They don't return phone calls. I have called several times, and each time with the promise of a…read morecall back! Apparently, all the managers have been in meetings for two days, so no one can come look at my potential termite problem. We've been with them for 4 or 5 years.

James Gary has been servicing all our Airbnbs plus our homes for years and is ALWAYS on time,…read moreprofessional and friendly. He has become a friend to me and my family and when I think of J&J I think of James! He is super attentive to any needs or questions we have no matter what day of the week or time of the day. He's flexible in scheduling and is all around an asset to the company.

I have used Dave's Pest Control for almost 10 years. They show up on time and always call to let me…read moreknow when they are arriving. The work is excellent and the communication is above and beyond. Scotty handled my property, but since I moved, I have another service tech. Always accommodating and helpful. I have never had problems with any insects. They kill all the red ant piles near my house! Love them!

Brett Landry is an Excellent Service Tech!!! He goes out of his way to ensure our needs are met…read more We have been with Dave's Pest Control since 1995. Our first tech was Mr. Wayne. We were disappointed when he retired but very grateful when Brett came along as he provides First Class Service. I have recommended Brett to my son and place of business. Both my son and place of business utilize Dave's Pest Control and are very satisfied with Brett. I would recommend Bret with Dave's Pest Control to anyone who is looking for pest control services. Bret is always friendly, dependable, and provides excellent services. Celeste Pollitt

I absolutely love what is happening here!!!! Marcus has such a great nursery and is usually to help!read more

A great garden center in Lafayette! Stopped for a bale of pine straw on our way home to Dallas. His…read moreplants are healthy and reasonably priced. Carries herbs, vegetables, and flowers. Good variety! Will definitely stop by again when traveling to New Orleans!

I would not recommend this outfit to anyone. I purchased a termite treatment. It was very…read moreexpensive, but included what I thought would be extensive pest control plan. After one year, the plan expired. Since I still had issues with pests that were supposed to be covered I chose not to renew. When I chose not to renew the plan, they sent someone out to dig up the termite treatment stations that I purchased a year ago. Besides the fact that this was never discussed when I purchased the plan that they would be digging up the traps, they left over 20 holes in my yard, which are nowa hazard. Phone calls to the business and emails were useless and a waste of time. I will never do business with them again. I had to leave one star in order to rate them. Based on the service that I received, I would have left zero stars.

Inspector was rude, did not inspect the whole house, only inspected where I told him where the…read moreproblem is. When you call to ask for someone to call you back, no follow up. Do not use this company

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

Have used this company for near 20 years. I trust them completely. They have never once let me…read moredown and are always available and extremely knowledgeable. They have the same employees since i met them. Never plan to change and will recommend them without hesitation!

Poor customer service all around. They do not stand behind their work and is very rude and…read moredefensive. When I told the manager, Dale I called for several weeks in a row with no return calls he said I didn't because he went through the phone records. How do you know the number I'm always calling from? When I spoke with him and told him about the rudeness of the lady answering the phone, he said it was his wife. No good will come from using this company. Stay away.

There is no substitute for an owner-led small business…read more After Orkin failed miserably to identify the source of a pesky biting pest, and washed their hands clean of the job (while keeping their $100+ inspection fee - see my Orkin Yelp review for details) my wife and I decided to call LaJaunie's pest control. Thank God. Within the first 5 minutes of site visit their inspector pointed out that the insect we were dealing with was the poultry mite from European starling birds nesting in our walls. These lovely creatures had drilled holes above our porch columns and shacked up with us. That would have been fine, I guess, except for the fact that THEY WERE INFESTED WITH POULTRY MITES. For the love of all things holy. It was quite the marathon - head to toe (literally the instructions were to sleep with this cream on from neck to bottom of your soles) lice treatment. Twice! And twice because until LaJaunie came - we had NO IDEA where these poppy seed - sized buggers were originating from. Enter LaJaunie's... 1) Insect (excuse me, arachnid) identified. 2) treatment applied. I had one issue that needed sorting and the owner personally called me and made sure his best team visited my home. 3) follow up from the best of the best wildlife squad JOBIE and SHANE. They shut the poultry mite operation down. Permanently. Then they offered to help me unload my vehicle of groceries and help set up my 8 year old daughters birthday party. What? That exists? Maybe I'm biased because I live in New Orleans and these professionals are based in Thibodaux. Thank you small town USA. LaJaunie's - exceptional

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.