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    Imt Real Estate Solution

    1.0 (3 reviews)
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    Services - Imt Real Estate Solution

    Commercial real estate

    Property management

    Buyer's agent

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    Boyer Realty Management

    Boyer Realty Management

    (2 reviews)

    If you own property, avoid Boyer Realty as a property management company!!! Learn from my…read moreexpensive mistake. (However; if you are a tenant that likes to get your security deposit back after severely damaging a place you rent, this is the company for you.) I wish there had been a review of this company before I started to work with them. They are horrible. They pretend to be serving the best interest of the home-owner; but in reality, they are very shady. After the tenants they found and "checked out" had left, Boyer didn't even have the decency to keep their security deposit to help cover the thousands of dollars of damage left behind by those tenants. When I tried to discuss the issue with them, they kept telling me "we're looking into it and someone will call you before the end of the day." After the fifth time, I'm fully convinced they plan to require me to take them to court in order to get any compensation from their company. I have yet to decide how I will proceed with them myself, but I wanted to let anyone interested in property management in New London know that they should avoid Boyer Realty as a property management company all together.

    When I first Contacted Boyers I was hesitant on weither or not I should work with them. At the…read moretime I needed to hire someone quick so I went against my gut and unforchanitly I have had problems ever since. Trying to communicate with Boyers is a waist of your time and money. Wish someone wrote a review to save me the trouble.

    The Ledges Apartments - Cozy Bedroom

    The Ledges Apartments

    (9 reviews)

    I was extremely hesitant to rent, but I needed to find a place until I know what is happening with…read moreour business and where to buy. My children and I absolutely love it here! We are only a couple miles away from the downtown which has everything we could possibly want, but the street we live on feels tucked away and very residential. We enjoy the well-maintained landscaping and grounds, play escape/area for the kids, walking trail where we can roam with our dog, and especially the in-ground pool which has a beautiful deck with nice tables, chairs and cabanas. I myself especially enjoy the immaculately clean and beautiful clubhouse where I have utilized the office area computers and printers when my laptop was in for service, as well as the 24-hour fitness room that has everything I need for a good workout & cardio. Also, sometimes I stop in to say hello to Luis, my initial leasing consultant if I have any questions or need assistance with anything. I've found all of the staff here to be extremely friendly, helpful and thorough. They seem to genuinely like their jobs and want to be here. I have loved the fact that whenever I need anything done in my unit, all I have to do is submit a request and someone from maintenance comes right away to fulfill their work order! I actually re-signed for a lease extension and will put off house-hunting for at least another year because I have found living here to be so enjoyable and convenient for my demanding, busy life. I have received compliments from all family and friends that have visited me here. It feels so good to live in a place that I can be proud of and that undoubtedly makes my life easier and more convenient. My kids and I are anxiously awaiting the re-opening of the pool for the coming season!

    I lived here for almost three years, I can honestly say that the biggest issue with this complex…read moreisn't the apartments, it's the management. There have been numerous reports of theft in my building, yet management's response has consistently been to tell residents to "file a police report" while refusing to install cameras in areas where theft continues to occur. My vehicle was even hit on the property, and because there were no cameras, there was no way to identify who did it. It's frustrating to see ongoing security concerns ignored while tenants are left to deal with the consequences. The rent increases are another major issue. Every lease renewal seemed to come with an increase of $100-$300 despite no noticeable improvements to the property. On top of that, management seemed to find new ways to add charges and fees over time. At one point, they decided to change the locks throughout the complex and then passed that cost on to residents. Additional amenity fees and other charges were added despite tenants never requesting these changes. It felt like every renewal came with another excuse to charge more while providing the same level of service. Cheryl and the management team were by far the most frustrating part of living here. Cheryl seemed to prefer in-person meetings whenever concerns were raised, but the moment you disagreed or had a different opinion, those conversations often became argumentative. It also felt like important discussions were intentionally kept off email, leaving little to no paper trail when issues later came into question. Conversations would be forgotten, information would get lost, and tenants were often left repeating themselves because management couldn't stay organized. Professional communication and record-keeping should not be this difficult. As a military member, I was asked for my LES and income verification multiple times because the office couldn't keep track of documents that had already been provided. The lack of organization was honestly shocking. Having to repeatedly submit the same paperwork because management lost track of it was both frustrating and unprofessional. The final straw was when we requested a one-day extension after our apartment was completely moved out because we could not checkout of our command on a Sunday. The apartment was empty, cleaned, and ready to be turned over. We weren't asking for a week or even a few extra days, just one day. Despite that, management refused to work with us or show any flexibility. After nearly three years as residents, the complete lack of understanding for military obligations was disappointing. After we moved out, management attempted to charge us for a full carpet replacement, claiming there was "pet odor" throughout the apartment. When I requested proof or documentation supporting that claim, none was provided. We had lived there for nearly three years, cleaned the apartment before leaving, and yet were still presented with a significant charge based on an allegation that could not be substantiated. After I disputed the charge and requested supporting evidence, management ultimately returned our full security deposit. That experience only reinforced my concerns about how quickly tenants can be charged without clear documentation or proof. The only reason this review isn't even worse is because of the maintenance staff. They were always professional, responsive, and hardworking. They consistently kept the property maintained and were often more helpful than the management office itself. They deserve recognition because they are the one bright spot in an otherwise frustrating experience. Overall, after nearly three years of living here, I found this complex to be overpriced, poorly managed, disorganized, and unwilling to address ongoing security concerns. Between the repeated rent increases, added fees, lack of security, poor communication, questionable move-out charges, and unwillingness to work with military residents, I would strongly recommend looking elsewhere. The maintenance team deserves five stars, but management earns one.

    Imt Real Estate Solution - realestatesvcs - Updated June 2026

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