Our daughter just completed the driving course. The one day class was informative and her drive time was great. It's always nice when somebody else teaches your kid how to parallel park! The times available for driving more convenient for our family and they gave us discount for UAA students which was also great. I highly recommend this business. read more

Previously I had posted a negative review regarding Be Smart Driving Academy, based on the first experience we had. I have removed that and am updating my review. Butch Evans went above and beyond to rectify the situation we started off with. Since that time, the instructors were always prompt and very kind. My neuro-diverse daughter loved every session and felt so comfortable with their instruction! She feels ready to take her test and even said she wished she could work with Butch. I would highly recommend Be Smart Driving Be Smart Driving Academy llc. and am glad we hung in there with them!!! Thank you Butch Evans for getting my daughter ready for the road! read more

Horrible customer service. Lynnette (heavy, super short hair and glasses) is one of the most condescending, hateful people that I have interacted with in a long time. The other reviews definitely tell me that Lynettes horrible attitude and condescending tone wasn't just in full display for me, it has been for years and to plenty of others. Maybe the owners should start taking her horrible attitude into account, as it has and will continue to cost them money. read more

If I could put zero stars I would! The receptionist (Lynnette) is so rude and is costing you money. I called and left a message to get a call back. Which I was called back today. She asked me questions which is normal but when I told her that I needed to talk to my husband about putting our son in the 16hr driving school that cost $880 (big purchase) she said "whatever" and hung the phone up on me. I called back knowing exactly what she had done. She is Super unprofessional! Imagine how many potential costumers you have lost! I'm sure she's the type of person that wouldn't share how she treats potential customers. From a business owner to business owner! This is truly disappointing! My business will go else where! If you are the owner and are disregarding the complaints shame on you! read more

Highly recommend this driving school. Staff is very pleasant and supportive. Butch taught me to drive as a teen, now has taught my 3 teens to drive. It puts me at ease sending my kids out on the road knowing that they have been trained well to be safe and responsible drivers. This driving school is well worth the time and money! read more

I took this course a 2 years ago and I only had a positive experience from start to finish. From calling, the lady at the front desk was nice and during class it was interactive and engaging. My road test was conducted from another instructor that did not do the in person class so they would not be biased. I was picked up and dropped off at my office and it was really convenient. I had pretty bad anxiety regarding driving and I was put at ease. I paid for the course out of my own pocket in my early twenties. I got my license on the first try with minimal errors. I highly recommend this course to other people or parents looking for a driving course. I can parallel park downtown and do the Dowling roundabout in pitch black in the winter. read more

Highly recommended! If you want to learn the correct way of city driving, enroll at Be Smart's 16-hour course. Butch provided valuable knowledge during our Defensive Driving classroom training. John is a skilled and very patient Driving Instructor. Thanks guys. By the way, I just got my Driving License from DMV today! read more

I took my son to take the road test 3 times over there,failed 3 times.It seems like if you're not their students,they are very strict. I won't go back again. read more

Really bad customer service. There is a person there that has not customer service will not attend to you not even for minute, "he will tell you to wait outside" someone will be with you. 20 minutes later still waiting outside just to ask inquiry question. read more

He took his next test 7 days later elsewhere and got a perfect score! They coached him a little before the test and spent time helping him. This was totally different from Be Smart Driving Academy. If you didn't take training from them, don't bother going there for the test. They may provide good training and I can't comment on that so I would suggest you read the other reviews regarding that. They are friendly but seemed a little disorganized. They had a cute dog in the office that was very friendly. I certainly wouldn't say not to take training here but as far as going in just to take the exam, you are taking your chances. They will be very strict and could deduct points for not being a "considerate" driver, even if you met the vast majority of legal requirements. read more

100% recommend, my daughter is a really safe driver now! For teens or even adults, instruction is easy to understand, not rushed and all-in-all just a great option for driver's education. read more

My son attended the class and then completed the 8 hr driver training. A couple days later took the road test and now has his license. I have no complaints. Good vibe. They came and picked up my son for his driver training which helped. The key for those that don't know is some prior training. I would do it again. Thanks read more

Parents - please do not be swayed by the glowing reviews of this school, I'm a real mom who brought my oldest son here after doing what I thought was thorough online research. In reality, they were utterly unprofessional, unorganized, and waste of a lot of money while simultaneously working under the delusion that they are the best in town. I won't be returning with my other children. Go somewhere else. read more

So incredibly disappointed. When I initially called the receptionist was rude, as well as when I went in to schedule my appointment. I arrived for my test 15 minutes early as told and the owner was rude as hell. I began my test with parallel parking and I wasn't even given an opportunity to try and correct myself with the 3 chances I was told I had before the instructor proceeded to take control and tell me what to do and speak to me like I'm a moron. Biggest waste of $50 ever. I wouldn't recommend this place to ANYONE. read more

Honestly. They don't deserve any stars. sick to my stomach. Can't even describe how terrible they are. The attitude The service everything they are just the worst read more

