My previous two visits to lowcountry urgent Care were great. In and out quickly, no hiccups and…read moreregistration. But sadly today that was not the case. The waiting room has a TV with a queue to let you know your place in line. I arrive 10 minutes early per their instructions, and was number two in the queue with about 15 minutes to wait. That's slowly degraded to me being number four in the queue with an hour to wait! How did three people get ahead of me when I was there on time?

The service was satisfactory but getting the refund I was promised has proved a nightmare. I've…read morecalled this office and the corporate billing department seven times. Each time I was promised that I would either be paid promptly or that I would receive a call back from a supervisor but those proved to be lies. I would never trust this business again.

I cannot say enough about wonderful visiting angels. I seen…read morein Bluffton for a month with my 95 year old mother. I contacted visiting angels for an aide 3 mornings. Sylvia answered the phone, made me feel completely comfortable and assured, that visiting angels would be able to meet my needs. And they definitely did. Sylvia came to assess our needs and was there for the aides' first day. Not only did my mother get caring attention from the aides, they were there on time, and absolutely reliable. In addition, visiting angels also worked with her long term care insurance and submitted claims directly! I heartily recommend them.

Visiting Angels has been essential in helping my elderly mom manage her transportation, shopping,…read moreand other needs since my dad passed away. They have also been very thoughtful about pairing the right caregiver with my mom given her individual circumstances. Definitely check out Visiting Angels if you're looking for this kind of resource to help your loved one.

Dr. Susan Quinty - Magnolia Collective Health We couldn't…read moreask for a better doctor than Dr. Susan Quinty. She truly cares and takes the time to understand both me and my teenage daughter -- not just our symptoms, but our overall health and goals. She's knowledgeable, compassionate, and creates a warm, trusting environment. Her team is cheerful, accommodating, and always does their best to fit you into the schedule. The entire office is welcoming and supportive, and we're so grateful to have found them! -- Christy

Dr. Quinty took all the time we needed to feel cared for, listened to and supported as she curated…read morea comprehensive plan for my aging dad and me, as his caretaker. I'm thankful that she is his Primary Care Physician and I look forward to having her as my own doctor!

This is a locally owned company here in savannah. Over 20 years of excellent customer service and…read moreexcellent staff. My father in law is getting excellent care and is continuing to get stronger every day. 24 hour nurse line to call with any questions, therapy staff is the best I have seen, they don't stay for ten minutes and leave like other companies. I highly recommend this company

They taking care of me when needed, I'm getting older but trying to handle myself much as I can.read more

We have been very happy with the care and compassion Brightstar has for our aunt and feel relieved…read morethat we made this decision.

susan and her "team" provided top notch care for my bedridden wife for over three years! the…read morecaregivers provided all of the expected functions of a caregiver, while also offering a personal relationship! thanx!

Despite multiple attempts to resolve these issues directly, I have received no response…read more Prior to admission, we engaged with the intake department for over a month, during which we received inconsistent and, in some instances, inaccurate information regarding program policies and permitted items. This lack of transparency raises serious concerns about the facility's intake procedures and ethical practices. My daughter's experience at Britelife Recovery was deeply troubling. She was initially placed in a "detox" home and subsequently transferred to a "rehab" home within a day and a half. During her stay, she reported the following incidents: * Service Dog Interference: Staff and residents compelled her to allow others to handle her service dog hourly, despite her objections. This occurred against established policies, as confirmed by a staff member. * Breach of Confidentiality and Unprofessional Conduct: A staff member publicly discussed my daughter's private interactions with another resident during a group session, exacerbating conflict and causing her significant distress. * Confiscation of Personal Items: A permitted non-Wi-Fi music player was confiscated. * Medication Mishandling: Vitamins purchased for her service dog were not delivered, despite timely arrival. * Neglect of Basic Needs: My daughter reported not receiving two meals. * Safety Concerns and Abusive Environment: On March 19, 2025, at approximately 9:00 PM, my daughter contacted me in a state of extreme distress. She reported that another resident verbally abused her, threatened physical violence, and falsely accused her of animal abuse. Staff members dismissed her concerns and denied her access to a phone for over an hour, even after the director was contacted. She was then surrounded by residents that were verbally abusive, and she feared for her safety. Staff threatened her with trespassing charges when she waited outside for her Uber. * Lack of transparency: I have requested to view any video footage of the incidents that occurred and also requested the credentials of the workers that were providing services to my daughter, and have not received any response. Financial discrepancies and administrative failures have also occurred: * I paid $900.00 in advance and have not received documentation detailing the charges. This payment was intended for a 30-day stay, not a seven-day stay with missed meals. * I incurred $120.00 in additional medication costs due to the facility's use of a small, expensive pharmacy. Which we never received these medications. * I had to personally tell them that doctor's notes needed to be submitted to the insurance company for coverage approval, a task that should have been handled by Britelife Recovery. * $25.00 worth of service dog vitamins. * Several personal items were not returned to my daughter upon her departure. I have made repeated attempts to contact the Director via phone and the CEO via email, all without a response. This lack of communication is unacceptable.

They do not properly give the care needed for an individual with dual diagnosis. When an individual…read moregoes in with crack addiction and bi polar there are going to be manic states brought on when detoxing and not getting the proper medication. they do not know how to deal with detoxing an individual.They gave medication that brought on a manic episode instead of giving the proper medication and then discarded the individual because of verbal comments but yet allowed another patient flick his finger on the ear of the individual that was in a manic state. I recommend that no one ever go to this place they do not help people that need the help.