1. Beauteous Stationery

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San Antonio, TX

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Beauteous Stationery

5.0 (1 review)
Open • 10:00 am - 3:00 pm

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Uptown Cheapskate - Dresses

Uptown Cheapskate

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Attended the much anticipated Grand Opening today!! Tons of men's & women's clothes, accessories, &…read moreshoes, all gently used at discounted prices!! I talked to the clerk who said the line was wrapped around the building this morning prior to opening at 10am. Must've been around 200 people!! Well-organized into sections such as dresses, blouses, shirts, leggings & athletic wear, pants, shorts, some belts, hats & purses. Mostly designer names. Alba checked me out after probably a 20-minute wait in the line. She was bubbly & told me about the business & if I had any questions. They take in items for you to sell as well. Employees will give you a quote in a separate area near the entrance. Check it out!!

This store was dirty, the clothes were dirty and very worn. I waited almost two hours for them to…read morelook at the clothes I wanted to sell. The items I took in were clean and wrinkle free, all were designer labels, in pristine condition, many had only been worn a handful of times. As I waited to be helped I wandered around the store to see if I might want to take a store credit to be able to get more money for the clothes I was selling. I am not exaggerating, I would not have purchased one item I saw and believe me, I had plenty of time to look! The girl who looked at my clothes to buy just wadded my clothes up rather than put them back the way she received them. I could not say enough negative things about this dump. Don't waste your time!

Madewell

Madewell

(12 reviews)

$$

Madewell on its own deserves 5 stars, but this location gets another 5 on its own merit. Lauren, I…read morebelieve a manager, is fantastic. I met her when she was working at Charleston on King St and stopped in to this new location when I was in town. She helped me pick out some amazing shirts and a dress and even helped me order another one to my home when they didn't have my size in stock. I have a lot of Madewell apparel and find it to be high quality and comfortable. It's perfect for work or almost any other casual occasion. The girls who work here were so helpful and let me know what they thought of a few items I had on, giving me honest opinions. It was great because I didn't have a girlfriend to help me out and they definitely made me feel comfortable about my purchases. I highly recommend this store!

**Great customer service--until the employee discount was mentioned.**…read more I was recently in San Antonio visiting my daughter, who is stationed there in the Air Force. We stopped at Madewell while visiting a shopping plaza, and I have to say that the customer service when we first walked in was excellent. Sabrina greeted us and was extremely friendly, attentive, and helpful. The staff were all very welcoming and offered to assist us throughout our shopping experience. Sabrina even helped my other daughter find some things. The customer service was honestly top-notch. My daughter works part-time at one of Madewell's sister stores and is eligible for an employee discount. We understood that associates are expected to help themselves and clean up after themselves when making a purchase, so my daughter and I were putting things back as we tried them on. When we got to the register, my daughter mentioned that she would be using her employee discount. Sabrina immediately looked surprised and asked, **"You're an associate?"** My daughter explained where she worked, and Sabrina said she needed to get the manager. This is where the experience completely changed. **Sabrina's attitude toward us noticeably changed after she learned that my daughter was an associate.** The friendliness and helpfulness we had experienced earlier disappeared, and she appeared visibly upset. The manager came over and explained that next time my daughter needed to let them know she was an associate because associates are expected to help themselves. I completely understand having a policy regarding employee purchases. **That was not the issue. The way the situation was handled was.** What I found frustrating was that the staff had been the ones repeatedly offering to help us throughout our shopping experience. We didn't demand or expect special treatment--we accepted the assistance that was being offered to us as customers. My daughter was shopping as a customer that day, even though she happens to work for one of the sister stores. If associates are expected to identify themselves before receiving assistance, that should be communicated clearly and professionally. What didn't sit well with me was the obvious change in attitude once Sabrina learned my daughter was an associate. And this wasn't a small purchase. Even with the discount, we spent **over $700**. I even asked my daughter afterward if the employees worked on commission because I was trying to understand why there seemed to be such an issue with the staff assisting us. She told me they don't, which made the reaction even harder for me to understand. I want to be fair: **the customer service before the discount was mentioned was excellent.** Unfortunately, the interaction at the register overshadowed that experience. Policies are policies, and if my daughter should have identified herself as an associate before shopping, that's something she can certainly remember for next time. But there is a difference between explaining a policy and making a customer feel as though they have done something wrong. We came in to shop, were welcomed warmly, accepted the assistance that was offered, and spent over $700. We should have been able to leave feeling good about the experience. Instead, we left feeling uncomfortable and disappointed. **Madewell has employees who know how to provide excellent customer service. I just wish that same level of courtesy had continued after they learned my daughter was an associate.**

Nordstrom Rack Bandera Pointe

Nordstrom Rack Bandera Pointe

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I was really disappointed in the service that day so much so that I have not gone back! Only person…read morein line and I waited till she finished putting things away and then more people were in line-I was in the correct side based on the sign but she called the next person from the opposite side-the customer complained for me and she claimed she thought I was waiting for someone with merchandise in my hand! We made eye contact have no idea what her issue was

Love the store but not this location. I don't know if they stereotype people but definitely was…read morebeing followed for whatever reason. The black lady (Grinch who stole Christmas attitude) this evening that was working at the register was rude she was returning a basket and I was going to get one I just asked politely if I could use the one she was returning since I was walking toward the baskets and she had an attitude about it. She said "they're all right there." Very unprofessional. Wow if you don't like your job quit. Wish my black Mom came with me because I know she would've said something to her...can you teach your employees not everyone they think as "other" steal and the sad part is most of them are minorities. Wanted to shop in peace but every time I looked up an employee was staring. Wow, do better. I hope other military vets and people in general have better shopping experiences and hopefully some of the employees will have better training. Unless it's the managers that teach them that then they need to get trained as well- Thank you to the lady that helped me at the dressing room and to the young lady that checked me out at the register (Caitlyn). She was very sweet. I appreciate people that take care of customers. -Ret military veteran

Beauteous Stationery - stationery - Updated October 2026

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