Facial was amazing. Kellie has a soft touch. Very relaxing experience. I already booked my next…read moreappointment.

Had my first appointment with Kellie a few days ago and got a back facial! I used to have a lot of…read morebacne which left me with hyperpigmentation and dark spots. Getting a microdermabrasion on the back would help with getting rid of the dead skin and promote new skin. The back facial was also supposed to include a peel but Kellie mentioned that since I didn't have any active acne I wouldn't need one. I really appreciate her honesty because other people would've done it anyways and try to get more money out of it. Since I didn't get the peel, the facial was cheaper. I can tell she cares about her clients. I have these 2 scars on my back and she gave me something to take home to try. That was really nice of her and I loved how she wanted to help me get rid of these scars. The facial was relaxing and Kellie is super friendly. I can't wait to book my next appointment with her!

First time facial here, and everything was perfect. The place is clean and tidy…read more I can feel that my face texture improved right after the facial! The whole facial lasts about 1 hour. Two masks were applied in total - a hydration mask and a charcoal mask. Lindsay's extraction skill is good that the pain is pretty bearable. Another great thing about the facial is the shoulder and hand massage! It was short but very relaxing. Lindsay is very friendly and talkative! She explains almost everything that are being put on my face.

There is literally nobody on earth I trust with my skin more than Lindsay. I have been a long-time…read moreclient of hers and will follow her anywhere she goes. She has a genuine and deep understanding for alllll the crazy little differences that make each skin type unique and makes expert recommendations based on her vast knowledge and experience. She has a strong spa history as an esthetician and since branching out on her own has become a force in the skin-care world. Her new line of skin care products was born from years of direct experience with the top brands in the industry with the magic of her ingenuity making them more potent, more powerful, and half the price. YES PLEASE! Lindsay spends time getting to know your skin before moving forward with any kind of treatment. Nothing she does will aggravate your skin no matter what is going on with you (this, coming from a girl with very sensitive skin!). When she puts your face in her hands, your whole body relaxes. She spends a few moments reading your skin, then moves forward with obvious expertise, nurturing care, and some kind of crazy magic I have never understood. Every time I leave her table, I am truly glowing. Won't touch makeup for a few days because my skin looks so incredible on it's own. I have recently moved to a new country with very different weather which wrecked havoc on my skin in the beginning. I went straight to Lindsay with my concerns and within a week, she had a bottle of life-changing moisturizer delivered straight to my door. When you find someone this good, you never let her go, folks! I will never put my face in anyone else's hands (literally annnnnd figuratively). Absolutely give her a shot- you'll be hooked (and GLOWING) for life, I promise.

I had a Lash Lift and Tint treatment, and my experience was underwhelming…read more The appointment felt rushed from the start. Update: My lashes weren't washed beforehand with water, but Ashley mentioned they were cleaned with a solution instead. I personally prefer when lashes are washed with water, since that's how other salons I've visited have done it. It still felt a bit unhygienic to begin without a water cleanse. The silicone pads also weren't sticking at all for quite a while, likely because I had moisturizer on. Again, that's exactly why lash techs wet the lashes before starting , to prevent that issue. When the service was finished, the result looked okay at first, but because I felt so rushed, I didn't get a proper look. I genuinely felt like I needed to hurry out so Ashley could go about her day, she actually left the building before I did. Later, I noticed that one side of my lashes was curled higher than the other. When I reached out to express my concern, I was told it's "uncommon" to give a refund without seeing the service in person, even though I sent the requested photos. I found that response disappointing, especially since the prep and overall service were already below standard. I honestly don't understand how this place has five stars. Even if the treatment had turned out perfectly, my experience itself was maybe a three-star one at best. In my opinion the customer service and communication just weren't professional. I also wasn't talked through the process at all, which is I personally find unusual for a lash service where your eyes are closed the entire time. Regardless, I wanted to share my honest experience so others know what to expect. Lastly, if you're driving yourself, note that there's no mention of parking in the confirmation email, and you'll have to pay for public parking nearby. It would've been helpful if that information was disclosed beforehand, since it adds to the cost and inconvenience of the visit. Updated with photos I sent to Ashley before leaving this review. There was no "demanding" I simply wanted to see what the customer service would be like before posting. The photos were taken two to three days apart and show that the curl is losing shape even with normal face washing. My concern wasn't about getting a refund, it was about how the situation was handled. I booked expecting five star service and my treatment didn't reflect that. If I was truly money hungry I would've accepted the $10. I also ONLY asked for a partial refund! I didn't want to return because my experience wasn't good and I'd rather do this at home on my own since I haven't had much success getting it done by a professional. Which is why I reached out to Ashley giving the benefit of the doubt, thinking my experience might have been a rare occurrence. My review reflects my personal experience and opinion. Any statements about "extortion" , "demanding a refund" , "defame" made in response by the salon are incorrect. I communicated my concerns politely and professionally, simply to see if anything could be done before posting a review. I now feel threatened and distressed by the response I received. Information I shared privately and in confidence has been made public, and false statements have been written about me. I reached out in good faith to resolve my concern, not to harm anyone's business. I'm disappointed that my honest feedback has been met with personal attacks instead of professionalism.

