Excellent call back and response to my inquiry. Thank you. I appreciate it. It helped me a lot.

What a trash company. Last spring I was supposed to get propane on the 18th and I waited home all day with the money, nobody showed. On the 27th I got a call from a driver while I was at work saying he was stuck in my driveway. When I got home my driveway was destroyed and my shovel and rake were left in it. I called to get propane the next day and they wanted to charge me a $40 delivery fee. I talked to the manager and he said somebody would come fill the holes in but that never happened so I had to take care of it and had to have gravel hauled in. Now today for the second time I sat at home all day waiting for propane that didn't come. Sick of the lies and extra fees when in reality they owe me money read more

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Have been with the propane side for many years, also been pre-buying. Now with $750 on my account reserve I was notified my fuel usage was not high enough to maintain my large tank. I was told to move to a smaller tank even though I still had 200gal in that present tank. They came and removed the large tank and lost 150gal of gas and are trying to charge me 35% above retail to fill the new tank. Plus they still have my $750 prepay hostage... not a family friendly way to do business. read more

Beaudry is a life saver!!! We came home from vacation to a frozen house. Apparently our propane ran out before we got home. We called Beaudry and they did an emergency trip to our house at 7:00 PM on New Years Eve. Such great customer service! Wish I could give them 6 stars. read more

Great service and reasonable prices....especially when you fill the tank in the summer. We've been happy customers for 26 years.

I ran out of propane on New Years Day...definitely my oversight. I called Beaudry Propane in Elk River for an emergency propane delivery. I was told it would cost $175 for the delivery plus another $40 for a propane leak test...$215 total (lucky I prepay for my propane annually...no telling how much that would have cost!). I am upset because I think this is predatory pricing. I have been a customer for years and have never run out of propane. Unfortunately, with the extreme cold temps the propane usage caught me off guard. Beaudry also charges a $79 delivery charge if you don't meet the minimum delivery amount. If this wasn't bad enough, the delivery could take up to two hours! Temp in our home is under 60 degrees and dropping. Why am I paying for the "emergency" delivery price? Over the years, I have also had the propane driver run over my mailbox and leave my gate to my back yard open for my dogs to get out! A few years ago, when I was out of work, I needed some propane and was charged $5 a gallon! I did not have the money so I had to draw out some retirement savings just to be able to heat my house! I know life is never perfect, and sometimes I am my own worst enemy for my problems, but there have been too many instances of "bad luck" with Beaudry's service (or lack thereof). I am going to research removing their propane tank from my yard and seek out another propane company for my heating needs. Not a happy camper! read more