HORRIBLE EXPERIENCE WORKING WITH THEM. I HAVE A FEW YEARS IF WORKING WITH THEN TO TRY AND GIVE THEM A CHANCE.
There is materials I'm being charged for that were never delivered (This is a common theme with most roofing contractors who use them) Customers that are not ours are being billed to us. Driveways that beacon broke and are still not fixed, months and years later, that they owe money towards. I have records stating beacon would submit all of my invoices for rewards, when you go into GAF I have two years of invoices saying denied due to late submission. If I'm told my beacon rep is going to handle submitting to the manufacturer, then I expect that to be what happens, just like beacon does with almost every single other contractor. If I wasn't told it was handled, I would have handled it. There has been a loss of thousands and thousands of dollars due to this company, at bare minimum just in rewards over the years. This does not include the charges for materials we didn't receive , and the double charges for us having to pick up materials that were never delivered. ALSO***** the pricing changing randomly for the same product, charging more then less etc.. I was being Charles MORE for off brand generic felt than name brand, until I have an office lady come in and make it clear to beacon that we are seeing how they are fraudulently overcharging us. Also adding materials to orders that were NEVER requested OR asked for.
This is the most sloppy and unprofessional supplier by far. Don't just take my word for it, ask around. Ask companies that arnt getting bare minimum prices and treated like princesses, ask regular everyday normal companies. The whole entire experience is traumatic. ****IF YOU USE BEACKN, CHECK WHAT THEY ARE CHARGING YOU, BE VERY DETAILED. ASK AROUND WHAT OTHER COMPANIES DOING AROUND THE SAME REVENUE AS YOU ARE BEING CHARGED***** read more