Nurse Martha is amazing. She talks through everything and always errs on the natural side. I've…read morebeen going to her for a few years and I trust her with my life. She's a Botox master. Appts are easy to make on her website and her prices are reasonable.

I have gotten to know Nurse Martha since I began getting B12 injections at Bella Art a few years…read moreago. She is super professional and knowledgeable. I love her history as a cosmetic nurse, and have trusted her with all my questions about cosmetic procedures. She is warm, welcoming, and just a delight to know. Highly recommend Martha and Bella Art medspa for your injections and beauty treatments.

Ive been coming here for a while for laser hair removal and the results are amazing!…read more I used to struggle with ingrown hairs in my Brazilian area and now I haven't noticed any for the past few months! I have little to no hair and the texture of my skin is also so much softer, I love it and don't regret it one bit! The location is great, parking is very easy to find and their hours work perfectly with my schedule. Plus the staff is so friendly and welcoming, I've had a great experience from the front desk to all the nurses. If you've been on the fence of getting laser hair removal, this is the perfect place to go to, it's super fast and painless and the results are worth every penny :)

I am disappointed with my recent laser hair removal appointment with Mara. I have had laser…read moretreatments on multiple occasions at this spa, including at other providers such as SEV and I have never experienced bleeding during or after a session until this visit. During this visit, Mara dry shaved my legs (they had already been shaved prior to this appointment). She dry shaved my legs really rough and not carefully, I noticed several areas that were bleeding and later developed marks that look very similar to razor cuts. This was my first appointment where I was dry shaved by the nurse literally seconds before the laser was done. When I brought this up during the appointment, my concerns were repeatedly attributed to my skin, stating that "that's just how your skin is" despite the fact that I have undergone many laser treatments without ever having this issue. I also want to add their patient portal is inaccurate. My appointment says my provider was Noelle, even after the appointment it's not documented / updated correctly who my provider was. Based on my experience, the marks appear more consistent with shaving-related cuts than a typical laser reaction. While I understand that different reactions can happen, I expected my concerns to be taken seriously and addressed professionally.

Has a great time with the IV drip. I've been a bit dehydrated due to getting randomly ill. Would…read morecome back again.

Passed by this place accidentally. Saw they were new and running a bunch a promos. I did the RF…read moremicroneedling procedure with Marilyn. She had a very good bedside manner and made me feel comfortable during the procedure. The place is clean and neat. They offer Botox, fillers and other procedures for reasonable prices. I like that it is in the mall so it is easy to park. 5 stars.

Awesome experience. They are somehow both the cheapest and the most professional laser clinic I've…read moreever gone too. I previously used Laseraway, which was...fine? But City Laser is a different level. 1. I got Microneedling with PRP there. They give you SO MUCH free product to put on your face afterwards. Like, the good stuff. This is a clinic that CARES. 2. I also got Laser Hair removal for Brazilian, Underarms, and Legs. Totally professional. After only 3 sessions I saw a major reduction in hair. I'm Asian, and I don't have much hair...but not having to shave is a total game changer! The likes of which I didn't expect. You get a discount if you pay in cash...so go to an ATM and head over there!

The laser here is very effective. Incredibly reduced hair growth after the first laser session…read more Eight sessions in, nothing grows anymore in most places for months. Abigail is the best, very thorough and attentive to details.

This review is long overdue. I have been coming to Dermaplus since Oct 2019. I continue to be a…read moreloyal client because it is SO AMAZING! The moment I walk in, I feel a sense of relaxation and calmness come over me. From the warm smile greeting you at the front desk, to the simplistic white/marble decor, to the spa-like smells - Dermaplus truly sets the tone for a relaxing afternoon. I get a Signature + Aquadermabrasion facial from Elaine. She is incredibly attentive and skilled! She always manages to get even the toughest extractions on my skin. I also love the massages she gives during the facial session. It completes the experience and makes it feel even more relaxing. Along with regular facials, I have been using Dermaplus' products which are clean and custom blended. I trust Dermaplus' quality and know I am putting top ingredients on my skin. I highly recommend purchasing their products. All in all, Dermaplus is an amazing place to get your facial, and enjoy quality products for your skin. I always leave feeling happy and with a skip in my step with my bag of goodies that I purchased :) Thank you Dermaplus!

I had the BEST facial at Dermaplus with Chelena -- and I don't say that lightly…read more From the moment I walked in, everything felt calm, clean, and welcoming. Chelena is incredibly knowledgeable and took the time to really assess my skin and customized everything to what my skin needed. the massage was so relaxing I almost fell asleep ! I walked out looking noticeably brighter Highly recommend -- I can't wait to go back!

Nancy is one of the most thorough and careful RNs. She was…read moreexcellent with her instructions and also very careful and thorough with how she covered all the areas I want treated. I request the candela machine whenever I go. However, in my recent visit, the cold air jet was not as effective as usual. Nancy is going to personally call her manager to get that addressed, and I am really grateful for how quickly this location response to concerns.

