We were warmly greeted by Gianna, who was also our esthetician for the day. A quick check in, with…read moresome needed paperwork as a first time client, but prompt guidance to the room for my facial after completion. Gianna took the time to explain what was going on and gave me a step-by-step explanation of what was being done. She was careful and performed the facial with such delicate and gentle. There were about eight different steps performed during facial, including a little massage, exfoliating scrubs, exfoliating and extracting gels and tools, as well as a nice heated towel face wrap with the finishing touch of a lip moisturizer. I definitely have to return and try other services as this one was so relaxing and made my face glow! Came here for a basic facial that I purchased through Groupon

Enjoyed a great facial here. Came here for the first time with my wife and we both enjoyed our…read morefacials. Staff was super accommodating and friendly. The vibe here was definitely good. If you want to pamper yourself or just have a self care day this is the place to go. It's Definitely important to take care of yourself!

I found The Freshhh Wax Bar + Spa just before Covid and had my first Brazilian sugaring experience…read more I had previously done facial waxing, but wasn't letting that painful, hot mess near my vulva! My whole experience as a total newbie was great and I have been back several times since she reopened with precautions. No more waxing for me. I just wish I had discovered sugaring years ago! Don't let the name throw you off- I was confused at first and thought it was a waxing place, but I'm so happy I read in more detail. Wonderful local, woman owned business to support.

Fantastic! My face is looking and feeling awesome. Thanks to Alex! Outstanding! You have me…read morehooked forever!

Absolutely LOVE this small business. The owner is lovely and her energy is infectious. She took the…read moretime to make sure she was making my eyebrows look exactly as I wanted. We had a great conversation and she is so very sweet and caring. I came at a good time when she wasn't too busy (yet!) but I can tell she gets busy, as appointments were being booked and a couple people came in as she was finishing up with me. I wish I lived closer. This would be my go-to. I feel very good to have supported such a kind and wonderful place. Good karma is infectious and it will come back a million times over with a wonderful demeanor like this.

I love coming here! I moved to Torrington and still drive all the way out because I love her and…read morewon't let anyone else near my eyebrows! Even when there a lot of people waiting, I don't feel like she's rushing and I love that! Definitely make an appointment though!

Booked with Lilly for a few wax service(s). I felt both welcomed and comfortable at this location.read more

I have frequented many locations before moving to the Southington location. Am I EVER grateful…read morethey opened this location. The experience starts when you walk through the door & Leslie greets you. She has such a warm friendly bubbly personality, something VERY rare today a person who enjoys & believes in her job. Then there is Danielle just a happy & bubbly took my husband in because I couldn't stand his eyebrows & nose hair anymore. I see Ashanty and just like Leslie & Danielle you can tell she enjoys working with the clients & her job all around. I'm so glad I switched here from the Simsbury/Avon location they could learn a LOT from the Southington location.

I love this spa. The massages are always top notch and I leave feeling completely relaxed every…read moretime. The space itself is so calming and peaceful, which makes the whole experience even better. Can't wait to go back.

We had some gift cards for our wedding and decided to do a couples massage... as I write this , I…read moream still floating high from the message so pardon any typos etc. My masseuse was Chance, my husband had Emily, both extremely polite, professional and what we needed. We checked in and sat for only 5 minutes or so before being greeted by them. (In a lobby with tea, water , coffee, bathroom etc) They brought us back to one of the rooms we were getting our massage in. asked a few questions as to what we were each looking for. Chance absolutely nailed it, I needed stress relieved in shoulders, pressure was perfect, he checked in periodically to ensure it wasn't too much. Speaking with my husband, he had rave reviews for Emily as well. We are both going to be returning customers, such a great way to start the work week

This Salon is Fantastic! Always receive the finest quality haircuts. I wouldn't go anywhere else!read more

I have been going to Nefertari for well over a decade and continue to this day to be wowed at the…read morehair cuts I've received! Gert is personable, reliable, considerate, skilled, current, knowledgeable, and confident in both styling and operating a successful business. Do yourself a favor by having your next cut/color/updo/perm/blowout/trim at this incredible salon in downtown Bristol.

I have a been seeing JohnPaul personally to cut, color and style my pixie cut for a while now. He…read moreoriginally chopped my 14+ inches off two years ago, and I have kept my short hair since then. Since first seeing him, I moved to Providence, RI - and I still make regular trips to the salon to see JohnPaul for my cuts. Finding a good short-hair stylist for women is HARD. I tried multiple salons, all over Providence - but realized that no one could hold a candle to JohnPaul. I like to see variety in my cuts, and I want a hairdresser who is willing to take some chances - I don't want to dictate EXACTLY what I want when I sit down in the chair. Further, I want a nice clean cut; I need the hair around my ears actually STYLED and I want a cut that grows out clean. JohnPaul's cuts deliver on all fronts. I would definitely recommend JohnPaul, especially if you have short (pixie) hair!

I chose this salon out of convenience (close to my office), and because of the reviews here. I'm…read moresuper low-maintenance, and not really into elaborate cut/color/style haircuts. I've not made appointments with one stylist, as they are all top notch, and every haircut has been perfect. Every time I come here, I leave HAPPY! Again, out of convenience, I went somewhere else closer to home on a weekend, and left in tears. As soon as that awful cut grew out, I went back to Haley, and she fixed it in a jiffy. Perfect, exactly what I wanted. And, she's great to talk to! All the stylists LISTEN, and provide the best cuts that grow out beautifully, and are very personable. Great experience EVERY TIME! THANK YOU, HALEY! YOU ARE THE BEST!

I had a facial here yesterday with a couple of facial add ons and totally enjoyed it and my skin…read morelooked great afterwards. Before I left, I booked a massage for a couple weeks later and I'm looking forward to it! I love the way the rooms are set up for facials and massages with the bathtubs and them too!

It's been many years I've been coming here; and one thing is for sure, I still get the same amazing…read moregreat service from the staff and owner here!! They carry a fantastic line of vegan products that I can get same day, and their waxers are the BEST! A special Thank You to Stefanie and Rachel for taking such amazing care of my needs every time I come in! Simply put, if you aren't coming here then you're not getting the best!

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

Please DO NOT listen to Karin's review below, it is completely unwarranted as she only has three…read morereviews and all of them negative, improper use of YELP. Thank you. This place is amazing! Nella is the owner and she is so awesome and friendly. Emily is another stylist and people rave about her! Abbey is upstairs performing facials, mani/pedis, full buffet of massages etc!!! This place is new and amazing. I will be coming back here for the rest of my life to get all the beautification services that I require!!

This salon is the Best! It is modern & clean & they carry Cruelty-Free Oligo hair coloring &…read moreproducts. Oligo isn't Tested Animals. Emily cuts & colors my hair & she does an Amazing job. The owner Marinella is so awesome too. I highly recommend this salon. Emily matches my color moods depending on the season. For this fall I had her add red undertones to my blonde hi-lighted mane. Written by Very happy customer !