Walgreens in this area generally sucks, but this one is on a whole different level…read more They always seem to have staffing issues, the people are almost different each time I go. And they don't seem to care about the job they are doing. I have lost count how many times I've had to wait for someone to check me out. Today I said enough is enough, left the stuff on the counter. I am never coming back to this store.

My experience with this walgreens has been not been great. The most recent event is the largest…read moremishap ever. Nobody at this Walgreens pharmacy has their "can do " hat on. We have been without medications for almost a month because while my doctor office faxes them... and they fax the doctors office... nobody at this pharmacy followed corporate policy to contact the doctors office after 2 failed attempts to fill a medication. We as patients have NO transparency to this process and are dependent on our customer facing health care advocates to help. This walgreens has no interest in doing that. This walgreens contacted my doctor only after I informed them that I had filed a complaint with corporate Walgreens as well as the FL board of pharmacy. It's amazing how someone found their CAN DO hat this morning. They claim my doctor had an issue but admit it was "their failure" to notice it and they will "have a QA meeting". They say failure instead of mistake. The store manger also stated that my retelling of an experience was inconsistent with their employees' recollection. They get a point for standing up for their employees, but I will continue to pursue this through formal complaints. Oh, and yes I won't be using this pharmacy anymore. I know in the grand scheme of things I don't matter, but when a pharmacy makes a mistake that could affect our health, it is important to be public about it.

Today I was at the pharmacy area working some prescriptions for my wife and have the pleasure to…read moremeet this nice person that help us with everything. Thank You Nhan! You make our day, blessings for you! From Roque Fam.

We're snowbirds. This is our winter pharmacy of choice since 2016. The pharmacy department has…read morehelped me solve several moving related issues related for our Rx rentals and update. I'm especially impressed by Ralph, the pharmacist who has taken extra care to contact my medical doctors when I was confused...

You know I come into the store because it's close right next to the terminal and it's convenient…read morefor me to get like a little drink on my way to work and everything most of the associates there are nice there's a few people that speak to me but they wasn't here today one of them was we spoken in the past or said hi to each other every now and then but she seem like she was mad at me but almost any other day it's like anytime I come in there they don't greet you at the door you got the old Hispanic dude that seems like he's grumpy you got one of the short Hispanic girls who's always has a nasty attitude then they look at you and like you're a problem they won't help you at the self checkout they sit there and laugh at you with the other customers and nine times out of 10 the associate will literally stand right behind you watching you like they have to use that self checkout when there's another one right there and there's another register right there but that's cool that's cool let's pick on the guy that normally comes in there almost everyday on his way to work and I love coming in the store like I said when I see those starting associates that I normally like you try to talk to or something I actually get happy but today they were just mad at me so that's cool it's click on the.

I have contacted and used the pharmacy several times with no problems whatsoever. They have bent…read moreover backwards to refill my wife's prescriptions in a very short timeframe. I could not be happier with our experiences there. Now there's this pharmacy in Haines City that was chronically out of the meds we need... but that's a different story. This one has never been out and has been the best for us. Be prepared to be greeted when you walk into the store. The guy at the counter is invariably friendly and offers to help you find something. And, if you take him up on his offer, does so cheerfully.

Worst pharmacy experience I've EVER had. Do NOT go to this pharmacy. I don't know how bad the other…read morelocations in Winter Haven are but I know for a fact this one is horrible. The people working in this pharmacy are incompetent and if you don't want to use your insurance they'll give you the run around. I REPEATEDLY told them I would just pay for it out of pocket and they would tell me they couldn't fill it and were trying to call my doctor for an alternative. Turns out they get dinged if you don't use insurance. This place is so unethical. I'm so disgusted with them. I called Publix who was able to get it transferred over and filled it for me NO PROBLEM.

The pharmacy never has your prescriptions ready when promised. We have been a customer here for…read moremany years, but something has changed and we are not happy campers. It is the most convenient to us but we are looking for a new place for our pharmacy. The reason for my low rating is the pharmacy.

I visit several family members here about four times a year and the store is my place for buying…read morestaples, gifts, office supplies, groceries, toiletries, and just about everything. Staff are always readily available to help you find what you are looking for. If you visit the store late night (9:30-11:00) you will witness the night crew fastidiously and efficiently restocking the inventory. It's a great time to shop while fewer customers are present and you can find what you need before it disappears the next day. Yesterday while in the store late afternoon, I experienced a sudden-onset episode of a chronic illness and wanted to thank their amazing employee named Claudia who came to my rescue. She was of tremendous help: so very professional and understanding, and I can't thank her enough. I will never forget her kindness!

Attention Walmart Shoppers who might use the delivery service. On Sunday August 2nd, I ordered…read moregroceries and I made a number of discoveries. 1. You can't always count on your order being delivered. 2. The delivery service is an independent contractor that is not part of Walmart. 3. If you call your friendly store because the tracker says the order was undeliverable, they let you know that they take no responsibility and you can't get a refund. 4. Your friendly local Walmart store, after much prodding will give you a National Call in Center number; and, you'll have to tell the entire story all over again. To be told again that you Will not be able to get a refund. After very serious dialogue they finally tell you that you must cancel your order to get a refund. 5. After nearly a five hour harangue, you are unable to resend the original order because the delivery order horizon is passed. So, my fellow Walmart shoppers, the customer service merry go round won't get you any satisfaction. I have documentation that I communicated with the shopper/driver and was informed that he was on its way and was within three minutes. Then suddenly the tracking system indicated that my order was undelivered and returned to the store within a three minute time horizon. It's all a ruse and if you feel it's a convenience, and it certainly has been for me and my family. I must tell you that Walmart takes no responsibility and truly does nothing by way of real customer service or satisfaction.