Great place to get comfortable shoes! Does not have all name brand shoes, but can order most of…read morethem. Offers free foot scans to customers who are interested. The staff was very friendly and knowledgeable on the products they have in store.

My mother had an injury that now requires specific footwear. She made an appointment with Travis…read morefor some help. Travis spent quality time with her; scanning her feet, explaining the shoes she needs for the brace she has to wear, listening to her ideas for styles, etc. He was knowledgeable, efficient, kind and understanding. The other employees were also welcoming and kind as my mom took laps around the store trying to pick the perfect shoes. Thank you, Fleet Feet & Travis for making an experience she has put off for months more than just bearable but enjoyable! She's very happy with her choice.

I went to Fleet Feet because I knew they did personalized fittings and I wanted shoes that would…read moreprovide the proper fit and support for my feet and gait. I had shopped with Fleet Feet about 10 years ago but they have since upgraded and updated their location and technology. It sounds like it's best to make an appointment, which I did not do, but happily Lucas was available to work with me right away. First we discussed what I was looking for in a shoe and brands/styles that had worked for me in the past. Then I removed my socks and shoes and stood on something resembling a scale but which actually made a 3-D scan of my feet. I then walked across a black mat on the floor several times, which analyzed my gait and whether I had any "hot spots." After these scans Lucas showed me an analysis of the shape of my foot and gait on a tablet. He then used this information and my sock preference (thin, thick or mid) to select try-on socks and a pair of shoes to try on. He used my feedback from the shoes to select other pairs of shoes. He also selected a pair of inserts to address my feet's needs and I tried on the shoes one with the insert and one without, so I could feel the difference. I tried on four pairs of shoes. The first three all felt good but in comparison the last pair just did not feel right and was quickly eliminated. I knew which pair I liked best so I put that on one foot then tried on each of the remaining two to narrow down to my top two, which I decided to purchase. Lucas brought out all colors of both styles so I could select my favorites. I really appreciated his knowledge and patience and am confident I have purchased the best styles of shoes for the health of my feet and body. Recommend!

Came in for a pair of shoes and spent a good 15-20 minutes browsing and trying. The store was clean…read moreand there were several staff around that were able to pull shoes from top shelves, etc. This store has a lot of selection, something for everyone. As prices go, Rack Room is on par with what I've seen elsewhere.

I have bought a few shoes here. Very good selection of mens, women and kids shoes. Name brand…read moreshoes. Located in Thruway Shopping Center. So here's the hook. You buy one pair of shoes and get a second pair 1/2 price (equal or lesser value to the first pair). This deal is always going. Now it sucks if you just need one pair of shoes. You feel you are getting jacked or not getting "the deal" if you don't buy the second pair. I would rather they just lowered the prices all around but this deal must be working for them. I always leave with two pair because I feel like I'm getting ripped off if I don't.

I was instantly greeted when coming in here. The staff was so nice and helpful. Everyone spoke,…read morechecked on you and worked together as a team. The selection was great and they have good sale prices! Only one recommendation, add military discount like your fellow competitors (Champs, Footlocker, etc)

Just to follow up on my one star review regarding my damaged 1080 shoe. My initial review was based…read moreon management not exchanging my shoe in the New Balance Winston Salem store. I reached out to NB Corporate and a week later I heard from a person who is the actual manager, Deanna. She emailed me with an apology and asked me to come to the store to exchange the damaged shoes. I did just that today and was shocked to find out it was not she who turned me away assuming the shoe damage was my doing. Deanna was genuine, and sincerely sorry for the misunderstanding and not optimal customer service from her employee. My damaged shoes were exchanged. So, kudos to Deanna, and to New Balance for doing the right thing. Thank you.

Outstanding service. Kirk helped me last night finding the right shoe for my feet. I had bought a…read morepair in July and they were making me unsteady do to my gait. He had me try on another pair which right off the bat were the shoes for me. Much more comfortable than the other pair. Loved the socks that they use to try on their shoes I bought a pair to wear home. Thank you so much for your kindness and helping me out.

