I cannot say enough about wonderful visiting angels. I seen…read morein Bluffton for a month with my 95 year old mother. I contacted visiting angels for an aide 3 mornings. Sylvia answered the phone, made me feel completely comfortable and assured, that visiting angels would be able to meet my needs. And they definitely did. Sylvia came to assess our needs and was there for the aides' first day. Not only did my mother get caring attention from the aides, they were there on time, and absolutely reliable. In addition, visiting angels also worked with her long term care insurance and submitted claims directly! I heartily recommend them.

Visiting Angels has been essential in helping my elderly mom manage her transportation, shopping,…read moreand other needs since my dad passed away. They have also been very thoughtful about pairing the right caregiver with my mom given her individual circumstances. Definitely check out Visiting Angels if you're looking for this kind of resource to help your loved one.

Very unprofessional firm. I called on a Sunday for help with my disabled husband and after…read morespeaking with a professional was assured that I would receive a call on Monday to schedule an assessment visit. No one called me back and it is now Wednesday. How insensitive can you be? Apparently I don't mean anything to them and my critical needs can wait or be ignored. I strongly recommend that anyone look elsewhere for care for your loved one.

I love working for Right at Home. This agency is always rewarding caregivers for a job well done…read more They offer plenty of trainings and try to match caregivers with clients based on skills, location and things that we may have in common.

This home care service is absolutely outstanding. My mom was Ill with end stage cancer last fall…read moreand we contacted Griswold in Bluffton. They were immediately attentive and caring. We had home care that same evening for her and my mother was very comfortable not only with the level of care, but the warm personality of the nurse. It gave me great peace of mind to know I could go to bed and my mom was in good hands. We had several other nurses over the couple of weeks my mom has left. Jennifer and Destiny were both absolutely wonderful. There was another one but I forget her name. They are all warm caring and very skilled. And sweet. And they stay on top of things with a cautious eye. I would highly recommend this service to anyone who needs home care. I miss them... lovely people.

We all feel pretty vulnerable when we need someone to take care of our family. Who can we trust? My…read moreown view is that organizations are always a reflection of their leadership. I found Mike Falvo, the owner of Griswold, to be smart, compassionate and attentive. I couldn't ask for more. I endorse wholeheartedly.

I have been a Registered Nurse for 35 years and a licensed CCM (Certified Case Manager) for 15…read moreyears. I'd like to share my experience with Intrepid Hospice hoping to give some insight to others who need to hire a Hospice company. This company did not provide the support or compassion that is expected. The Medical Director Dr. Meehan never saw my mother, not even once, in the 6 months that he was in charge of her care, and never learned about her individual medical history. I was never able to speak with him about questions/concerns with her care, but instead had to go through a Nurse Practitioner and was told they report back to him and are his eyes and ears. Yet Medicare is paying him for the medical care he is supposed to provide. I did insist on talking with him prior to signing him to be her PCP MMD, and he was in a hurry and seemed to put my mother in a box consistent to what he knows about elderly patients. The RN Renee, who was assigned to my mother was inexperienced and a poor communicator. Several times when discussing next steps in my mother's care, she informed me that people should take care of their family in their own home. Renee knew that I worked full time and aging myself, and therefore unable to do this. A health care worker should never tell others what they should do nor shame them into feeling bad when their family member is dying. I had to constantly ask Renee for updates and specifics instead of her letting me know. The RN did very little for my mom, and it was the aide who gave personal care to my mother, which was our only bright spot. Glenda the aid was a big help in keeping my mother clean and comfortable as she could be and gave her some dignity back. The Social Worker was Jodi and she offered zero to the team care. Even in my experience of case management, I did need some support on financial info, insight into Medicaid in SC and placement availabilities in the area if my mother ended up needing to move from her assisted living into a Nursing Home. I set up a phone meeting with Jodi since this should be her expertise and she could do nothing but try to give me the website for Medicaid which she did not know and had to google, which I could have done myself. Joey the team chaplain was so so. He visited my mother a few times and located a Priest to do sacrament in late stages for my mother. Joey did not come to see her in the last days or offer to visit us. He also turned down our request to give a short sermon at her brief local service before transporting to her home state to be buried with her husband. Intrepid did switch us to a different nurse, Hayley in the last 2 weeks of care prior to my mother passing away. Hayley did have a couple years experience in hospice and they did bump up my mothers care from 2 days per week to 5 days per week. When my mother passed, no one from Intrepid ever reached out by phone or email. They did send a standard and basic card several weeks later. Our family felt no support from this Hospice company, and I highly recommend going with a different company. In our area there is no reliable Inpatient Hospice except for Carolines Cottages, and they are very, very limited in what they can do and have only 6 cottages aiming to keep a patient less than 1 week. If you are looking for knowledge, compassion and supportive Hospice care, Intrepid is not your company.

