This review is based off the facial services, the esthetician's customer service, the spa…read moreenvironment, and the knowledge behind the practice here. When the humidity is heavy my skin really struggles. When my skin struggles my stress heightens. When my stress heightens my skin struggles... You see my issue? I had been on a long journey of research, detoxification strategies, and product trial and error to try and fix my epidermal reaction to Wilmington's humid and chemically unbalance environment. I'm pretty well versed in the world of holistic nutrition, hormonal balance, and natural remedies both tangibly and ingestible. I decided to explore Wilmington's knowledge on the subject and see if West Meadow Spa could help me find a solution I had yet to experience. After a very pleasant phone call with the front desk representative, who really made the spa and esthetician seem like a trip to cloud 9, I booked my facial a week in advance and built up my expectations for the visit! She asked me to come a few minutes early to sign some paperwork but my facial was at opening time so when I arrived I waited about 10 minutes for someone to come open the door. I thought it was a little strange for them to ask to come early, for them to be inside the building and see me outside and not open the doors until the clock struck opening time. Oh well! The inside was beautiful with tons of natural products for sale, water and tea options and a cute little lounge area to relax in while waiting. I quickly signed the papers and waited about 5 minutes for the esthetician to bring me in the room. I had received such amazing recommendations about this gal before visiting but upon meeting and consulting with her my high expectations were not met. Everyone has their bad days and it could have been that kind of situation, but in my experience I felt her to be very judgmental and not as well educated as she had been led on to be. She would ask me general prep questions then not have any response to my answers, just going on to the next question. I told her all the things I've tried, things I've researched, conditions I've had in the past etc and at the end of the day she had not one suggestion for me other than to buy the tea they had in shop from a local vendor (which she applied to my face at the beginning of the facial which smelled awesome). Throughout the facial she would give me ask me questions, quietly ponder a response to me answer then in an odd tone say she just didn't know the best way to go about that. It was really strange to me! Any who, the facial was refreshing, as they always are, but did absolutely nothing for my skin that day or in the future. She didn't suggest any helpful products or methods of cleaning, exfoliating, nourishing, etc. Though she did suggest I come back for a belly heating service which is basically a heating pad on your gut, ovaries, etc. that helps balance and calm everything going on down there, especially inflammation. This is a pretty cool service, especially for those who actually have serious ovarian and gut concerns, and I don't know anyone else in town that does this unique practice. However it was not really relevant to me and way out of my price range. At the end of the day I spent almost $50 for a semi cleansing/calming facial and learned something new about heat therapy. I really don't want to hurt their business, and the front desk gal was the sweetest thing on this planet (review would have been 2 stars without her involvement), but I really can't see myself recommending West Meadow's facial services to anyone based off this experience.

What a wonderful experience! At 33, I'm embarrassed to say this was my first facial, but now I will…read morebe back! Tracy is so thorough and knowledgeable. I had the special rose facial and left with my whole body relaxed. Just wonderful! I also love her use of organic, handmade products and her knowledge of the various lines. I am pleased with my skincare purchases and excited to return!

I had an amazing massage and pedicure at Serenity Spa. Iris was warm, the atmosphere relaxing, and…read moreboth services were done with real care and skill. I left feeling refreshed, pampered, and already excited to go back. Serenity Spa is easily one of the best spots in Wilmington for true self‑care!!!

I wanted a facial to help clear my acne that was more reasonably priced. I was impressed by the…read moreselection offered at Serenity and called to book an acne facial. Iris was incredible!! She was so kind. The space is very cute and relaxing. She did extractions, treatments, and even massage of my face/neck/hands. I was so relaxed and left with drastic skin improvement. I will definitely return!! If you are considering booking an appointment with Iris, please do!!!! I cannot recommend her enough!

Relaxation at its best. I actually dozed off and when she finished my skin was as smooth as a…read morebaby's....... Alyson was amazing! In fact I have already booked my next appointment!

Today, I received an unbelievable facial by Alison...It was beyond a facial...the most amazing skin…read moretreatments, relaxing massages in between treatments, and such caring, customized skin care advice. Alison is a unique esthetician who absolutely loves what she does...making your skin radiant and fabulous! I will be going back again and again!

I had an appointment with Bernadette for filler. Let me just say that she is so friendly and truly…read morecares about my concerns. She took her time and made suggestions on what could be done within my budget. I am SO HAPPY with my results! So natural looking and lifted. I highly tecimmend this place. So nice and professional and friendly!