I have purchased several pairs of Birks here over the years…read more Summary - Inside of Hanes Mall (Duh) - They never have sales of the shoes I want - Prices appear to be close to list price, though to be fair, it is hard to find Birks on sale. Damn things are the Apple of footwear. - The men's Birkenstock sandal selection is limited, in fact I have had to go elsewhere to find the style and color I wanted - Ladies selection is more complete but for me I am SOL - They will special order for you

On July 19, 2018 we bought our youngest daughter a pair of Birkenstock sandals. She asked for them…read morefor two years, so, for her birthday, we splurged for her. Fast forward to April 13, 2019. One of the small straps broke and needless to say, my daughter was distraught. She had taken great care of these sandals, always careful to never get them wet. We were surprised that this happened since Birkenstock has such a stellar reputation for quality. We really didn't know what to do so we decided to go back to the store to see if there was anything THEY could do, repair or suggest a repair place. We arrived on Sunday, April 28, 2019 and was promptly greeted by the manager named Karen. We explained the situation and she asked us, "Why didn't you buy the leather?" This surprised me and I said I assumed they were leather. She said nope, these straps were synthetic. I explained that we were never told anything was synthetic. HERE COMES THE GREAT PART. The manager gave us full credit for the sandals and we decided right then and there to upgrade to the "real" Birkenstock's and get the leather sandals. Yes, we had to pay the difference BUT this was outstanding customer service and I couldn't be happier. My wife and oldest daughter will be shopping for sandals soon and guess where we will go? That's right baby! BIRKENSTOCKS FEET FIRST AT HANES MALL IN WINSTON. These folks stand behind their product when so many do not. Get your butt here and ask for the manager, Karen. You'll be glad to buy from a place that backs up what they sell.

this is the best experience ive had so far!! i went in to get my son some shoes and they took the…read moretime to see which would be a better fit. Great public bathrooms!! made me feel so at home while i took a little doodoo!! will be returning for more customer service and doodoo

This store has completely changed in the past 6 months! New management and new staff! You can tell…read morethe difference with just the appearance! The staff are super friendly and always try to go above and beyond! Definitely going back!

The shoes are probably great, after sale lacking. It would seem that if you take one step out the…read moredoor with the shoes on and then find for some reason on pavement they feel different or not right you are SOL, once you walk out the door the shoes are yours they will not take them back. That is not a company looking for my business, they even said to my mom,"well I could get another shoe for you to try but how do I know you will not walk out the door 20 steps and not like those also." That is just insane, 20 steps out the door on pavement and then you realize your foot keeps slipping out and sorry you now own the shoes they have wear on them is not a company I would recommend or buy from. We had plans on buying another pair for my mom in a few months, but now nope, lost a customer for life with that kind of policy and attitude. There was no care about how my felt, and that no matter what made her change her mind once she walked out the door, just that hey you just might do the same. Really? We are asking SAS corp what their return policy is, and if they reply back with this same type of nonsense then surely I would never buy from them. What if a customer likes how they feel at the store and after wearing in the real world they get a sore, what sorry you are screwed no returns once you walk out the door. Bad return policies are a customer killer no matter how great the product. After going back and forth they did give refund, but the attitude and feeling as if we the customer were wrong is just b.s and I wouldn't ever want to be treated like that again, lost customer, and now spread the word.

I have been using SAS for many years now. They are definitely the most comfortable shoes I have…read moreever worn. Yes, I have tried other brands, but these shoes help my weak knees with additional cushions placed inside the shoes. Years ago, the shoes were not fashionable. Now, they are also fashionable so do not have problem getting them if that is the fashion statement I would like to make.

Many thanks to Boot Barn for the excellent service! Everyone I came across as I was walking around…read morethe store greeted me right quickly and asked if I needed any help or had any questions. Before relocating to the region, I had never visited one of their stores. From my native state of California, too! I somehow overlooked them. I was assisted by an associate named Chloe, who was incredibly kind, and patient and answered all my questions. They offer a wide variety of cowboy boots, western clothing, and quality brand jeans in a variety of styles. They offer curbside pickup, and if you can't find what you're looking for online, they can order it for you! I would like to mention that they are hiring! Make sure to apply online and then call to follow up. I also want to thank Barry, the manager, who was helpful and a pleasant gentleman. Thanks again for all your assistance!

The customer service is outstanding. They helped me so much with an exchange on boots I ordered…read morethat didn't fit. Store is neat clean organized. The boot prices range from 60$ to 400. So you definitely can find your new boots there on your budget!!!

I love the vintage YSL purse for $2400 and found some socks and shoes too !! The sales gals are so…read morehelpful and let me try on 3 pairs of shoes and a pair of black boots. They have gorgeous fancy clothes for all occasions!! I highly recommend shopping here!!

The esthetic alone is enough to draw anyone in. It's bright, vibrant, rich and delicious! Located…read morewithin a posh region of Winston Salem, Monkee's has an expertly curated selection of clothing, shoes, purses and various accessories. The ladies at Monkee's provide excellent customer service and have superior knowledge of the products they carry. This is what I call an Elite shipping experience. Only the most premium customer service and quality products for its patrons.