The eye doctor I saw was very nice, staff is all very nice too…read more They don't take uphp insurance which is unfortunate but still a good experience

Excellent service, knowledgeable and friendly staff, absolutely wonderful selection of frames!…read moreDoctor Ross is the best!

Awesome care and Awesome service!! I have been going hear for at least 8 years and I love itread more

IEC has been my vision healthcare provider for nearly 30 years. I've lived all over the state and…read morethere is no place better than Dr Mitchell and Dr Kesti. Not only are the caring and compassionate, they are knowledgeable and spend as much time with you as you need. I am incredibly thankful for their expertise for our community!!!! Highly recommend!

Fantastic experience! It was easy to make a pair of appointments for me and the Smokin'Hubster. The…read morelocation is easy to find and there's a big parking lot for it and the other shops in the area. Dr. Ron and the staff were very professional, felt that I was well taken care of by everyone. Super friendly and attentive, felt very comfortable in the office. The folks in the waiting area were friendly, too, which I feel speaks highly for the office. We both received good news that we didn't need new glasses (yay!) so we managed to save money, sort of. I'll take it!

Dr Ron was amazing! The entire staff is compassionate, friendly and professional. Thank you to…read moreall.

I have been going to Eye Care of Lakeland for over 15 years and they have ALWAYS taken care of me…read more Dr Kirby Redman has done whatever it took to get me into to see him when I was back from college and didn't have an appointment but needed to get into the clinic asap. Dr Redman would come in weekends or nights past normal working hours and see to it that I was taken care of. I have since switched over to Dr Ben Redman and the same philosophy and practice exists.

These people saved me. My old pair of glasses ended up at the bottom of a lake during a water ski…read moreouting. I was in desperate need of a new pair fast. Eye Care Associates came through with a great looking pair of glasses at a reasonable price, and it was faster than I could have ever hoped. The employees were helpful, knowledgeable, and very nice. I would absolutely return and recommend to anyone.

I have been going to Eye Care of Lakeland for over 15 years and they have ALWAYS taken care of me…read more Dr Kirby Redman has done whatever it took to get me into to see him when I was back from college and didn't have an appointment but needed to get into the clinic asap. Dr Redman would come in weekends or nights past normal working hours and see to it that I was taken care of. I have since switched over to Dr Ben Redman and the same philosophy and practice exists.

Really a great business. I was on vacation and desperately needed to get my eyes checked for a…read moredifferent contact prescription because I was getting serious headaches. While many places would write off a person who is just out on vacation and not a regular customer, they were so helpful and really went out of their way to accommodate me, all without charging obscene prices. Everyone in the office is truly professional, from the front desk to the physicians. Dr. Ben Redman is great, very helpful and truly cares about spending time with the patients. I even finally learned about another issue with my eyes that I needed to address. Since I know a lot of people who spend time in the area, I am so glad that we finally have an eye place to go to and also recommend to others. Thank you!

The best! Fast, courteous professional service with a smile. I had an emergency with my reading…read moreglasses, stepped on them, and the staff at Downtown Eye Care came to the rescue.

Kelly the office manager was extremely rude to me ive had multiple instances where the staff tells…read moreme that they are trying to help then do exactly the opposite. And treat me like garbage. The first time I had never been there before I had no idea where the location was coming from gladstone not a local here as I was a new patient I ended up being 10 mins late on my first exam trying to explain that I could not find the place even with GPS as the building has a few other business in it. The staff got very upset with me even with me calling ahead of time to try and find the place They acted as if it was a huge hassle to them The second instance I had made an appointment with them no problems with that but I then called to tryed to reschedule for later that day as I was a work and could not leave early I exalplaned to them that my work place was in Carney mi over an hour and a half drive hoping they could be understanding since I was willing to take that long drive agian they got upset when I asked if there was even a 10 min slot I could sneak into right before close they denied then told me that the next appointment would be in September months and months out. I then beg them to get me in so I could get my exam done now they then got angry with me said it was just not going to happen. Completely unwilling to work with me I understand its a business but the rudeness just continued. I ended up having no choice but to make the September appointment. And the 3rd and final problem i ran into. I bought two pairs of glasses at the business one was state aid the other was paid for in cash fully meaning one pair was free and I bought a back up pair just in case which cost $500. 2 years ago . Obviously there was no warranty anymore . 2 years down the road my state aid glasses are completely fine i love em..then the ones that cost $500 have a film that has been completely destroyed making the lenses unable to see out of at all. So I then today i called them asked if there was anything that could be done they were once agian rude they said I should have called sooner even after being told there's no damage on the frame nothing is broken its just the protective film Honestly, I hardly ever wore these glasses. The film just wore off over time. They now tell me I have to buy a new glass. I find it completely absurd that they could not switch my lenses or have protective coding removed I .I was not asking for new glasses i was not asking for anything that could not be done at the very least they werent even willing to look at them and see what they could do. Yes two years is a long time i should have called earlier , but to be treated like garbage for all three of these instances and then they sit there and tell me that they're trying to help me is absurd and foul!!! I'm sure they will comment and say how innocent they are and that all 3 instances were my fault But honestly , they were mean to me to the point to where I have made this humongous review. The Tone in their voice the lack of caring the lack of understanding and the overall Way the staff treated me. DO NOT GO TO THIS PLACE FOR GLASSES!!!