On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

Great experience renting a vacation home with PMI. They were super responsive to any questions and…read morerequests, made the process easy. Also the home had everything needed.

They rejected us due to my partner having a thin credit profile. We make 3+ times the rent of the…read moreplace we saw. They let us apply knowing that my partner didnt have the required credit score(Thin credit profile, not bad not good just not there). Shady. Very shady. So now we're out $100. Their professional behavior was very professional, but their ethics are very questionable.

Very helpful and informative. Was a big help with all my properties. Would definitely recommendread more

From the owner: We are a property management company that works with single family, duplex, 3&4 family and larger…read moreresidential apartment houses. Services tailored to the owner's individual needs. From maintenance contract to landscaping or full on management.

This is what I paid rent for when I was rented a room with a leak over me. The pipe for me broke…read more The landlord never came to shut it off after 4 days I had to. Nailed the bathroom above me closed. Scared someone would fall through. Federal funding for the homeless.

Elizabeth Johnstone…read more It may seem over the top to give Elizabeth an excellent on each of the points above but she was truly superlative on all counts. I came into selling my home with limited experience and she helped with every detail while also being very professional. She brings enthusiasm and energy to the job, working with Elizabeth was an all around great experience!!!

My wife and I worked with Laura Ballirano in September 2022 and with her assistance we were able to…read moreacquire a new home in Mystic, CT in November 2023. Laura was always professional, friendly and made herself available to answer our questions and concerns. We highly recommend Laura for your real estate needs.

Linda was our realtor 15 years ago when we purchased our first home. She was wonderful then and…read morestill is to this day. She went above and beyond to help us sell this home. She offered her knowledge and expertise while kindly guiding us through the process without ever making us feel any pressure from her. We were not just a sale to her, she truly cares about her clients and it shows every step of the way. Linda has become a dear family friend, we will continue to use her services and recommend her to anyone and everyone we know.

The worst rental company I have ever had the misfortune of using…read more I drove across the country to my new home expecting it to at the very least be livable. For over $3,400 a month I got, mold, mildew, items left at the house, AND CARPET BEETLES to boot. The home was absolutely filthy. I purchased a dehumidifier for the mold issue months ago and TO THIS DAY have still not be reimbursed. I had to have all of my clothes laundered professionally to ensure there were no bugs in them. After months of these issues not being resolved, I decided to break the lease for my health and sanity. They have not returned a single cent of my deposit, even despite owing me money, which I have in writing. We have called and texted for weeks now and have not received a response. This is completely untenable. IMT and Harrison specifically should be ashamed of what they did to us.

If I could give a -5 I would. They are the worst, most…read moreunprofessional company I have ever had the unfortunate displeasure to deal with!! You better watch your money watch those extra fees that should not be there (be knowledgeable be for deal with them) Watch for miscellaneous expenses,, on your billing and paperwork. she will never explain to you where it went, you will never see a receipt. You will never get an invoice and invoices/receipt goes for every single penny that she spending out of your money you'll never see proof/explanation. walk away. Save yourself the headache, and keep your money in your hands instead of theres..

This place's commissions are much lower than full service brokers but that definitely comes with a…read moreprice. He's very reluctant to do open houses, also unwilling to spend any money on advertising. Service is definitely sub-par. When my realtor contract ended, he didn't have the courtesy to call me. He just left the keys in the unit.