USA Beauty Supply has been great for me since I moved to this side of town. I needed a closer…read morebeauty supply instead of going to Jenny's, and I've experienced nothing but positive service here. The staff is always helpful, friendly, and willing to assist. So far, so good!

On 8.8.21 I purchased a can of Mousse from this BS. On 8.15.21 I purchased hair rollers from this…read moreBS. I returned home open the "brand new" can of mousse and discovered the entire top was missing from the mousse.. I return to the store only to be told by the young man in the picture that last week was a long time ago and I probably dropped it and broke it myself. WOW..I try so hard to spend money in our neighborhood but it's for reason such as this that I go elsewhere.

Max Beauty is a well organized store. I was quite impressed with the selection of every kind of…read moreproduct I was looking for. Only complaint is not a diverse selection of nail polish brands, but the brand that they do have has an extensive color selection. The prices are incredible and I didn't look at anything that I thought was overpriced or a rip off.

I almost drove by this place but decided to pop in on a whim. So glad I did! The wig selection here…read moreis great!! Probably the best selection of wigs and extensions I've seen at shops in the area thus far, I was very impressed. I took a look at other products and it's pretty standard in terms of other hair products though I didn't see as much variety (for example, they only had two lines of crime of nature products). Overall, for wigs/weaves this will be my new default store. left with three new wigs and a plan to return.

I love hove there stuff is made there are so nice and I love this nail drill and this nail handread more

PLEASE STOP SUPPORTING THEM! This is the USA BEAUTY SUPPLY in Lancaster by movie 14. [3250 W…read morePleasant Run Rd #150 Lancaster Tx 75146] I know it may be convenient for you but If you are a person of color they DO NOT care about you. I was in this store today about (5 mins ago) and I asked the owner (he said it was his store) if he knew which blow dryer was a better product stating that I didn't want one that would break easily he stated that "he doesn't know because he does not use them"! Then I asked which one do you sell more of then he stated "idk". I said okay (still ignoring the fact that he's being very rude and dry like I'm bothering him. I asked him was he the person I talk to about getting one down because they were high up and cut his eyes at me and said "yeah". I shook my head and said wow he said "EXCUSE ME" I said i wasn't talking to you. He said "but you were talking about me". I told him what I said was WOW because your customer service is VERY poor and that's why i don't like coming in here because this is not the first time I've felt this way! He said you don't have to come in here thats why i don't like "YOU PEOPLE" coming in my store! I said excuse me?? He said you heard what I said! I said "YOU PEOPLE" are the people that keep your store open!!! If you don't like "US" coming in your store then you should move locations. I'm coming to spend my money with you and this is how you feel about "MY PEOPLE" At that point myself and another lady that was back there by me put our stuff down and walked out of the store! Let's show him WE CAN STAND TOGETHER JUST AS WELL AS THEY CAN!!!! WE CAN DO THIS YALL!!! We have to start showing them it's a choice to stop and shop at their store! Instead of acting off my emotions i took it to social media because I KKOW we can make this happen!!!! Also, same lady that walked out with me said she felt a certain type of way because CLEAR AS DAY it's a sign on the door that said "HIRING"! She said she asked him if she could apply he said they are not hiring anymore! If you go in this store there isn't one person of color!!! Prejudice? Stereotyping? I THINK SO!!!! *STOP SHOPPING HERE, WE ARE THE ONES KEEPING THEM IN BUSINESS* *PLEASE SHARE!!!! Make this go viral! We have to stop allowing these people to have business in black neighborhood and treat us like DIRT* Black owned beauty supply 2286 W Pleasant Run Rd Ste 108, Lancaster, TX 75146 The only reason these people still have their businesses up and running is because of US!!! All it takes is 1 Share from each of us and let them know WE DO NOT HAVE TO SUPPORT THEM!

