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    Bear Rock Suites

    5.0 (1 review)
    Open Open 24 hours

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    Photo of Lynn J.
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    10 months ago

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    Tall Timber Lodge & Cabins

    Tall Timber Lodge & Cabins

    (20 reviews)

    $$$

    First off, let me just start by saying we went up to Pittsburgh to have a nice relaxing weekend. We…read morestayed in the Evergreen cabin, which we have stayed several times in the past and had a great experience. The Friday night that we arrived there a bad storm came through and wiped the power out which we lost heat and of course, the electricity around 11 PM to roughly 5:30 am which made for a very cold night with no extra blankets. A giant tree fell on top of our cabin, I have to say it was very frightening, and my husband, nor myself got any sleep that night, not knowing if we were safe in that cabin. In the morning I proceeded to call the front desk and make them aware of the tree that had fallen and asked if they could send someone over to check out the structure of the cabin. I also stated that I felt we should receive some compensation because we basically lost a night due to the fear of what had happened to the cabin not to mention it was freezing cold.. They did state they would give me $100 back which I think was not acceptable considering we paid 300 a night. I waited approximately two hours and a young man came looked up at the cabin and basically told us he knew nothing about structure and trees, but he would try to find someone to look at it. Two hours later someone from a tree service pulled up in the road about 100 yards away from the cabin parked for about 20 seconds and drove away. We never heard from front desk again to let us know if the structure was safe and they left the tree on the cabin all day and the following night. Needless to say, it was not relaxing in any way shape or form and they obviously didn't care how we felt about the situation. I will say they did offer us to move to a cabin across the way but at that point if I had to pack everything up and move, I was going home. We specifically picked Evergreen because it's the cabin we had been staying in for years. They are just lucky that we were not injured because things could have been way worse for Tall Timbers. Let me add there was an eight foot overhang on the metal roof that could have let go at any moment... had to be cautious to stay away from the edge of the building!!!

    Had a great time -- only drawback was the driveway into Mallard Rock is so steep and narrow, you…read moreneed to be pretty good at backing in the trailer. Also, if you don't drive your vehicle every day, the sub-freezing temps will freeze the sensors sitting at that angle!

    Bear Rock Suites - hotels - Updated July 2026

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