The workers appeared to be knowledgeable and nice enough. My issue was that i went to pick up my…read moreHonda (2400 miles on it with incredible paint job) and I found it with chopped grass stuck on the back fender - clearly put there by a weed wacker. The guys there washed it for me when i pointed it out. The fender was still wet when i drove it home. Once home and the bike was dried, i could see scratches on the back fender where the grass had been weed wacked onto it. I was able to get a detailer to work them out. Nothing deep, but still surface scratches and grass on a beautiful low mileage bike. They may be mechanically good but I wouldn't trust them again. If your bike has a nice paint job - i recommend you may want to look elsewhere. I know it was the landscapers who did the damage but still, if my bike is there i trust it should be safe.

Avoid Cool Spring Honda at all costs. Shop at Mid Tenn Motorsports down the road. Honest,…read morereliable people not trying to trick you.

Made it here from California! Meet Arron and he was a busy person with calls and the mechanics…read more Arron took the time to talk to me about my 2016 Road Glide build. Suggested TW777 cam, HPI 58mm throttle body and S&S 110 big bore kit. I enjoyed the tour of the shop and his build advise. Nice sales staff. Yeah picked up a shirt lol

I purchased a new motorcycle, Stage II upgrade and accessories from Moonshine Harley-Davidson on…read moreApril 26, with an estimated four-week turnaround for the performance buildout and other installs. The process was repeatedly delayed due to parts not being ordered, backorders, and a lack of communication. I consistently had to contact the dealership for updates and learned on my own on June 26 that the Stage II parts had been sitting at the dealership for two weeks without anyone notifying me. Additionally, a defective tank console gas door was incorrectly explained as "normal" by a service advisor rather than being diagnosed for repair and remains incomplete after multiple visits. I also never received the promised detailing of the motorcycle to resolve minor scratches found during the sales process, and the bike was returned covered in tree sap after one visit. While most of the employees I dealt with were generally courteous and professional, the overall experience was marked by poor communication, lack of follow-through, and weak coordination between departments, leaving me disappointed with the ownership experience.

Bought a used bike here and have had my bike serviced here a number of times. Great guys, great…read moreservice and great experience. The most friendly and welcoming staff I've been around. always happy to help and give advise. Best of the Best!

I've purchased five Ducati's from them, and I'll likely purchase more-- MultiStrada V4 Pikes Peak,…read morePanagale V2, Diavel 1260 S, Streetfighter V2. And soon, Diavel V4 RS.

Way overpriced! Customer service was shotty when I've been in there also. Like if y'all gonna have…read morethe highest prices in the city at least be on point with the customer service. I'm afraid to even let them look at my scooter to fix bc I know it'll be unreasonably high.

I brought in my motorcycle for some services including an oil change and a oil leaking seal…read morereplacement. When I picked up my motorcycle, the entire from clip was cracked from the bolts being tightened too much and the alignment around the light was not seated properly. The service manager told me that he was very sorry and wrote on the service ticket that they would fix and repair it no problem.? Well, almost 2 months later, after not hearing back from them, I stopped in and spoke with service. He told me that the service manager no longer worked for Castle and the owner of Castle said to tell me the issue never happened, even though there was video and pictures plus in writing. WOW! CASTLE IS A CROOKED and Dirty business!! STAY AWAY!!!!

Doug is a knowledgeable bike mechanic and a nice guy. Gives good advice, gets the job done on time…read moreand at a fair price.

I was looking for a shop to take two of my bikes into that I wasn't going to leave feeling like I…read moremade a bad choice. This is that spot that will make you feel like part of the crew from start to finish. They really know how to respect your bike when working on it . The care is outstanding when removing and reinstalling parts on the bikes in the shop . Both bikes run like they did the day I purchase them. I drove 45 minutes one way bc costumer service is key these days to me.

They worked on my truck and my wife's SUV and they are great! And so honest on their quote and…read moreservice. I haven't ever felt taken advantage of there.

Repaired my truck very timely and within quoted estimate. Provided me with details of repair and…read morepossible issues to be watching out for. Highly recommend.

My second review. My trike broke on a cross country trip as I was finishing Natchez Trace Trail…read more That's when I found R&B Cycles. They worked around the clock to put me back on the road and back to Minnesota. When the time came to rebuild the trike kit I couldn't think of a better place to go to than R&B, so I took my trike back to Nashville to have the work done. They did fantastic job. I can't recommend them enough.

Very knowledgeable and helpful staff. Good quality items at fair value. Tuned up my bike and…read moreadjusted my son's bike seat for free.

As a woman and mother it's hard for us to find a place that will work with us. I am putting the…read moreword out so we have a safe honest place to get work done. Thank you gentlemen for all your hard work and respect great job.

What a great bunch of guys. I am from overseas on a road trip there and had some issues. Rang the…read moreguys from the next state agreed an action plan got there the next day they dropped everything to help me out. Ordered parts required for next day and Got my bike fixed up did a minor service on it they even adjusted my brothers HD clutch at no charge and took us and collected form our hotel. Good old fashioned service from a great bunch of guys i would recommend them to anyone. These place don't exist anymore so it was great to find them.