5/5 Stars I have…read morecompleted my first biostimulation treatment at Beach aesthetics with Cait and I could not be happier with my experience. Because biostimulators (like [Sculptra / Radiesse]) work by rebuilding your own natural collagen rather than instantly filling the face, I was looking for subtle, long-lasting results. Cait and Ashley took the time to do a thorough consultation, explaining exactly what to expect and mapping out a conservative plan that perfectly suited my face. The injection process was fairly painless and very professional. Cait was incredibly gentle and made sure I felt comfortable the entire time. It's been 2 weeks and so far, the results are fantastic. My skin feels firmer, my midface feels more lifted, my under eyes are not as loose and I look refreshed and still 100% like myself. I highly recommend Beach Aesthetics and Cait specifically to anyone looking for a natural, graceful way to rejuvenate their skin! Cait will be at their second location in Leland location starting soon!

Went in for my very first facial with Autumn! The spa room was very inviting with the light music…read moreand scents! There was a heated table for me to lay on with a warm blanket over top of me! Autumn asked me about any concerns or allergies before we began. I don't know all the cleansing and hydrating steps she took because my eyes were closed and I trusted the professional! I added a lip treatment for a little extra self care! All was extremely comfortable and worth every penny!! I will def treat myself again soon!

Abby was amazing!! She did a great job on coloring and restyling my hair. Look forward to my next…read morevisit.

It was disappointing. Everything about it. The facial was so sloppy. When I got home I literally…read morehad to rinse off my face. I paid for the upgrade light service on my face, she didn't even know how to cover my eyes. I had to ask her to stop, literally to stop.... And cover my eyes correctly. She did. She talked the entire time, and nothing about what she was doing on my skin. Nice enough girl. Needs more classes. I hate to complain but their site keeps asking me to review them. This is probably I don't know two months ago. It was not good.

Just had my second facial at this hidden gem in Surf City NC. My esthetician, Sara works magic on…read moremy skin and it is the most relaxing experience I have every had. She has an amazing touch and you may fall asleep. Highly recommend Isla for any of your skin care needs. I can't wait to go back

I called and made an appointment after speaking to an aesthetician there. She was going to…read moreschedule me for a consult and possible treatment. Two days later, I received a text from practice manager, Nicole, who told me she was canceling my appointment because "they couldn't offer me anything in their tool box," based on a photo I had sent the first person I spoke with. It was so incredibly rude and unprofessional the way this was handled. They should have kept the consult appointment and made a decision in person because no photo shows everything especially when it comes to skin. I do not recommend this practice at all--mostly because the practice manager is a ***** and clearly doesn't know anything about customer service!

I can't say enough about my experience with Aleta and her amazing team. From the moment I walked…read morethrough their doors, I was treated with the utmost care, professionalism, expertise and warmth. The environment is clean, modern and inviting and it immediately put me at ease. Aleta took the time to listen to my goals, answer all my questions thoroughly, and design a personalized and realistic treatment plan tailored specifically to me. Aleta's knowledge and skill are unmatched. I've had multiple treatments now, and every single one has exceeded my expectations - not only in terms of results but also the comfort and confidence I felt throughout the process. Being over 65, I'm not new to lasers, neurotoxins, or filler and I know the difference that United Medical and Aesthetics provides it "patients." The results? Absolutely phenomenal. Natural, refined, and exactly what I was hoping for - just a more refreshed and confident version of myself. Friends and family have noticed, not because anything looks "done" but because I simply look great. That's a testament to Aleta's skill and artistry (yes artistry) and her deep understanding of facial aesthetics. If you are considering any kind of aesthetic treatment, I can't recommend the United Medical and Aesthetics Team enough. Aleta has not only enhanced my appearance but have truly transformed the way I feel about myself. I trust Aleta completely and will never go anywhere else.

had a great peel with Sophie yesterday the VI peel. My skin is tight and smooth and I am…read moreanticipating a really nice exfoliative peel. Sophie is extremely knowledgeable about post care and showed me a QR code to scan to make sure that I washed my face in the morning and evening the post procedure kit included a lot of sunscreen 50spf for winter sun.

Results, results, results!! Thank you for your expertise and amazing products. My skin looks better…read morenow than it did 20 years ago. Thank you!