Ashley switched locations and the quality is just the same, so amazing and perfect. I have never…read moremet a more hard working esthetician. Her place is my happy place! I'm still determined to try all of her services and so far I have tried: Just A Little Extra Facial, So Jelly Hydrajelly Facial, Botox Barbie Facial (my favorite), Treat Me Like Royalty Facial (another favorite), Paraffin Princess, Celluma Light Party Facial, It's Giving Face-ify Facial, Lip Enhancement, and her wax treatments.

I have been a customer of Suzanne since last summer and I will follow her anywhere for my skin care…read moreneeds. You are supposed to be able to trust a doctor with your life, and as a "skin doctor" I trust her completely with my skin. She is shy but so sweet, and loves her job which I think makes her so good, as she has been doing this for a long time and is so accommodating and informative. I first started coming to her for peels, the first one was a Glycolic peel and it was different from the ones I had in other derm's office that lasted 5 minutes. It was almost an hour and so much more relaxing. I have very sensitive skin so after I got red from the first one (like I expected) she customized my peels to be Sacylic acid as they weren't as harsh on my skin. I got 6 sets of peels with two/three weeks in between and now I come to her once a month for an awesome, relaxing facial. In fact the facial is so relaxing that I talk the whole time and ask questions so I don't fall asleep! My skin looks so much better than a year from now, it hasn't looked this good since before I was a teenager. It was a gradual process, but I'm pretty happy with where my skin is at, and I know I will never have perfect skin, but I have gotten so many compliments on how much better my skin looks (or how nice my skin is) and I didn't really tell anyone that I was going for these treatments. Definitely great for careful, precise, customized quality skincare. Totally worth it!

I absolutely adore Suzanne and everything she has taught me about quality skin care and ageing…read morewell. She is so knowledgable and intentionally stays in the know with skin and product studies and literature. The hour I spend with her monthly is treasured dearly. So relaxing, peaceful, and leave with a fresh face and glow. My beauty cabinet has grown over the past year but is chocked full of quality products, mostly skinceuticals, all that have changed my skin and appreciation for ingredients and quality. The promotion she regularly offers, buy 6 get 1 free, is an amazing deal I can't pass up. It's more than just a facial...it's an hour soley dedicated to yourself to rejuvanate, refocus, and relax. I actually drive over an hour to see her. There is no distance I wouldn't travel in order to get my fix! Xo Suzanne

Veronica has been my esthetician for multiple years, and I always go to her when I'm in need of a…read morerefresh. She creates a warm and calm place for healing. She massages you (I've been to others who don't so I appreciate this!) while certain face masks sit and you can feel her good vibes flowing. My face always feels new after some time with her. I always add a jelly mask, and book the longer facials to get some gua sha in too. Highly enjoy and recommend

Veronica was the first and only person to ever give me a facial. She created a safe and warm space…read morefor me to and my skin to heal. Forever grateful for her magic hands and natural products. 10's across the board darling !