Home Aide has been a saving grace to me and my family!! Words cannot begin to express my…read moreappreciation or debt of gratitude. Good caregiving and professional service you can trust is hard to come by, as we have used many other home care service agencies in the past. While other companies made us feel like an inconvenience when we needed certain things (like switching caregivers or making last minute plans)- not Home Aide. The difference is shown by the ownership, true passion for what they do. Not only did they NEVER make us feel like an inconvenience, every Home Aide employee we came in contact with wanted to know how they could make our lives easier. A true blessing. THANK YOU HOME AIDE!

From the owner: Adult Care Programming, Private Duty Care Services, Physical Therapy, Elderly Companion Care,…read moreTransportation, Respite Care, Medication Reminders, Light Housekeeping, Errand Services, Personal Grooming Needs and Care. Specialized Dementia Training.

7-21-24 Came here…read moreafter our car accident as the EMT's felt we could take ourselves here rather than go in the ambulance. They referred us to this location. I hadn't gotten out of the car since it occurred and it was difficult. Thankfully not a long walk from the car to the door. As I was in a lot of pain and had a killer headache. They were not busy and after checking in my husband and I both waited for the doctor. We both had Cat scans. After we were released I thought it was odd we didn't even get an aspirin. Truthfully you are in and out like a piece a meat not a person. Next stop our own doctor. The quality of the care well it was clean and quick. What more can you expect. This isn't your Mother telling you that you will be ok. The moral of the story they give immediate assistance nothing more. At least the wait was minimal compared to where we moved from thus this four star review.

A review of Benton House Assisted Living- by a family member and RN of 35 years- earned a rating…read more2.5/5 stars from our family Worth mentioning firstly, are some Superstar care givers- Jackie the RN, aides- Josie, Linda, Joann, Keena, Tina, and maintenance/helper Eli Residents can't come out of room in nice robe or lounge clothes, need to be out at dining room early for breakfast fully dressed Charged $5 extra per meal every day to be brought to their room, even if they were having health issues or on hospice care Food was good until chef of first 5 yrs of opening left, then food was not great Served only in Styrofoam containers if served in room Lacked orientation for resident and families to building and life in assisted living No help or caring for family to learn how to support loved ones new to assisted living Call light response time was terrible even the call light in the bathroom, where residents would need immediate assistance if there were a fall or issue Meds were not consistent with doctor's orders, and some given at wrong times. Med tech for the most part had minimal training on meds If the resident is not an easy and quiet person the admin will look for issues to have them leave. Admin prefers to run a 'cruise ship' type environment which is not realistic to an elderly person who needs to leave their home and independent living due to needing assistance Constantly short staffed due to the corporate cutting numbers of workers on duty for financial gain, leaving the building severely under staffed and not equipped to handle situations that arise in this environment At night when the front door is locked, the door bell is used, and the response time was very long and most times would need to call the main phone number to ask assistance Weekend staffing was terrible and the front public restroom on weekend was very dirty and messy Many times, some of the not-so-great staff were seen sitting around and heard talking about inappropriate subjects and very unprofessional instead of helping residents and families Mail, newspapers and flower delivery was frequently delivered to wrong resident or not at all. When mail was delivered it was put on kitchen counter or on a table where it could be lost or misplaced by the residents. I waited on a check to be delivered made many calls to the company it was coming from to find out where it was, and ended up finding the check dated 6 weeks prior, behind my family's bedside table. I had even asked admin to help look out for the check. Specific to corporate admin and local director- Facility is operated for financial gain only- no caring or concern as a healthcare facility. Our family member was within a couple of months of dying and on hospice care. The facility admin stated that if she went to inpatient hospice for a short bit, they would need to re-assess her and likely would not accept her back. Also, we as family of resident were served with a letter requesting her to 'move out' since it is against DEHEC (SC state health department) rules to have a person in assisted living if they cannot use the call light. Admin/Director blamed DEHEC saying the Benton House would be in 'violation' if they kept her. We worked with the SC Ombudsman who was helpful and informed us the Benton House could fill out a waiver for DEHEC giving them the option to have our family member be able to stay in their apartment/home where they had lived for 3 1/2 and be able to pass away at home. After stalling and telling us they were meeting about if they would do this or not, they decided they would not sign the waiver. Instead of spending as much quality time as we could with our family member and conserving money for her care, we were forced to look at nursing homes that we knew she wouldn't live long enough to get to, and talked to attorneys for answers. To make matters worse, 4 days before our family member passed, we were told by email that our family member was now 'allowed' to stay. The admin and corporate tried to save face at this time, offering visiting family members lunch, drinks, etc., and offering their prayers. Way too little, way too late.