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    Be Well Primary Care

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    4 months ago

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    3 months ago

    Horrible!! What a rude little blonde receptionist!! Because of her rudeness you lost a customer today. I was treated so incredibly rudely.

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    7 months ago

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    ALLIANCE FAMILY MEDICINE

    ALLIANCE FAMILY MEDICINE

    3.2(9 reviews)
    2.0 mi

    Update: I decided to stick it out and give them another shot. The staff has been great and very…read morehelpful and think they were just going thru some change and transition. We will happily continue to go here as a family! We have been going here for four years and loved it. I had previously left a great review. But they have changed up the staff and when I called this week to get our son in they wouldn't take him unless we filled out new paperwork. I understand that but I couldn't take off work and was going to have mom take him in...I asked for them to send me the paperwork so I could fill it out and send with my mom. I would have printed it out online but that is not an option. Long story short they told me they wouldn't send it to me I had to come in in person and fill it out or they wouldn't see him. I ended up just using a pediatric urgent care in keller and needless to say Swe are now looking for a new family practice and will be taking our business elsewhere.

    I had to choose a primary care provider so I picked Dr. Khan and that was the best decision I've…read moremade regarding my health care. Dr. Khan is professional, patient, friendly and makes you feel comfortable. Unlike many doctors, she takes the time to LISTEN and EXPLAIN so you can understand and be a part of your treatment. She follows up when needed and is available in an emergency. Dr. Khan takes into account the "big picture", your wants and what she believes is best for your health. It's a team effort with your voice being heard. The office staff is courteous, friendly and professional. I highly recommend Dr. Khan at Alliance Family Medicine if you're looking for a new, top quality, primary care doctor.

    Krieg Debra MD PA

    Krieg Debra MD PA

    2.5(13 reviews)
    2.7 miFar North

    If I could give zero stars, I would. This doctor's office is the definition of unprofessionalism,…read morestarting from the top. The owner, who is also the doctor, had the audacity to call my husband and I liars simply because we pointed out their lack of proper patient care. Instead of addressing concerns like a professional, DR. KREIG chose to be defensive and dismissive--an interesting approach for someone in the business of care. I will be writing a formal complaint to every platform possible to ensure this doesn't happen to someone else! Every single visit, without fail, there was some mysterious balance due--not just a standard co-pay, but an additional charge that always seemed to appear out of thin air. Transparency clearly isn't a priority here. On top of that, this office doesn't believe in appointment reminders. No calls, no texts, no emails. If you want to make sure your appointment is still on, that's on you to remember and confirm. Because, apparently, basic patient communication is optional here. Save yourself the frustration and find a practice that values professionalism, honesty, and patient care--because you won't find it here.

    If I could leave zero stars, I absolutely would. I cannot begin to describe how unbelievably rude…read moreand unprofessional Debra Krieg was during our visit. The moment she walked into the room, her attitude was palpable -- cold, dismissive, and completely lacking any sense of courtesy or care. She didn't smile, didn't greet us, and acted like we were inconveniencing her just by being there. My entire family has been coming here for the past three years, and we've never had an experience this bad. Debra made zero effort to listen to anything we said, cut us off repeatedly, and carried herself with a smugness that was completely inappropriate. Her tone, body language, and complete disregard for basic respect were unacceptable. It honestly felt like she went out of her way to be condescending. If this is the kind of service this place is now allowing, we will absolutely be taking our business elsewhere.

    Mai Sharaf, MD, FACP

    Mai Sharaf, MD, FACP

    5.0(5 reviews)
    2.4 miFar North

    My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

    Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)

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    Mai Sharaf, MD, FACP
    Mai Sharaf, MD, FACP
    Mai Sharaf, MD, FACP

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    Be Well Primary Care - familydr - Updated May 2026

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