cancel the appointment. The office is not only rude but very disorganized. I don't feel like your care is their priority but rather the money they can suck out of you. Absolutely the worst experience I've ever had. I would not recommend this office or doctor. Although the doctor seems very knowledgeable and pleasant he is too harsh in his bedside manners of approach. You've been warned.

    I'm sure at some point this Dr was good at what he is doing. I have never felt so unappreciated…read moreand uncared for in any previous dental visit. I absolutely felt that he was I. It for the money and nothing else. Just so damn rushed. No infection control principles ( I am a nurse who teaches infection control, my expectations even on a basic level was not met once when it came to his care. I could be specific. But I don't have the time. Anyway. Unfortunately paid for my care upfront and regret that. After my last procedure he stabbed in my upper lip not one damn apology, and after my procedure not one follow up call. Which it wouldn't have mattered I wouldn't go back there for free care. Anyway. That is all.

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    Live Oak Periodontics & Implant Dentistry
    Live Oak Periodontics & Implant Dentistry
    Live Oak Periodontics & Implant Dentistry

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    Beck Brian W, DDS - oralsurgeons - Updated May 2026

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