1. Beach Medical Aesthetics

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Wilmington, NC

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Beach Medical Aesthetics

5.0 (3 reviews)

Services - Beach Medical Aesthetics

Laser hair removal

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Tidal Wellness - Lobby

Tidal Wellness

4.5(8 reviews)
4.0 mi

Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.

Photos
Tidal Wellness - Glowbiotics skin care

Glowbiotics skin care

Tidal Wellness - Tidal Wellness: Concierge Medicine in Wilmington, NC

Tidal Wellness: Concierge Medicine in Wilmington, NC

Tidal Wellness - Personal customer bathroom with lab compartment

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Personal customer bathroom with lab compartment

Pure Cosmetics NC- Wilmington - Second floor building 1133

Pure Cosmetics NC- Wilmington

3.3(24 reviews)
4.1 mi

This review includes several visits, all of which were great! I worked with Sierra Merritt each…read moretime who is absolutely wonderful! I had purchased several Groupons for different things as self-care time, and I am so glad I did. The office location is on the second floor of the building and there is just one elevator. Each time I've been, it hasn't been crowded so I've never felt unsafe or too close to any strangers. The office itself is very clean as well with hand sanitizer easily available everywhere. Before you can have any procedures, you have to sign a number of waivers and read over alot of information about each one. The staff gives you an ipad with everything on it so you're not wasting any paper and everything is emailed to you as well so you have a copy. I had a microdermabrasion first which was such an interesting procedure. I've never had one before so I was so appreciative that Sierra explained everything to me step by step. Sierra made sure I was comfortable the entire time. The products she used on my face felt great, and my face looked AMAZING afterwards! She gave me great recommendations for taking care of my skin moving forward. My next visit was for a teeth whitening. I was honestly a bit skeptical going in- there are all those products that promise beautiful teeth and have no results. I was so wrong! For this one, you are on the table with this crazy thing keeping your mouth open. There are several products that go on your teeth that actually didn't taste bad, and then you get little sunglasses to protect your eyes and sit under this extremely bright light. I should mention that I was supposed to have this done when I had my facial, but Sierra noticed a cut on my lip that would have burned like crazy had I gone ahead that day, so I came back for this one. Thank goodness for her catching that- it seriously would have buuuuuuuurned! So all is well, and my teeth look so great! I am beyond happy with my experience. Definitely ask for Sierra- she is the BEST and so nice!

I had an experience with micro needling with Pure Cosmetics that I ended up in the hospital for. I…read moresent them the hospital records of proof that the treatment caused a condition that I had to go to the hospital for. I prepaid for 4 treatments and only received 2 of the 4 treatments. My second treatment and hospital stay were on 4/20/26. They have yet to refund my money for the two treatments that I was told by my doctor that I can't receive. Donielle (spa director in Wilmington, NC location) would not answer my calls or respond to messages I left at the office. (Her voicemail is full) I finally went to the office on July 24, 2026. Donielle texted me that day and said they were going to send me a check for the two treatments I didn't receive. It's now Sept. 20th and I have yet to receive a check. Do not go to this location.

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Pure Cosmetics NC- Wilmington - Waiting room

Waiting room

Pure Cosmetics NC- Wilmington - Waiting room

Waiting room

Pure Cosmetics NC- Wilmington - Post-teeth whitening

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Post-teeth whitening

Beach Medical Aesthetics - weightlosscenters - Updated October 2026

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