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    Beam Laser Studio

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Beam Laser Studio

    Laser hair removal

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    1 year ago

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    Kelly's Laser Parlor

    Kelly's Laser Parlor

    4.0(22 reviews)
    1.1 km
    $$

    I purchased a groupon for 6 laser hair removal treatments for a large area. According to the…read moregroupon "full legs" are listed as a large area. However, upon calling to schedule my appointment I was informed politely by Kelly that the groupon is only for upper or lower legs (despite groupon listing it as a medium area) and that should I want my full legs done I would need to pay a $100 upgrade fee. She stated that it was a mistake on groupons part. I have gone back onto groupon and THE SAME EXACT GROUPON is still being listed showing "full legs" as a large area. Therefore, I highly doubt that it is a mistake on groupons part. Anyway, I scheduled an appointment and it was canceled several times. Very displeased. Tried to get a refund through Groupon but she had redeemed it despite me NEVER HAVING BEEN THERE! That is unacceptable and wrong. ADDENDUM: Kelly, this was a review I had created waaay back when I lived in Michigan but I never posted. Today I went through all my unposted reviews and posted them. THIS IS NOT FALSE WHATSOEVER. I very specifically recall all the details and everything I have written is 100% accurate and true. Unfortunately. And as you can see you did redeem my Groupon though I never saw you for treatment.

    Kelly is a not professional in the way she manages her clients. While she is personable at times…read moreduring service, the way she speaks to her clients is with a superior attitude. It is not client focused care. Her services were never worth the drive to Plymouth, but I kept with it due to the package I had. Also texting appointment needs and scheduling is not professional in any way. It shows the caliber of her character, the lack of focus on client centered care and her attitude. As if the client must show her superior respect rather than a mutual partnership and care. Shotty, unprofessional and low scale environment and care. I would go elsewhere and I do. And the last time I visited her she asked me to review her because she had received poor reviews( wonder why) Well, here's your review!

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    Kelly's Laser Parlor
    Kelly's Laser Parlor
    Kelly's Laser Parlor

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    Aesthetic Theory Medspa - Grosse Pointe

    Aesthetic Theory Medspa - Grosse Pointe

    4.7(25 reviews)
    43.5 km

    From the moment you step foot, you feel cared for and attended with top notch service. Emma for…read moreskin care and Maggie for a Botox. Amazing girls!

    Okay so i waited a few days before getting on here. I actually got such a fast reply when i was…read morelooking to schedule a facial which is a plus. Because when you feel like "My skin needs this" and then you have a long wait or no openings makes you put off treating your skin right. (or maybe its just me). Okay back to the scheduling of this appointment with Aesthetic Theory Detroit (ATD). I click on the tab to request appointment on yelp and I love that right away i was taken to a quick few questions what my concerns were along with a few other questions. Because when deciding on a facial it can be a bit overwhelming if you don't know what would work. I was happy that it didn't take long before i got a reply back with suggestion what facial would work based on my concerns. I got schedule for a few days later and I was on my way to having a Dermal infusion. Day of my appointment everything was smooth from the minute I walked in, I answered a few questions and then I was taken to a room where my facial started right away. It didn't take long maybe 45min total if you count the time it took me to fill out the information on the ipad, now let me tell you BEAUTY IS PAIN and this might not be for everyone but the end results is so worth. And of course consistency with your skin care regimen is a must, I saw the difference in my skin with just 1 appointment. It also helps that they take before and after pictures so you can see the progress but honestly I saw it after 1 visit. I did schedule for another one in about a month because its a PRICEY but 1's a month you can make it work because your skin will thank you. I loved how i didnt feel pressure to buy anything or like I was being given a sales pitch during my facial. 2 days after the facial I did get a few little breakout but I was told that would happen because of the treatment from the Dermal inusion. But Heather did a fabulous job and i'm looking forward to getting my skin right and the next appointment I have. If you want to try out other services they have check the website out :) you wont regret the facial

    Photos
    Aesthetic Theory Medspa - Grosse Pointe
    Aesthetic Theory Medspa - Grosse Pointe
    Aesthetic Theory Medspa - Grosse Pointe

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    Kyle Farr Aesthetics + Wellness - Initial tattoo

    Kyle Farr Aesthetics + Wellness

    4.0(27 reviews)
    0.2 km
    $$$

    I have been going to Detroit Aesthetics also known as Kyle Farr Aesthetics since 2020. I originally…read morefound this med spa when trying to find a local facial person that specializes in hydrafacials. I was lucky to find Jamie! She was kind, understood my goals, and knew how to address my needs. In addition to hydrafacials, I had multiple treatments from ViPeels to lash lifts. JoAnne was my go to person for lash lifts. In early 2023, there was a lot of change. Jamie and JoAnne left and I was told prior to my appointment that both individuals were no longer with the company. I was transferred to Nicolette who was sweet and just as knowledgeable as Jamie. Prior to Jamie leaving, I had plans to do aerolase for my rosacea. Since Nicolette was trained and capable, I got a quote from her, which included my face, neck, and chest. She recommended that I wait until the Fall without pre or post sun exposure. I finally scheduled my appointment with Nicolette. I was greeted by Kyle who let me know that he would be providing my treatment. I assumed that Nicolette was sick and he was covering for her. After my treatment, I followed up with Kyle since I only received the aerolase treatment on my face. He let me know that Nicolette misquoted me and that face and neck were two treatments. Additionally, I was told that the price of treatments increased as well. The quality of treatment was good, but I was disappointed in the lack of communication prior to my appointment. I wasn't told that Nicolette left. I wasn't told that there was a price increase. I wasn't told that what I agreed upon with Nicolette changed during my treatment with Kyle. Without my inquiries, I would still be in the dark. I received quotes from multiple med spas prior to booking. Each quote was given to me verbally and in writing including my quote from Kyle Farr Aesthetics (written on my brochure and via text). Kyle wasn't the cheapest compared to the other quotes, but since it included neck and chest for the higher price, I went with the relationship I have already established. I'm the type of person that doesn't just get a quote, I put everything in a spreadsheet, evaluate the pros and cons, and then makes a selection based on the data I have. I did this with my selection for aerolase too. Unfortunately, there has been too much turn over and lack of communication for me. As a customer that has been going here for years and received the quote in writing, it's disappointing that the changes occurred without any communication nor will it be honored. Since I paid for a package, I finished out my treatments, but I will not be coming back here. The new location is beautiful and I received quality treatments, but this is not the type of place I want to support if I can't received clear communication through all the change this facility is going through.

    I wanted to like this place but seemed very unprofessional. Kyle came and went in and out of the…read moreroom about 10 times, treatment didn't seem to last and was the first time I had an uneven result, and paid twice the amount.

    Photos
    Kyle Farr Aesthetics + Wellness - Chin augmentation with Restylane Lyft.

    Chin augmentation with Restylane Lyft.

    Kyle Farr Aesthetics + Wellness - We are proud to be a CoolSculpting Certified Practice with the ability to dual-sculpt!

    We are proud to be a CoolSculpting Certified Practice with the ability to dual-sculpt!

    Kyle Farr Aesthetics + Wellness - CoolSculpting arm results

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    CoolSculpting arm results

    Beam Laser Studio - laser_hair_removal - Updated May 2026

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