I've been here once before for a pedicure and it was fine. It wasn't great, but it was better than many I've had. So, I booked again for both a manicure and pedicure. Once again, the pedicure was okay and considering the price is lower than many other salons, I can't complain about that.
However, when they started the manicure things quickly got worse. I have quite long nails as they grow fast, but all I was wanting was short, rounded nails with clear polish as I don't really like having any colour on my nails. This seemed simple enough. The girl worked for about 20 minutes on cutting and filing, and it just got worse and worse. I ended up with some nails so short there were no tips left and others were still quite long. They were uneven and jagged in places. Yet the girl doing them insisted they were fine and that she would paint them like that. I was upset by this point and just said I'd like to end the manicure. I was especially shocked when they charged me full price for a manicure that wasn't even halfway finished! I expressed my displeasure with this, and they offered me £5 off my next manicure. Obviously, I won't be going back for that because £5 off doesn't mean much when I'll still have had to pay for 2 manicures and not even had the first one finished. One of the ladies (the manager, I think) was nice and did offer for me to come back on another day for it to be corrected, but as I was getting this done for a holiday, there wouldn't be a time for me to come back and have it corrected before that. This lady also admitted that my nails looked horrible. If they had not charged full price for a job that wasn't even really done at all, I might have given them another chance. I won't be taking my chances again, though, considering you still have to pay for very poor work you're not at all happy with. read more