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    Beazu

    3.5 (12 reviews)
    ModerateJewelry
    Closed 9:00 am - 5:00 pm

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    8 years ago

    Horrible customer service, the staff are rude and refuse to let me talk to the owner.

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    Minichiello Jewellers

    Minichiello Jewellers

    (13 reviews)

    $$$

    Downtown

    It pains me to give them this review because I had an emotional attachment to this store. Myself…read moreand my sibling and siblings-in-laws have all got their engagement rings from here. I got an engagement ring, the wedding band and an additional band a couple years later for an anniversary....all 3 were slightly different sizes but they said not to worry as there is a free sizing for each at any point. I then had 2 kids in under 2 years so I didn't want to get the free sizing as my fingers were not their normal size during pregnancy and I told them this when I went in and they agreed with with me. After my babies I took in all 3 rings to finally get them sized and one band had lost a tiny side diamond. When I brought them in they quoted me $800 - to size down 2 rings, replace a tiny side stone and they also said I had another stone that was cracked that they wanted to replace and then to clean it up they were going to rhodium plate it. I took the rings in on Saturday and he said I'd hear by Thursday but it actually took 2 weeks to even get that quote. I called and asked for a breakdown and told the guy (I dealt with the tall man with a shaved head - he is not who we dealt with when we got ANY of the rings or any of the times we were back) they always told me I had a free sizing and he said maybe that was the old way but you have to use it within 2 weeks of getting the ring. He was decent but a bit on the rude size that I'd expect free sizing a couple years later. But I was frustrated because if they said there's a free sizing in the lifetime then I didn't want to now pay $400 just to size down 2 rings....if they had told me this all along I would have done it right away. I asked for a breakdown and not just a total and the breakdown was ridiculous...it took a while and all he told me was the cost per ring. For example one ring had a sizing, a missing diamond and a rhodium played so that will cost $XXX. They couldn't just tell me the sizing cost $XXX, the 2 diamonds to replace would cost $XXX, the rhodium will cost $XXX. I absolutely didn't like the service from this guy so I took the rings back and I took it to another jewellers that we love. They sized all the rings, replaced the stone and they said they didn't see any other stones with a crack or issue and they polished it up...the total was $200 and my rings looks brand new. They also even gave me the tiny bit of gold out of the ring from sizing down. They were incredible and unfortunately I lost a lot of trust in Minichiello's. We have recommended them in the past but unfortunately, they don't seem like the sweet family run business that we loved...they definitely have a bit of a money grab when it comes to getting your repairs done their and they didn't stick to their word. I'm also still upset that they claimed I had another stone they wanted to replace when there wasn't. I'll still take it to a 3rd jewellers to see if they see anything but if not, that was a scam and I'm highly disappointed.

    I had been looking for the perfect ring for a few months now to no avail. I had checked practically…read moreevery jewelry store in Edmonton and a few around Vancouver and couldn't find anything that existed that resembled what I was picturing in my head. I was looking for a three stone ring with a center sapphire, flanked by two diamonds, accented by a few diamonds along each side of the band. I finally decided to simply get the ring custom made and kept getting quotes from jewellers in Edmonton and Vancouver that were over twice the budget I gave them. Not to mention most quoted me for a center sapphire of 8mm when I only wanted 4mm. Some stores even told me that they could not get a 4mm princess cut sapphire or that one of that size would not look good and would be too small. Just when I was ready to give up, Minichiello came back to me with a quote that was only slightly above the budget I had given them. They even offered to bring in sapphires for me to look at, which were all gorgeous and exactly what I had pictured. They produced a wax mould of the ring within a week for my approval and the completed ring was done two weeks after. Unbeknownst to me, they tried to finish in a week so it would be ready in time for my birthday, but I was glad that they wanted to ensure the ring was perfect and didn't compromise quality for time. They even sized it down for me after I tried it on for a weekend, as it was warm the day they measured my finger. I absolutely love the finished result and am very happy with the quality of the ring, as well as the service! I have received so many compliments and I will not hesitate to have future rings made at Minichiello! Thank you so much Emma and Maren!

    LL Private Jewellers - Diamond eternity wedding band containing 18 round brilliant cut diamonds. The diamonds are tension set.

    LL Private Jewellers

    (13 reviews)

    $$

    Downtown

    I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

    When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

    Vancouver Art Gallery Store - Socks

    Vancouver Art Gallery Store

    (14 reviews)

    $$

    Downtown

    I have a confession to make: I love museum gift stores, sometimes more so than the museums they are…read moreattached to (and, note: I LOVE museums! So that tells you how much I love the gift shops). This store is no different than others I've been to (and I've been to many). Whoever does the buying for this shop does a phenomenal job. You'd be hard-pressed not to find the perfect gift for someone - or yourself. They consistently have the coolest things here! Many are made by local and Canadian artisans (I've seen some of the jewelry pieces at the annual Make-It artisan festival each winter, and I even have a few items handmade by these jewelers, purchased at the fair). They have an extensive childrens' section (the COOLEST baby and kiddie toys and educational "games"), TONS of gorgeous, unique jewelry items (most bold and modern but some delicate), a wonderful selection of trendy, funny socks for men and women, scarves puzzles, books, household decorative accessories (eg., vases, coasters, bowls, etc.), contemporary kitchen gadgets (eg., tea infusers, pizza cutters, etc), TONS of boxed note cards and greeting cards, meaningful Indigenous items (scarves, bowls, plates, etc), lots of art prints and books and totes, etc. The list goes on and on. Yes, price points tend to be high here, as the quality of merchandise is high and many items are unique and/or artisan made. But they have a decent range of prices for those trendy mass produced products. Their prices for the socks and kitchen gadgets were on a par with prices elsewhere. This shop is really awesome. Even if you're not going to see an exhibit in the museum proper, this store is still worth checking out - especially if you need to find a cool gift for someone, or after the holidays, when their seasonal items go on sale.

    I love this place! Cool, kitsch and good quality products were gathered. Not only art stuff, you…read morewill also find cooking and card game stuff. If you stuck to choose a gift to your friend, I recommend this place. So fun!

    Beazu - jewelry - Updated May 2026

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