I would give this zero stars if that were possible. I don't even know where to begin with this "company." For days they promised they would complete the work after pushing back our dates of installation (we contacted them and paid them half in May.) Never showed when they said they would, until finally, after literally having to harass them continually for days, they appeared with the lumber . The excuses leading up to that were: "keys were locked out of our vehicle... we will be there soon"... and never showed. The next day after calling repeatedly, our lumber "flew off the the truck and smashed into a car's windshield." Then when they FINALLY appeared with the lumber a few days LATER, they worked for an hour, left and never returned. They apologized via text and promised (and I quote) "we will be there first thing in the morning- no IFS ANDS OR BUTS".... low and behold nothing... finally they responded to our continuous texts at 3 pm saying someone died(?!) but they would definitely come to finish the job in the dark. We had a pool installed and a fence is quite necessary to pass our inspection with the township. We have been understanding to a fault with these people. Now, lumber is still sitting in our yard, left to kill our grass. They made off with half the total of the cost, and gave us nothing but lies, grief and aggravation. I will tell EVERYONE I know to run for the hills from these
people and to NEVER hire them. It was the most absurd, unprofessional (often times comical- we'd sit at night literally laughing about the cockamamie stories they'd feed us.) They didn't even use a power auger(?!)- how do you run a fence company without one. It's now Sunday- haven't heard a peep and the half-assed fence portions are still sitting on our property. Mind you- this project was merely to install 2 small sections of fence. Please do yourself a favor and avoid at all costs. I will be telling everyone I know about our experience. Oh and they were dropping the f bomb in front of our neighbors' little children. Now calling demanding we pay them more (even though it states clearly in the contract, the down payment was for the cost of the material) or they'll come rip down the pieces that are now standing. Just when I thought it couldn't get worse. I have all of their texts, and as a gesture of decency, I decided not to post them, since they're date and time stamped, apologizing and consistently saying, "first thing tomorrow!" In fact, the last text we got was "we will finish the fence in the dark so you don't have pieces of lumber on your yard over the holiday weekend." Needless to say, we never saw or heard another thing until we fired them on Sunday- then they started demanding more money! read more