My horrible shopping experience at Jenny's:…read more If I could give this beauty supply store a rating below zero, it still wouldn't begin to capture the severity of my experience. I am not a Texas native and visited your store to exchange hair for the exact same item in a different color. The purchase had been made the evening prior, and while the receipt wasn't immediately available, we were prepared to provide Apple Pay proof of purchase. At first glance, the store appeared promising--spacious, great music, and a wide selection. Unfortunately, any positive impression was swiftly destroyed by the appalling conduct of your staff. When I approached the register, I greeted the employee with a warm "hello." I received no response. I tried again, assuming she hadn't heard me. Instead of a basic courtesy, I was met with attitude that was cold, dismissive, and flat-out rude. I informed her I needed to exchange hair, and without any customer care, she gestured me toward the customer service counter. What followed was nothing short of disgraceful. There, I encountered Nikki, who approached the situation with the worst attitude I have ever experienced in a retail setting. Without any attempt to listen or assist, she barked, "If you ain't got no receipt, I can't make an exchange." Her tone was aggressive, her demeanor completely unprofessional, and her unwillingness to even try to help was alarming. I asked for a manager, only to be shocked to learn she was the manager. Let me be very clear: the behavior Nikki displayed was not only unacceptable--it was a complete embarrassment to your brand. She lacked polish, professionalism, and even the most basic customer service skills. She did not listen, she did not offer solutions, and when politely corrected on store policy, she became defensive and threatening, stating, "I'm finna stop with this conversation cause it's gone start being combative." This is your manager. Eventually, after persistent advocacy, she handed us a contact card, slammed it on the counter, and stormed off to the back office. We completed our purchase at the front, only to find the receipt in our car minutes later. Upon returning for a refund, we were ignored at the counter. When Nikki emerged again, her demeanor remained combative, unwelcoming, and gruff--matching the poor standards she had already set. She represented your business with the kind of attitude and presentation that would make any customer think twice about ever returning. My daughter, a licensed hairstylist, will not be returning--and she will be informing her clientele and professional network to do the same. Your store is not only poorly managed--it is a textbook example of what happens when people with no business representing a brand are left unchecked. You must do better. Your staff--especially your leadership--needs urgent retraining in professionalism, policy adherence, and basic respect for customers. If this is the tone set by your management, I fear for the long-term reputation of your business. It was an awful experience, and I will never return.

October 2025 6:00ish pm…read more I've been hopping around from Jenny's to Jenny's (this would be my fourth location) to find Remi Gold hair for an upcoming hair appointment. This location had the color I was wanting, but not the inch (18). I WOULD have left with my 3 bundles had I not dealt with such a negative attitude/ impatient energy from an employee today. Pros: Big parking lot and store. It's located right off the highway (behind Burger King). From what I could tell, the store was organized. I only saw the entrance and behind the counter, because the hair I wanted was behind the counter. Security was at the front, stationed- watching. The lines moved quickly, because they have multiple employees working them. Cons- which heavily outweigh any pro that I just gave-- customer service , well the lack thereof --a major employee attitude. I didn't catch her name, so I'll give a description : Short, Asian, deeper voice that sounds "ethnic." At first, she was okay. Informative, but overly informative by stating that the price of the hair I requested would not change, although they were going to stop getting it in. She stated the cost would be going up, and no one would purchase it if they had to raise the price in store, so the price would remain the same- basically no discount... I didn't ask that information. I came in ready to spend over $300 on 3 bundles of Remi Gold. I was well aware of the price-- I just needed to SEE the color options. I asked questions about the 20 inch because the color I wanted wasn't in 18, but in 20. I was going to bite the bullet and pay an extra $20 per bundle. Why not? I finally found the color I wanted. That's when the lady started getting fly mouthed. I simply asked were there any 20 inches at the very top- I couldn't see the numbers on the bottom. She stated that from the 613 on to the left, those were 24 inches (which she again referenced the price of. And again, I didn't ask that). I told her I couldn't see where she was talking about, to which she retorted "I know because I'm the one who stocks these" or something similar; basically saying she puts them out so she knows what she's talking about. Again, I don't know where that statement came from, because it was irrelevant. I was trying to ask her about the other side of the 613, and what inch it was-and she interrupted me again to give me information I did not ask for. I needed a breather because she was taking me too fast. Her tone was naturally loud and could be taken as aggressive, and fast paced, so yes, that coupled with the fact that I kept getting interrupted when asking a simple question- I put my hands on my head. I was about to ask "All I want to know is if there are any 20 inch bundles up there at the top" but before I could even slow the pace down to ask that- she rushes off and finds this other employee (black lady) and says " Can you go over there to help her? Because she's not satisfied with me" BABYYYYYYY that's ALL I had to hear. My friend didn't even know I had left. I spun on my heel so fast. The black lady was just looking at me-- I didn't give her a chance to come over, IFFF she was even going to come over. My friend even said that the woman even said something along the lines of "I ain't got time for this" but I'm glad I didn't hear that because my patience was 100% gone after that FIRST comment. I left. And girl, bye, because I'll be damned if I spend any money in there with an attitude like that. And if that was the ONLY store in the metroplex that had the colors I wanted, I wouldn't be getting them!