I chose Be Smart Driving based on some reviews I saw online about them and my personal experience in a couple of other driving schools in town. I used this place to take a 16 hours driving class and also my road test. I did my 8 hours of driving with Butch and paid additional for 2 more hours again with him. For which he gave me a discount, too. Butch is a great teacher, he is very calm and professional but positive and fun to be around at the same time. He has done this for a really long time and knows how to make a new and nervous driver feel confident and relaxed while driving. I really appriciate meeting him and feel like it was worth investing the time and money into his class. On my road test I failed 3 times before I actually passed it. So I did need more time practising driving than just the 8 hours. The instructors there will not just pass you if you don't show them that you are a responsible driver. The academy offers a class with more than just 8 hours of driving and I think that class would be even better for someone like me that comes from a foreign country and had zero expirience driving. I met Ron who also works there on my driving test. He is GREAT in my opinion he really makes all the nervousness from being on a road test go away. Great personality also and I am sure he is an amazing teacher as well. All the rest of the employees at the driving school are also very sweet and supportive, too. I highly recomend the school. Additionally their vehicles are super safe in my oppinion they have cameras and monitors to signal for other cars in your blond spot or if you are speeding, not driving straight etc. Plus they come and pick you up and do a drop off when you are doing the driving training. I highly recommend. read more

I originally scheduled my appointment for 1030, I did this last Friday the 14th of April. Butch the owner informed me to email him to confirm my appointment. When I did he forwarded me another customers private email and a response that didn't even come close to answering the confirmation. When I reminded him why I was emailing him he told me I would have to do it at 1100 instead because he was already booked for 1030. Being in a hurry I complied and showed up a little early to the test. Butch did everything to fail my vehicle and try to force me into his company car for 50 dollar upcharge. I kept refusing and Decided to go to the DMV to get the required paperwork. Once I had all the paperwork he still persisted that I would have to use his vehicle and take the upcharge, saying things like "id be more comfortable in the company car". This man is a fraud and his company is crap. I would rather spend 10 times as much and take my driving test in a horse drawn carriage then ever deal with this man or his shady company again. After the encounter I demanded a refund which at first he didn't want to give me since the equipment failure constituted the test, and once he finally agreed to give me back my money he had to have one of his employees teach him how to use his own system to offer me a refund. Take the time or the waitlist and go somewhere else because this is not worth the hassle. read more

The bad talk about the receptionist might be because of respect issues? Not saying that you aren't disrespectful, but I had a similar experience at school; teacher was grouchy with students except me because I was always respectful and told her every day to have a good day, etc. she liked me as a student and has now since retired. More reviews to come after classes. read more

I took the driving course back in August and was very satisfied with the instruction I received during the course. I hadn't had my permit for six months yet, and I came back 3 months later, took a refresher course with Butch, and took the driving test the next day. Overall I had a very enjoyable experience. And as a teen driver, I believe attending the academy was very much worth it. read more

If 0 stars were an option I would give that. I scheduled my daughters road test after a coworker recommended them. She had nothing but good things to say about the gentleman that worked there and how well they interacted with her son and daughter. So i was thrown off when I scheduled and the receptionist was horrible. She was rude and didn't offer any information and when I asked what to bring she was condescending like I was an idiot for asking. But my coworker assured me that she was just the grumpy receptionist and the guys doing the tests are great. Well to my disbelief, she also does road tests. First of all my daughter has been practicing for two years and she was doing really great for a newer driver before the test; nailed her parallel parking with me and everything. When she got back, she took us into the office and immediately started talking down to my daughter like she was an idiot. Her tone, her facial expression and the words she used was like a kid in major trouble by a parent. She made her feel like the worst driver she had ever seen and seemed pissed. Then she says she passed and she seemed pissed that she passed. She even looked at me at one point and said "did she learn this from you because you need to pay attention to what your teaching". I have no accident... no tickets and always obey the laws excuse me very much. She ended with saying " you better not ever hit me because I will remember you". It was worse but hard to describe all. She never congratulated her for passing or told her the things she is good at. I completely agree with going over mistakes in detail and assuring kids know how serious and dangerous driving is... but this was horrible. She has absolutely no people skills at all and obviously no training in communication skills. Trust me, it's possible to deliver a point without treating people like crap. My daughter cried for at least half hour afterwords and stayed in the car crying instead of going in to tell her dad she passed the test. We are not stupid people. Trust me we would have gone home and talked further about her mistakes and gave her more training. She did not deserve to have someone talk to her like that. She was so stressed by this lady during her test that I'm honestly surprised she made it through. Shame on you for allowing someone like her to represent your business. And btw, I have friends that I talked to that worked with her and that lady is horrible and was fired from other positions for the way she treats people and the amount of complains received about her. Her coworkers also couldn't handle how she talked down to them. I hope she doesn't ruin your good name. read more

My two sons took classroom training, driving lessons and their tests at Be Smart. They really liked Butch and the other instructors. However, I can't recommend them because of Lynette, who works in the office and also administers road tests. She is rude, unprofessional and disorganized. My 17 year old took his test with her, and although he passed, she spent 15 minutes berating him for his mistakes. She didn't recommend areas where he could improve, she just talked down to him. I was standing right there and finally could see he was shutting down and had to intervene and ask her to just give him the results and leave him alone. His results weren't in the computer when we went to the DMV to get his license (although she insisted they would be) and we had to wait while they called her. I recently had a coworker tell me of a similar experience his daughter had with Lynette while taking her test there. I witnessed her speak to people on the phone while I was in the office and she was rude and dismissive. My older son had difficulty setting up his driving test because she was so disorganized and unhelpful. Driving lessons are not cheap and Be Smart are the most expensive in town. I have friends asking for recommendations for their kids but I will tell them to steer clear as long as Lynette works there. read more