For the record, my stylist doesn't know I'm leaving a review, but i didn't want to gatekeep this…read moreexperience. I hadn't been to a salon in over 10 years. I happened to be out shopping at TJ MAXX and saw a lady with beautiful silver hair and I could tell she had recently gotten it done. I asked her who did her hair and she gave me Dakista Jones as her stylist. I made an appointment for a consultation and a week later, I was sitting in his chair. This artist did not disappoint. While he was shampooing my hair, I nearly fell asleep. Yall, it was so relaxing. He conditioned, cut it and styled better than I imagined it would look like. Call Dakista for an appointment. He won't disappoint.

Paige gets it right every time. No fuss, no huff, just good treatment and getting your needs met…read more What better is there?

Lima is the absolute best. Her location is easy to get to with plenty of parking. It's a cute…read morelittle cottage nestled among other cottage beauty businesses, and feels very safe. Hands-down, she gives the best facial massages and uses the most amazing products. I love the Lira line of products she uses, and she also has tons of stock on hand or on order. In addition, she is always learning & adding new techniques to make her massages even more amazing and she really takes time and care to pamper her guests. There's a reason she has all these five stars! Definitely worth a visit, she's the best!!

LIMA is so amazing! I have been going to Lima for over three years now. As a Black woman, I often…read morefind that people are unsure how to care for our skin; however, Lima knows exactly what to do. Lima is so kind, warm, and gentle with a beautiful spirit. She is also so honest and trustworthy. I always know I am in good hands when I step into her shop. The first time I ever went to Lima, I had never had a facial before, nor was I prepped for her to do what I had booked my appointment for. After doing an assessment of my skin, Lima explained that she wanted me to prep my skin before the peel and microdermabrasion. Before leaving, she did a hydrating face wash and explained how I should go about caring for my skin. She gave me free samples of the products she recommended and sent me on my way. She could have charged me for what I booked and completed the service, knowing that the results would not be good, but she did not. She did what was in the best interest of me, and I have never looked back. I went back to her a month later, and my skin was ready. The facial experience was so relaxing, and every step of the way, Lima walked me through what she was doing and what to expect from that specific treatment. The results I got were amazing!! My skin looked brand new. I have since gone back over five times, and each time I have had a wonderful experience. I normally book for the microdermabrasion and peel. However, if I go and she sees that another treatment would be better for my skin, I go with her recommendation. Again, She takes her time and makes sure you leave happy. She also sales the products she uses so you can maintain your skincare routine at home. She also tries to make sure you are using products without a lot of chemicals because many things on the market are full of stuff that isn't good for the skin. I HIGHLY RECOMMEND HER AND WILL CONTINUE TO GO BACK!

I can't recommend Janelle enough! I started seeing her after struggling with painful acne that…read morecompletely destroyed my confidence. The last photo is what my skin looked like before I found her, and the before and after photos she took show just how much my skin has improved. Since I've been going to Janelle, I haven't had another breakout anywhere close to how bad my acne used to get. She took the time to explain what products and habits I needed to avoid, wrote out a personalized morning and nighttime skincare routine for me, and answered every question I had. As someone who had no idea what I was doing with skincare, that guidance made all the difference. She genuinely cares about her clients and wants you to succeed. She never made me feel judged for my skin and always made me feel comfortable and hopeful during every appointment. My skin is healthier, calmer, and so much more manageable thanks to her. If you're struggling with acne or just want someone who truly knows what they're doing and cares about your skin, I 100% recommend booking with Janelle. She has changed my skin and my confidence, and I'm so grateful I found her!

I've been seeing Janelle for my skincare treatments for over a year, and the difference in my skin…read morehas been amazing. Since following the treatment plan and skincare routine she customized for me, my skin has improved so much. She's knowledgeable, professional, and really takes the time to understand what my skin needs. On top of that, her treatments are so relaxing that I always end up falling asleep during my appointments. Every visit feels personalized, and I always leave feeling confident in my progress. It has absolutely been worth the investment, and I'll definitely continue going back. Highly recommend!