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    BCM Insurance

    2.0 (1 review)
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    7 years ago

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    People searched for Insurance 156 times last month within 15 miles of this business.

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    Scoop Insurance - Financial service

    Scoop Insurance

    (65 reviews)

    My experience was reasonable. The service lacked a professional feeling although it was not nearly…read moreas bad as some other customers on this platform. I may revise this review if I ever have to file a claim (although from looking at their client portal, it seems I file claims through my insurance company and not them). Pros: - Agent got me the rate that I was quoted for through an online calculator (rates.ca). - Agent had all of the auto insurance documents filled out and signed within an hour so it was a relatively quick experience. - Agent explained in detail all of the optional coverages and how they would affect my rate. Cons: - Unprofessional language through email (very poor grammar, slang, etc.). - Brokerage phones were down in the afternoon after we had signed the documents, which meant I was unable to call them to provide payment until the next week. This left me with an uneasy feeling that something was not right; usually a company will make it their top priority to collect payment. - Unable to pay though the SCOOP online client portal. I feel like this is something that should be standard in 2023, rather than providing your information over the phone.

    Do not use! I live…read moreand work in an area with little no to service I had an issue my cc payment, there was an hold, as an result I missed 1 payment in under a month of the last one. I never received an email so I called them and was informed I couldn't make my usual monthly payment of around 200 and had to pay 1k+ to get my coverage continued. That's extortion and also not very good customer relations; not to mention terrible business strategy that loses out on LTV ( life time customer value) and lost referrals and continued revenue. I was more than willing to pay the dimly late payment or even 2 of them but to extort me for 1k+ is ridiculous So I emailed them AGAIN ans told them to cancel. Still no emails back

    BCM Insurance - insurance - Updated May 2026

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