This review details my service history and a recent issue with Kida, a stylist I first contacted on…read moreOctober 3, 2023. At that time, she was unavailable due to a health break but confirmed via email on November 13, 2023, that she had returned and was offering the 2-Strand Twists Extensions service.
Following my initial appointment on April 28, 2024, I continued to use Kida's services for multiple appointments, including a wig installation on July 26, 2024, and wig coloring on August 4, 2024. During my appointment on August 29, 2025, Kida was asked to blend my V-part wig with my natural hair. During the service, when I inquired if the colors matched, she replied "No," with a laugh. She then clarified that she had only matched the wig to the ends of my hair, a decision I found both confusing and unprofessional.
I had a payment issue with Kida via the StyleSeat platform, which was complicated by the fact that I didn't have an account with it and checked out as a Guest. When the payment failed to go through on August 31st, Kida said StyleSeat informed her the charge had declined. However, my bank showed no pending transactions, and I repeatedly clarified to Kida that I lacked an account and had checked out as a Guest.
After several exchanges, Kida suggested I pay via Zelle. To confirm the correct course of action, I contacted StyleSeat directly. When they confirmed the original charge would not be re-processed, I immediately sent the payment to Kida via Zelle and expressed my thanks. To prevent future issues, I later reached out to Kida to establish a new payment method, explaining my preference for booking directly with her and paying in cash in which she agreed.
On October 2, 2025, I texted Kida to schedule an appointment for October 17th and inquire about the cost but received no response. I followed up with a voicemail on October 3rd; I was again met with silence. Beyond the lack of communication, I was disappointed with Kida's professionalism and integrity during my August 29th appointment when she knowingly selected a color pallet on August 4, 2024 that did not match my natural hair and appeared to find the situation humorous, despite my need to wear the wig for an event.
The characteristics I value in a hairstylist, such as attention to detail, strong communication skills, and integrity, were notably absent from my experience. Based on this, I would not recommend her services to others.