Unfortunately, I had a very frustrating experience at SEV Laser…read more I was turned away from my Brazilian laser appointment because I had been using hydroquinone, even though I had stopped using it 24 hours beforehand. My nurse mentioned I had to wait 4 WEEKS to come in, which is ridiculous considering their machines are much less aggressive than LaserAway. I understand that certain products may require a waiting period before laser treatment, but my issue is that this information was not clearly communicated when I booked my appointment or presented in a specific enough way online. As a result, I drove to my appointment, dealt with parking and traffic in Burlingame, and ultimately lost the appointment. What made the situation even more frustrating was that I was never asked whether I had been using hydroquinone before my underarm appointment. My underarms were treated a few weeks earlier by a different nurse, and the entire treatment took less than two minutes--absurdly rushed compared to my experience at LaserAway. This made the policy feel inconsistent and dependent on the individual nurse rather than being based on a clearly communicated, standardized guideline. SEV's website says to avoid aggressive skin and body treatments for 2-4 weeks and to use gentle skincare, including avoiding retinoids, topical acne treatments, and chemical exfoliants for 1-2 weeks. However, there was no clear, specific information stating that hydroquinone required a 4-week discontinuation period. This should be much more clearly communicated to clients before they book or arrive for an appointment. I've also previously gone to LaserAway, and their pre-treatment instructions were much more specific regarding hydroquinone. I was told there that a 3-day period was sufficient. I understand different laser systems and providers can have different safety protocols, but when a requirement is significantly different, it should be clearly disclosed ahead of time so clients aren't surprised at their appointment. Unfortunately, the front desk experience wasn't particularly welcoming either. Between the lack of clear communication, inconsistent application of the policy, and the strict 5-minute late policy--which is especially frustrating given the traffic and parking situation in Burlingame--the overall experience was disappointing. SEV seriously needs to do a better job communicating its pre-treatment requirements. If hydroquinone requires a 4-week discontinuation period, that should be stated clearly and prominently BEFORE clients book or show up for an appointment. Clients should not have to find out at the last minute after taking the time to drive there, deal with traffic and parking, and potentially lose their appointment. The inconsistent way this policy was handled during my underarm and Brazilian appointments only added to my frustration. Between the lack of clear communication, inconsistent treatment, rushed service, and unfriendly front desk experience, this was an extremely disappointing experience and not the level of service I expected.

i have been to skinspirit once for a free consultation and also for one laser hair removal…read moretreatment. the front desk staff is generally friendly. nina (laser tech) is super friendly and welcoming, she made me feel very comfortable for my first ever laser treatment! highly recommend working with her. note that if you purchase a package, you can't use an additional discount (from a referral or anything) on top of that.

Haley Tsutsui at Skin Spirit has been incredible. I've seen her four times, and my partner has seen…read moreher twice, and we truly can't recommend her enough. She is calm, professional, and extremely knowledgeable. I'm someone who tends to faint during blood draws or shots, but every time I've gotten Dysport from Haley, she has known exactly how to help prevent that. She has a wonderful bedside manner and does a great job keeping me calm, comfortable, and distracted, so I don't work myself up. She's also very quick, and the treatment is nearly pain-free, which I imagine takes real skill. On top of that, her work looks so natural, which I really appreciate. The clinic itself is very clean, and every staff member I've interacted with has been kind, understanding, and professional. Pricing is on the higher side compared with some other places, but in my experience, you really get what you pay for. They also have a rewards program, which is a nice bonus. Everything about Skin Spirit has gone above and beyond!

I love Laseraway the staffs are so impressed, knowledgeable and friendly. From the service once I…read morewalked in the store from Walter is extremely knowledgeable and super friendly to the nurse Erin who I admitted the work ethic is amazing. I have never been treated so nicely till I got to Laseraway. I live going either at Castro oh Union Square. Thank you to all the staff members, nurses and management from such a wonderful experience.

Go anywhere else. The techs are fine, but obviously short staffed and overrun. Of 6 appointments…read morescheduled 6 weeks ahead of time, only 2 began on time, and 3 were canceled on less than 24 hours notice (1 was canceled just as I parked for my appointment). On one of the appointments that was kept, my tech was working overtime to cover other staff. Laser Away offers no accountability to its customers that they will actually be fully staffed, and offered no escalation or recourse for their lack of professionalism.

I've already had two treatments and can already see a huge difference. I know results vary from…read moreperson to person, but I'm a fair-skinned Asian with coarse black hair, so I'm probably an ideal candidate for this treatment. Scheduling appointments is usually very easy, and the treatments themselves are incredibly fast... less than five minutes and you're in and out. The only negative experience I had was when I called to reschedule my third treatment because I was recovering from the flu. I called more than 24 hours in advance, but the male receptionist told me he needed to speak with his manager to see if they could waive a cancellation fee since I didn't call 48 hours in advance. He then put me on hold for over 10 minutes. I eventually hung up and called back, and another male receptionist answered. He rescheduled my appointment right away without any issues, which made the first interaction feel unnecessary and frustrating.

Sev laser leaked me someone else's private medical information and then Ariel Spears Chandler tried…read moreto make me sign paperwork to never contact the person whose medical information they released to me. They also refused to allow me to attend an appointment because I was sick and refused to let me reschedule, meaning they accepted payment for a service they refused to provide.

I absolutely love this med spa! I have worked with Denise, Linda, and Victoria and have nothing but…read morewonderful things to say about them. You're in great hands here. Highly recommend.

Melonie is the sweetest. From the moment I arrived, she made me feel comfortable and fully…read moreinformed. I was a little nervous about getting Sculptra, but she was so patient and talked me through everything in detail. The results? I love them. They're subtle, natural, and exactly what I was hoping for. Melonie is incredibly artistic and has a great eye - she really knows how to enhance in a way that still feels like you. She's also just a genuinely kind, thoughtful person. I'm really happy I found her- a true gem.