Love the medical staff but after 10 years with Dr Wartman I'm leaving. The back office staff are…read morehorrid. Last year they started a practice of canceling your appointment if they don't have the referral in hand a few days before. My PCP sent referrals and NE Derm kept misfiling them. It took 6 months and many many phone calls before they figured out their mistake. This year they called me the week before to say that they didn't have the referral from the PCP but I could keep my appointment if I paid $159.... Un.be.lievable. They assured me I'd get the $ back once insurance comes through. A security deposit on a medical appointment?! The Springfield office in particular is particularly bad. Every person I dealt with in the registration area was outright rude or unhelpful. But the checkout staff are the friendliest people you'll meet. The practice has just become a factory. It's more important to them to simplify the paperwork than to get patients in for care. But once you're in, they'll be lovely. Until the next appointment...

Amanda is awesome whenever I go for my annual exam. She is through, kind and professional. She and…read moreall the other staff are quick to help with any need that you have concerning dermatology. I highly recommend this place. Nice people.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

I have been going to lab corp for a while now and the girls are so nice and there was hardly a wait…read moreand the phlebotomist got my vein right off the bat...didn't even feel it. Some people though, have small veins and it can happen where they can have a difficult time. Believe me, it is difficult on the phlebotomist when she cannot get the vein.....it is not her fault. My veins in my left arm are very easy to get so I tell them before hand and they do well. Diana A.

South Hadley Lab Corp phlebotomists were horrible. One struggled to find a vein so I asked that…read moresomeone else step in. She was worse. She pressed the needle down hard with her hand the whole time she was drawing blood. Very painful and left a huge bruise.