The store manger is a young guy, he is extremely rude and unprofessional. He will talk over you and raise his voice when you are trying to explain or ask a question he doesn't like. He overprices bad quality hair and doesn't do refunds. I purchased some quick hair just for a ponytail that was supposed to be "human hair" and it broke my skin and face out really bad , so I called and asked can I bring the unopened packs back and he rudely to me " no we don't do refunds" and I asked about a store credit and he hesitated and said maybe but I can't put that hair back on the floor. And I waited two days and called back and he kindly welcomed back the return for a store credit as kind as I had the receipt. I went to the store and when I got there , I didn't realize I had accidentally brought the wrong receipt , the two I bought we for two other packs of hair that I bought the same day as the one I wanted to return. A normal hair store would kindly say " ma'am these are the wrong receipts , do have the correct one? " but no , this guy started going off about how I'm bringing him "bogus" receipts basically trying to get over on him for a store credit. The total was only $20, I told him that he needed to calm down and lower his voice when talking to a customer and I don't need to try to scam anyone out of $20 , I'm sitting her with a $800 phone in my hand and a $200 wig on for god sake, it's really not that serious. It got to the point we're i got so pissed off I left the cheap hair and receipts in the store and stormed out. I will never shop here again! read more