This is the largest and closest (at least that I know of) place to the Duncanville/Cedar Hill area…read morewhere you can get all your ethnic hair needs. They have several rows of different types of hair extensions and an arsenal of different hair gels, creams, pomades and sprays. Additionally, you can find random items like lipstick, nail polish and jewelry. Also, the prices are pretty good here, so I highly recommend Hair Depot if you're in the area.

This Brand new beauty and supply store in Lancaster is beautifully displayed and well laid out…read more Located right off the road, they supply all the most popular beauty supplies at a nice price point in a quant setting. The staff were very nice and explained they will host a grand opening at the end of this month (March, 2022). Parking is available right in front of the store. They've got you covered for your hair care and cosmetic supplies.

From the owner: Grand Opening Huge Sale Event March 25-27, All Human Hair 50%off and Free Giveaways !All Human Hair…read more50% off a lot More Sales on other items. Come Join US , You ARe All Welcome. One Stop Shop for All Your Beauty Needs & Wants..

Has everything I need! Nice products and easy access off road. Would recommend to shoppers and…read morenewcomers go the area.

Their lashes are so freaking dope ‼‼‼ I screamed oh and had to do my usual stock update for work…read moretypical beauty supply professional service cashier was kind to me that's about it I'll come back again

I had the best experience here. The gentleman was so patient and courteous in helping me figure out…read morewhich fragrances I'd enjoy. He made great suggestions. You can't tell he enjoys what he does and is very knowledgeable about his products. I would greatly recommend stopping in for your fragrance needs. You'll probably get turned on to some new heat!

no no no no no there terrible all they do is lie and I've spent hundreds there. I will never deal…read morewith again the whole situation was so bad and customer service is terrible.

I bought a wig through this company trying to support a black business. seen them on instagram from…read moreMiMi Faust said hey let me check them out bought a wig paid 155 for the wig got it the wig had lots of hair missing. Reached out to the company was full of b.s talked to my card company they told me to go head in send the wig back which I did in Aug it's now Dec almost Jan in these Fraud, Scamming, Crooks got they wig back it's about to be 5 mnths and they haven't paid back my card they made double the money from one wig. Ppl get mad when blacks don't support other black companies this right here is why cause of ppl/companies like this. God does not like ugly and karma will get yall. Now my credit is gone go dwn cause of them. Lucky I don't stay in Texas cause I would have been there every day until this company did the right thing and paid back my card. I know yall got the wig back cause it showed someone from your company picked it up. Yall gone come around the wrong person. If you never bought through this company please don't you will regret it.

From the owner: We are a black owned natural hand made braided wigs seller. Our braids are customized to the…read morespecifics need our customers. We also offer beauty supplies sales, cosmetics and synthetic human hair of all kinds. We offer make -up services along with exclusive hair styling so our wigs can be installed on site upon purchases.