This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

Thank you, Natalie and Chuck, for your kindness and support during the challenging times last year…read more Your management is outstanding--always easy to reach and highly responsive, with excellent communication. We feel fortunate to have found this place. The apartment is spacious, in a great location, and close to restaurants, supermarkets and shops.

Noise from the upstairs neighbors continues to be a major burden…read more I have called the non-emergency police number to file a noise complaint, and it is okay for a day or two, then back to their torturous noise. Loud footsteps and conversations past 12am, even 1am. Coldwell Commerical is just as complicit as the neighbors with the noise ordinance violation. I would also strongly recommend that any prospective clients look at the state license board, and you WILL confirm their license has LAPSED on more than one occasion. Truth and facts, should help you NOT to conduct business this lousy organization.

The office staff and management are amazing. They have gone above and beyond on more than one…read moreoccasion. Just when I thought that customer service was dead, I was gladly proven wrong.

I have been a tenant here for many years and couldn't be more satisfied. The owner is generous and…read moreattentive to my needs. He's always been very kind to give me the opportunity to move up to a larger office when I could afford to do so. The team he's assembled to manage the front desk is top notch. They answer the phones with kindness and professionalism and always treat me really well. I truly couldn't be happier here and intend to stay for many more years.

My wife and I partnered with Zen Coast Homes to purchase our first home, and we couldn't be more…read moregrateful for the experience. From the start, Samantha carefully considered all of our requirements and guided us through what could have been an overwhelming process. As first-time homebuyers, we especially appreciated: * Samantha's flexibility with our schedules and willingness to work around our availability * How upfront and honest she was during home tours -- pointing out both the positives and the things we needed to watch out for, which made us feel like there were no surprises along the way * The way she empowered us with knowledge throughout the process, helping us feel confident in our decisions * The team's strong connections in the local real estate network, which gave us an edge in navigating the Peninsula market * The guidance on expected price points for each home, which helped us set realistic expectations and make competitive offers * How personable and approachable Samantha and Jennie were -- they made the entire journey feel less transactional and more like working with trusted friends When we entered escrow, the process went far smoother than we anticipated, thanks to Samantha, Jennie, and the entire Zen Coast team. Their guidance made what could have been a stressful milestone feel surprisingly seamless. We would highly recommend Zen Coast Homes to anyone considering a home purchase. If we ever decide to buy or sell in the future, we wouldn't hesitate to partner with them again.

Jennie and her team were wonderful partners when it came to selling my first apartment. From the…read morefirst call, they had all numbers and comps ready with a detailed spreadsheet, and were highly responsive throughout the process. We were navigating a down market, and her recommendations helped me act on the best strategy. Rebecca delivered timely updates after every open house, an impressive IG reel for marketing, all leading to a swift escrow process. Thank you Jennie & team!

Ali Gilmartin Davis was our realtor partner for our most recent house search in the San Mateo…read moreCounty region, which is one of the most competitive buyer markets in CA. In short, we had an exceptional experience from start to finish, and here are just some of the highlights. DM me with any follow up questions. -strategized our lease out/contract for vacating East Bay residence which now serves as an investment property. She made the contractual process seamless. -invested a day to show us neighborhoods of potential interest to help us narrow down geo pocket shortlist to hone in on. -rolled up sleeves to get us contractor estimates during disclosure review/offer stage on several homes. This allowed us to feel comfortable in our all in costs to purchase/renovate/upgrade. -well connected with seller agents, which can be notably advantageous in multi-offer scenarios. -at 11th hour of close of escrow, we hit an unexpected bump in road that Ali was able to swiftly resolve behind the scenes while we were in the hospital for child delivery. -highly consultative and patient in the process, which for us was approx 6-8 months with so many moving pieces in our life (ie-pregnant, moving to temp home, etc) We had the pleasure of meeting a few others from the Gilmartin Group-- highly impressed with their firm and more importantly the individuals.

I hired Maureen Gilman Gilman Based on positive reviews. But I terminated the listing contract due…read moreto her conflict of interest. She brought her brother to do the carpeting job without my prior approval. Not only that she recruited my contractor to get a carpet quote for her brother who never showed simple of carpets or talked to me in regards the carpet job. And also once I told her my house was under a trust, she brought me to her husband who is a lawyer. After we arrived at his office he even read my trust. Immediately told me that I needed to redo my trust because it was too old. No matter how old the trust is, it's valid as long as the owner didn't do any changes. Maureen may think that I'm a quite older Chinese single woman and she could control me in anyway she wanted. But she didn't know that I used be a realtor and retired for A long time. I fired her

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Fred not only helped us with every question we had and every step of the process but went above and…read morebeyond any request we had. I live in Southern California and was unable to attend to the property for odds and ends but whenever we needed, Fred was there to help us. Highly recommend

I used Fred for my Property Manager for my house in the Bay Area for the past 6 years and he has…read morebeen wonderful to deal with. He handles things quickly and professionally. I just sold my house since I have moved out of the Bay Area and he handled the sale of my house. He handled everything and was so helpful in walking me through step by step and everything went so smoothly. I would highly recommend him to handle any of your rental properties , and I also recommend him to handle the sale of you house. He was a pleasure to work with.

If you're looking to purchase a warranty for your home, these guys are DEFINITELY NOT who you want…read moreto go with. If your buying a home, sellers will typically provide you with one, insist that it NOT Old Republic. I know this because they were included in the purchase of our home. This is the first time I had to call for their services, and she considered our situation as "TOP PRIORITY ". ( no water to entire house to prevent continuous leak at valve under sink). She emailed me info for tech services coming out, I called for an eta, they don't work Sunday's!! I call back for another company and I remind the operator to confirm availability and she says, " I can't confirm, but our contact clearly states we will have services to you within 24 hrs of you call". Are you kidding me!??!! TOP PRIORITY. By the way, you still pay $75 for service call ( they pay the rest). Don't go without a home warranty, just NOT OLD REPUBLIC. They didn't deserve the 1 star but I couldn't post otherwise !!

I'm a real estate professional and have been in this field for 14 years. Dealing with Cirina has…read morebeen a nightmare. We are supposed to close escrow tomorrow and I have been leaving her messages all week and have yet to have her return a single phone call. Today she was supposed to call the sellers to arrange a time for them to sign the closing paperwork. It's 4 PM and she has not called them. I would send her emails letting her know that the sellers would be out of town and she would not reply or followup. She needed to contact the trustee and get an affidavit from her. I sent her the trustee's email address on Monday. I called Cirina this morning and asked her if she got everything she needed, to which she replied that she needed the trustee's phone number. It's Thursday, so she sat on this for three days and wouldn't have asked me unless I followed up with her. We're supposed to close tomorrow. I asked her if she got the wiring information from the exchange company- she told me the exchange company hadn't contacted her with that info. I contacted the exchange company and they had given her that info at the beginning of escrow. Worst escrow experience I have had in my career. There's still a chance for escrow to close tomorrow, but my seller will need to bend over backwards to accommodate Cirina's schedule.

Marci has been working with our startup for 7 months. She showed us tons of spaces all up and down…read morethe Peninsula and the South Bay. She was reliable, very pleasant to work with, and understanding of our company's wants & needs. I highly recommend Marci's real estate services!

We worked with Marci to find a location for our office, and she is fantastic to work with! Marci is…read morevery professional and has a patient attitude. The leasing process was seamless! Highly recommend!