Room booked: Single Queen Check-in/out: Seamless…read more ‍Customer service: Exceptional Highlights: -Free breakfast -Free coffee and tea 24/7 -Complimentary board and card games -Work Pods -Gym/pool -Free parking I hope you enjoy!

10/23/25 Stayed over…read morefor a couple of nights while visiting family. While it was a bit far from Lancaster it was still a nice hotel to stay at. I thought this was a brand new hotel but turned out they been open for 5-6 years. Very well mantained! Staff was friendly and helpful. Will stay again.

I stopped at this hotel after a car accident. Joanne Shonsky, the receptionist carried my suitcase…read morea flight of stairs. Made me fresh coffee and ensured I was okay. She told me where I could get medicine from which was a Turkey gas station across the street. She booked me a room within minutes. The next morning I had breakfasts included in my reservation and they let me complete my work call, even though it was past my check-out time. When I walked down Joanne was talking to a young boy and accompany him. She was so welcoming and caring to all of her customers.

The outside looks very cute. The inside rooms could use a little update, but the room was clean…read moreenough. It was nice to have a refrigerator in the room for some of the perishables we were taking home. The staff is very nice and helpful. There is a breakfast that is included. We only grabbed a yogurt,but the waffles smelled amazing. The hallways are a little on the dim side but it was okay. It was surprisingly quiet.

We go on a lot of road trips and tend to stay at 2 or 3 star hotels. why spend on a fancy…read moreaccommodation when you will barely stay in the room? We have never had an issue with Red Roof in the past. The staff was decently nice, the room was refurbished, but the place STUNK of WEED! Now, we dont care if people smoke, but this stink was pungent and kept coming into our room. It was so bad that we had to go to the store to get air freshener, and used a towel to block the bottom of the entry door, but it still came through. We all slept rough as neither of us experienced having to sleep through this stink even when we were in college. This was awful. If the Management of this place cant control their visitors from smoking, they need to figure out a way to vent this out. Thanks to this experience, I doubt my wife will ever let me book a Red Roof again. If it weren't for the weed issue, I liked that they allowed one pet for free, the location appeared safe, and the room was decent (though it could be cleaned better and have permanently unstained sheets).

It's rare I go full on Karen mode in a review but this was, hands down, the worst hotel experience…read moreof my life. Confirmation email said checkin was at 1pm. The clerk adamantly declared checkin was at 3pm and refused to allow us to check in at 1pm unless we paid an extra $30. Upon checkin the clerk refused to give us more than one keycard even though there were three of us. The room clearly had not been cleaned as the pillows and towels were stained with makeup. The pièce de résistance? At 11am, on the dot, as we were leaving, management knocked on our door to ensure we were checking out. Never before have I been so micromanaged.

Extremely disappointed!!!…read more - Bedding was seemed clean, until we found other people's hair in/on it. - Exhaust fan in bathroom did not work. - One of the kitchen lights did not work. - The kitchen sprinkler head had a clear plastic cover from a food container over it which was thumb tacked to the ceiling. - The heating & AC unit needs a thorough cleaning & servicing. - The freezer needs to be defrosted asap. - There was no cookware, flatware, dishes or serving utensils in the kitchen area. - The Exterior Emergency Light at the front door, Entrance is broken & hanging by the wires. - The kitchen floor has a couple of sticky spots, cabinets were dirty & there were discarded plastic drink bottles under the bed. After all of this there's no way I was trying the so called Continental Breakfast. Unless you are completely exhausted & have no other options do not spend your hard earned money here. At least not until they get their act together or change management / ownership.

I would give 0 stars if possible. BED BUGS! I told the manager and they did absolutely nothing…read morebesides say, "We'll check it out." Poor people who react badly to bug bites, I'm sorry but this is a place you will get bit. No refund!

First of all, this is not an extended stay motel. You get a nice sized refrigerator, a microwave…read moreand a hot plate but.....thats it! No cutlery, no plates, no mugs, no pots or pans, no paper towels, no nothing else! And you cannot take a bath because the finish is peeling off the poorly refinished tubs So don't bring little kids. my room has a very bad odor and you can't open the windows to air out because there are no screens. This proves once again that you get what you pay for!

If I could give it 0 stars I would…read more This was a hotel stay from hell. For starters, we were traveling due to a death in the family from NC. We drove almost 12 hours and arrived around 11:30 pm. Upon arrival was told there was a $100 deposit that when booked (on Priceline) didn't list this clearly and was a surprise, as we had already booked and payed for the stay. We get to the room and begin trying to settle and the room is absolutely filthy, the hallways reeked of Marijuana, no smoke alarm, there was mold, and cracks in the sink. Spoke to Priceline and they advised going to the front desk and seeing what they could do, which I did. We were told they could only move us for this one night and that the following day we would need to move to yet another room (yes, 3 rooms in 2 days). We get to the 'new' room and it is not much cleaner. We get to bed around 1:00am and the guests staying were incredibly loud, there were trash truck noises, etc. We ended up getting up at 5:30am and per advice from Priceline, we checked out around 6:30am. What followed after was an entire day of myself and Priceline battling to provide me a refund for this stay. The property was unwilling to provide refund, and Priceline said they could refund the rest of the stay (3 nights) but not the first night. I replied that given the fact we were there around 6 hours and left on the conditions we did, that we should not have to pay for any part of the stay. Priceline ended up providing a 20% coupon in addition to the rest of the three night stay refund as the property had to provide authorization for the refund of the first night and absolutely refused. I soooooo would not recommend this place or any other Red Roof facility in the Lancaster area. We have attempted 2/3 Red Roof locations in the area and all of them have residents that disrespect property guidelines and regulations to say the least (loud, smoking, drugs, asking for money, etc.). Ended up going to the Days Inn on Eastbrook Road in Ronks and it was MUCH BETTER!

Stayed here the night of September 23rd, room 115. We were in town for a wedding and the nicer…read morehotel across the street was booked. BEWARE BEDBUGS

If I could give it less than one star I would. Crappy old towels, uncomfortable bed, door that…read morewouldn't latch properly. If you're not desperate I recommend you go across the street. It might cost a little more, but you'll thank yourself for it!