Shout out to Ashley for going out of her way to help me resolve an issue. She was on the phone for…read morehours trying help me resolve an issue that other branches refuse to do. Regardless if the outcome, the effort is very much appreciated. Thank you Ashley

This is one of many reasons why I don't have a Bank of America account , it's funny how this still…read morehappens on Friday when we know everyone gets paid on this day

Everyone I dealt with at the Frederick branch was cool, patient, and treated me with respect. No…read moreattitude, no rushing me out the door. They listened and did what they could for me. The bad reviews don't match my experience at all. Don't let the noise scare you off good people work here!!

Seriously six offices for what? If only one representative is available!! Going on two hours…read morewaiting.

Love coming to this bank! Everyone is so friendly and professional…read more I love seeing the same banker Jasmine, she always remembers my name and she remembers past conversations, always ask how my kids are and work. Great customer service over all here. I'm in and out quickly.

As a black man every time I come to this bank I am not treated the same as others. Also they always…read moregive me a hard time cashing my employers checks my employers settlement checks and any check I deposit they put on hold for two weeks or less until it clears. I have been depositing my employers check instead of being able to cash it right then and there.

I have been banking at Provident Bank for three decades. I have always enjoyed prompt courteous…read moreservice. Today, however, was the icing on the cake. I came in for help with computer questions and Katelyn Holscher, the operations manager, took the time to explain my concerns and fix my problems, and go the extra mile with a smile. She made my visit a pleasure instead of the ordeal I was expecting. It is rare these days to have such wonderful customer service. Thank you Katelyn and thank you Provident Bank for caring about your customers.

The bank was clean and well organized. The parking lot was easy to get in and out of. The 60 frwy…read morewas just a short distance. The account manager, Mellaney Rojas friendly and professional and thorough. Opening a new account was easy and quick. I recommend this bank.

After going full time permanent I decided to open an account with Schools First. I am no stranger…read moreto Credit Unions being that I worked for one for 10 years. So I knew service would be top notch. Every time I come in I am greeted by security and the people at the front desk. The tellers are amazing and always so helpful. Shout out to Michelle, she has helped me a few times and she's is always pleasant with a warm friendly smile Service is fast and efficient. I love all the products available to school employees. Summer saver account helped a lot this year for my anniversary trip. So glad that I opened my account..

Apart from this already being my personal bank, it's right across the street from the urgent care I…read morework at so it's super convenient for me when I need to grab change for my clinic. I've been helped a few times by Alejandro and he is super sweet, attentive, and professional! Love the friendliness from all the staff in general! The second you walk in, everyone is all smiles

Thank You for the Services available that Altura CU Canyon Springs Parkway Riverside was able to…read moregive me. Di Anna Burnett always greet you with a Warm Welcome. I had several Important documents that needed Notary with Witnesss signed. The process was clear, well communicated and friendly. The Branch Manager Rhonda Redmon was Amazing also. She gave good advice on services and very helpful with the process, making sure it moved smoothly and correct. This Altura CU is nice, clean and I felt Comfortable A Better Experience in Banking that I didn't know was possible Thank You Di Anna, Rhonda, Allan for your service 5 STARS

DiAnna Burnett helped me open my first checking account at this very branch when I was just sixteen…read moreyears old. Today, 11 years later, she helped me set up another one, with the same amazing customer service and pleasant attitude she has always had! Her helpfulness, knowledge, and attention to detail are qualities that should truly be valued nowadays. I'm grateful to have had such a wonderful experience with her once again.

love altura credit union great service Sal the auto advisor…read morehelped me find the car I wanted fast and efficient and honestly better than dealing with the dealership. Thank you for your help Sal!

It's very easy very well explained . We enjoyed the whole process. We appreciate Sal's helped .read more

The young lady who assisted me was very helpful. I opened my business account online and haven't…read morereceived my debit card, checks or online banking. The teller gave me all my information, starter checks and setup my online banking.

AGAIN,US BANK has disappointed me with their protocol,my bills are stacking up while they continue…read moreto justify their MALFUNCTIONING ATM MACHINE at 25900 Iris Ave Moreno Valley(in Staters)They now want me to do their footwork and go back and get the number of their BROKEN ATM MACHINE!!THE NERVE,they know it's broke!The rep who took my dispute FAILED to put the number in my report which makes the time longer for my MONEY to be deposited into my account!!!!DO NOT USE THAT ATM MACHINE,and think about opening an account at US BANK!!!!!!!!!

From now on whenever I need to go to Bank of America I will use this particular location. The other…read moreone are Frederick is terrible. It's a bunch of people waiting over here. There's only three people alive. Much better choice.

I have been with BOA for over 25 yrs. I try NEVER to go to this one on Perris Blvd. They can have…read more20 people in line and only 2 tellers. Plus the woman bank manager very rude

Betsy & Monique are very Great At Customer Service, They have professional & Patience, i salute…read morethem both today for helping someone that was having a very challenging Day, Thanks Again Ladies.

I would like to thank Navy Federal, and especially their banker Lisa. She helped me and was amazing…read moreand quick, while still explaining everything and then more with me buying my first car in a very long time. Very friendly and helpful.