Top tier equipment. Incredibly clean. Well layed out. Staff was friendly and accommodating…read more Personal trainers in house are elite.

My fiancé and I came here to try it out. Our friend recommended it to us because she comes here as…read morewell. The red flags started as soon as we walked in. We saw on their IG that they had a deal going where you can purchase a day pass for $25 and then bring a friend for $10. The person working the front desk said she needed permission from the owner to run this deal. He said no. We were already there so we paid for 2. Decided to warm up with cardio and headed over the cardio area. I got on a treadmill that was open and immediately had a lady get in my face and yell that that was her treadmill and to get off. We did our workout and on our way out the person at the front counter asked if we would like to sign up. We said no, when asked why I mentioned the deal not being honored but hearing it being honored to other people. The. I mentioned the overly aggressive exchange with the lady on the treadmill. The front desk person wanted to know who it was immediately but when I described them I was told that she was the owner's girlfriend so there was nothing she could do about it. If you are someone who doesn't look like a body builder, or body exists outside of what society says a body should be I wouldn't come here. Society demands fat bodies to atone for their bodies, to shrink themselves and change their bodies. But when they do they are treated like they don't belong.

This gym was amazing nice atmosphere janette was super helpful made it easy to get a guest pass…read moresince visiting out of state will recommend this place

I'm honestly surprised by some of the lower ratings because my experience here has been fantastic…read more From the moment I walked in, the staff was incredibly attentive and welcoming. They really go out of their way to make sure you have everything you need and feel comfortable, which isn't always the case at big gyms. The best part for me is how clean the facility is. The machines are spotless, the locker rooms are well-maintained, and you constantly see the team making rounds to keep everything sanitized. It's clear they take pride in the environment. Great atmosphere, plenty of equipment, and a top-tier staff. If you're looking for a clean and friendly place to work out without the typical 'gym-bro' pressure, this is definitely it!

Amazing location, amazing instructors. Such a fun, challenging workout…read more Plenty of parking in the plaza. Lagree is a great workout to try!

I am in love with this place! There's no better workout - I get fit fast as long as I'm consistent!…read moreThe flow is totally my jam and the results are amazing. If you want to look and feel like an athlete, this is the place for you!

She pushed herself harder than usual today--maybe having me behind the camera gave her that extra…read moreedge.

Good for basic recreational gymnastics. Not for team…read more Too small facility with not enough space for athletes or equipment to have quality time training. Revolving door of girls team coaches (unstable team with no future in sport). Lori OD is especially toxic to families and athletes. She is mentally and physically unsafe. Avoid training under her.

The gym is great! Guillermo and Jace are fantastic and friendly, best gym in area, clean and all…read morethe staff members are great!

I was charged double the annual amount that had been represented to me for my membership. After I…read moredisputed the charge, 24 Hour Fitness refunded half and then canceled my membership without telling me. They kept $215.88 while providing me no continuing membership in exchange for that payment. Every time I call, email, or go in to speak with someone, I'm told something different or that they cannot help me. I've been repeatedly passed between the gym and corporate without a clear explanation or resolution. Be very careful when signing up for a membership.

I've been going to LA Fitness recently, and overall I really like it. They just opened a new…read moreswimming pool, which is a great addition and makes the gym feel more premium. I've recently been using the pool and the treadmill since I'm pregnant, and both have been really helpful for staying active. Most of the equipment is new and well-maintained, which makes workouts more enjoyable. My favorite part is the Zumba classes and I love the teacher. I do wish they offered yoga classes specifically for pregnant women that would make the experience even better.

How do you have staff so incompetent that they would shame and embarrass a mom for taking her 6yr…read moreold son with special needs, into the restroom with her? It'd be mind boggling if such a policy exists, especially nowadays, which would limit/prohibit a parent with a special needs child to only use a specific restroom, but even if such a mindless policy exists, at least train your brainless staff to address such incidents with grace and professionalism. Common sense and competency of staff is a direct reflection of management...it GREATLY lacks at this location. Do better

We love their swim classed for kids. The classes are much affordable than other places around us…read more Haven't tried their soccer class but heard many good things. Their kids zone is great too! They even have a "date night" so you sign up your kids for their kids zone , once a month from 5pm to 9pm, and go on a date with your partner :-)

This place ia the best YMCA in the country. Where else can you find a jacuzzi? The staff is so…read morewonderful and kind. This place is an amazing place to work out.

today they had real good music on, not too loud. some oldies and pop :) so cool!!! some days the…read moremusic is way too loud and obnoxious music is being played. WAY TO GO PLANET FITNESS!! LOVE THE MUSIC! JUST THE RIGHT VOLUME TOO!

If you sign up here, pray that you never have to deal with the manager or try to cancel your…read moremembership. To be completely fair, the gym itself is nice and clean, and when I initially signed up, the staff was very welcoming. However, the manager at this Lake Forest location is absolutely horrible, unprofessional, and arrogant. I moved away and needed a closer gym, so I followed their policy and sent both an email and a physical letter to cancel my membership. Instead of processing it, they ignored it. When the renewal period came around, they hit my account with both the monthly fee AND the annual membership fee! Trying to fix this was a nightmare. I called their hotline and was left sitting on hold for an entire hour. Frustrated, I finally drove down to the gym in person. The front desk girl was actually very nice. She successfully canceled the membership and explicitly told me that the manager does have the power to issue the refund, but he was currently on a call. It turns out the manager was standing right outside the gym making a personal call. Even though he looked right at me and clearly saw me waiting, he made me stand there for 15 minutes while he finished his casual chat. When he finally walked back inside, he flat-out refused to give me a single dime back--even though I haven't stepped foot in the gym since the day I submitted my cancellation request. He didn't even have a valid reason; he just acted like "this is how it is, and nothing is going to happen to me." He was incredibly rude and dismissive. When I asked him how I could escalate the issue to higher management, he sneered and literally said, "I am the highest management and no one is above me!" The sheer arrogance and lack of customer service from this guy is unbelievable. He had the full authority to do the right thing and fix their billing mistake, but chose to power-trip instead. Planet Fitness corporate needs to look into who they have running this branch. Stay away from this location if you value your money and your sanity.