Denise the owner is very nice. But that stylist Rasheeda is an arrogant and rude. The salon would…read moredo better without her.

Awesome beauty salon for black hair care. I knocked off a star only because you usually have to…read morewait quite a while before getting in the chair, even with an appointment, on Saturdays. But other than that, great staff and they offer a variety of services from natural hairstyles to relaxers to weaves and more. I recommend Denise - she's very sweet, and she knows what she's doing. She actually talked me out of making a drastic change and cutting my hair super short. I told her to go ahead with her artistic opinion and surprise me. And I ended up loving the cut she chose.

Laura has been my stylist number of beers. She does a great job of coloring. And advising…read morerecommending what to do with my hair. I've had it short, I've grown it out, and now I am considering a different style. Laura is great at explaining the care involved with style and advising whether or not it will look good. She also is quite agreeable. I tried to fit me in when I need color or a cut. I don't have an appointment. Highly recommend her.

Kelly was great to style a last minute appointment for a wedding updo. Wish I lived in state so I…read morecould use Charm Studios other services.

If you are looking for a laid back salon with professionals who love what they do and do it well…read more.. this is the place!

From the owner: Bridal Hair, Extensions, Dimensional Color, Advanced hair cuttingread more

This Woman worked a miracle on my head I went in hair damaged from life and she made me look like a…read morestar i love my weave color will be added soon and guess what I left with a job so come see my girl Monica so she can make you look like a supermodel.

From the owner: You leave feeling beautifulread more

Where do I start?! This salon has been a gift for me and my girls. I found Denise through social…read moremedia as I was searching for solutions for hair shedding and thinning. Denise is amazing! She's one of the most knowledgeable, compassionate doctors you will ever meet. She KNOWS scalp care and hair health. There is no question about that! One visit to her space and you will understand! The products and equipment she uses are miraculous! It's like nothing you've ever seen! She's got something for everything! But it all serves a purpose--to get your scalp and hair back on track, using science, nature and technology. She only uses plant-based, medical grade products that actually work! And I love her holistic approach. She helps you address things both inside and out, so you don't waste your time or money only to get zero results. Everything about her salon/scalp wellness center and service is top notch. Over the years, I've tried so many different doctors near and far, including dermatologists and functional medical practitioners and spent thousands of dollars on potential solutions (that didn't work). None of the doctors I've tried can compare to the treatment I receive with Denise and her team at the scalp wellness center. In just a few weeks, I've noticed the difference in my scalp and can't wait to see the results in a few months. My daughters also see her for scalp related issues and are just as pleased. If you're looking for a solution for hair shedding, thinning, hair loss, or any scalp related issues, don't think twice about it. Do yourself a favor and book a consultation! You'll be so happy that you did.

Denise are her team are great at what they do. I came to Denise at the beginning of 2024 after…read moremenopause and a scalp infection had left me nearly bald. Denise took a deep look at my scalp and told me she could restore my hair. After months of consistent treatments and her recommended supplements my hair is back and thriving like it hasn't been for years! Highly recommended!

Stylist was creative with my hairstyle. Her cost are affordable & I seen at the time of my…read moreappointment.

Shamia Evans very unprofessional time management is piss poor also didn't receive the style of hair…read moreI asked for

This would be a zero star review if Yelp allowed it. I can't speak to the owner's ability to do…read morehair, judging from those reviews she seems to do great. I can only speak to her professionalism and how I was treated as a customer. Number one she changed my appointment time the day of to two hours later. Secondly, she has a policy that was not visible on her Styleseat page at that time, nor Instagram, nor Yelp where customers are not allowed to bring anyone with them to their appointment. So if you're a parent bringing your child in to get their hair done, you'd have to leave your child with a complete stranger, based off of her logic. I arrived 5 minutes ahead of schedule, she unlocked the door, didn't greet me and immediately asked my male friend if he was getting his hair done. He laughed, and I introduced myself to her and she immediately told me that he's not allowed in because she's been robbed and/or someone tried robbing her in the past. Basically insinuating that my friend and I, could possibly be trying to rob her. I booked this through Styleseat so her fee was already deducted out of my account. Clearly I'm not there to rob you! When she first said this I thought it was a joke and laughed a little myself, but she persisted with the robbery talk then said her other customers don't always want to get their hair done around strangers due to bald spots and so forth. She then asked me if I would want somebody's husband sitting in her salon while I'm getting my hair done. I told her that wouldn't bother me at all, because I personally don't have that type of insecurity. FYI, there was no one getting their hair done at the salon at this time. Then she tells me that she doesn't need my money that bad and that I should leave and she'd refund my money, which she did. I know a little about the law and I told her that not allowing someone to come in because you've been robbed before is illegal, that's discrimination. Her response was "this is my business and I can do what I want." I guess she treats her business like it's her own fiefdom and thinks it's exempt from the law which is just flat out ignorant. You cannot discriminate against someone because they're Black and you were or almost were robbed by another Black person, then try to hide behind your zero guest policy that you didn't have anywhere on your site nor did you inform me on when I initially got the salon number from Instagram. This "policy" wasn't on Instagram either. All in all, I found her to be totally unprofessional, discriminatory, and just not a pleasant person. Especially not one that I'd want touching my hair after the fact. She acted like she didn't want to be there in the first place, which I'm guessing is why she needed to switch the original time to two hours later. I would not recommend her to anyone and would say to steer clear of this stylist because it could happen to you too with her suspect way of picking people who are more or less likely to rob her. Find someone that's professional and treats all customers with respect.

I wouldn't go to this salon again. It has been a while since I went to this salon. The stylist cut…read moremy hair in a style that was shorter than I wanted it and didn't offer to shape up the back of my hair until I asked her to. The environment of the salon is cold and outdated. She was so focused on trying to sell me a bundles of hair but missed out on the part of having good customer service.

Have stopped here twice, with my mother-in-law. It's about 25 mins from her place, and being on…read morevacation around this area, I asked her if there wad a Sally Store nearby. I wanted to get a Tangle Teezer brush for my niece's long and fine hair and a hydrating hair mask for me since the cold and ry air from winter is something my "tropical hair" is not accustomed. Quickly grabbed the products I was looking for, however, my mother-in-law wanted to try some new hair products. We asked the staff for guidance and she oriented us and pointed us in the right direction. My mother-in-law does not speak English, so I kept translating her 101 questions to the staff and the lady helping us out was nice, patient and would continue to show us options and products with a friendly face. She later reminded my mother-in-law about their free rewards program, with special sales and discounts and was very thorough explaining their awesome return policy. All in all, no complaints and we were happy with services received and their return policy. Mother-in-law exchanged some products she wan't 100% convinced about and she was happy she was able to try them out and exchange them hassle free.

This location is a waste of time. This location is 3 mins away from me and I would still rather…read moretravel to the Sally's in Bel Air. They have better staff, more products, and they stay opened an hour later than this Edgewood location. Just close this location down. They never even have anything stocked either. Big waste of space. Zero stars and I'm an esthetician.