I am the manager of Beachside Tanning. I just wanted to address the previous reviews. I completely understand the frustration of a business not being open during their normal business hours.. However I have had an on-going dispute with Yelp over trying to claim the business page in order keep it updated correctly. To this day I am still having issues with this.
Our business that "we clearly don't know how to run" has been open for almost 5 years now, and we have updated the hours to opening at 10:30 instead of 9:30.. These correct hours have been posted at the business, on Google, and Facebook with no issues, however yelp has made it next to impossible for us to update the correct hours. So for that, I apologize.
Our "ridiculous contract," is referring to our monthly unlimited tanning membership, which is $14.99 down and $25/month until you cancel. Our monthly membership requires a 3 month minimum before cancellation. I personally am not aware of any memberships for anything that don't require at least a 1 year commitment + a cancellation fee. However if this particular package doesn't work for you, we have dozens of other options that do not require a contract, such as 5 visit, 10 visit, and 1 month unlimited.
As for the wait times, it's typically not an issue besides a few, very busy months. Our clientele consists of mostly URI students, who tend to all come at similar times; between classes, in the weeks leading up to spring break, or to prepare for an event are a few examples. So when the majority of the customers who each come in with 2 or 3 friends at the same times, it can get really busy and there will inevitably be a wait. Making an appointment would be the most logical solution to this issue. Most successful business are busy, otherwise they wouldn't be in business. Either way, our staff will still do our best to accommodate all of our customers during these busy times, and encourage them if they don't want to wait to either make an appointment, come alone, come in the morning or evening when it's less busy, or pay a couple extra dollars to upgrade to one of our higher level tanning beds. We have a total of 8 beds/booths & when everyone comes in at the same time and wants to use the same, least expensive bed, a wait a almost unavoidable.
For more accurate hours, and reviews that actually have to do with the quality of the service we offer, please see our Facebook, or Google pages.
As for any other issues, comments, questions we encourage you to bring to our attention and our staff will gladly accommodate you. read more