So far so good. After noticing a bad termite infestation in my daughter's room after 5pm in the afternoon, I contacted J&J Exterminating through email. The office called me the next morning promptly at 8am to send a technician out. The technician, Russell Meissner, that came out was very thorough and answered all my questions and concerns. I was actually scheduled for a 3-5pm appointment, and he ended up coming our way ahead of that time. He took his time looking at everything, he even found spots that I was unaware of, and explaining how their termite baiting system works and what they could do to protect my house. I was very impressed with his knowledge and professionalism and decided that my home was worth their top notch protection system. 2 service managers came out the same day to place their bait traps on my walls. And the technician is coming out tomorrow to put the system around the perimeter of my house. He also explained their insulation product that they sell, and we will probably going with that in the near future read more

To the owners of J&J: Do NOT lose Corey!! Corey recently addressed a problem at my home. He was so very friendly and informative. He made sure we completely understood EVERYTHING. Then my mom told me that she had found a problem at her home. I told her without hesitation to call J&J and ask for Corey. I met him at my mom's house today. My mom is elderly. He took his time with her and explained everything from the actual problem to how it would be addressed. Not once did he appear to be in a hurry nor did he rush her. I was very appreciative of the way he treated her. I am in the process of buying a new home & will absolutely call for Corey when we move in. As far as I am concerned, Corey did not merely read the book on what PREMIER Customer Service looks like--he wrote it. read more

have not used this business as of yet but believe me, I WILL!!! I am about to give you some very helpful information, if you are in need of the services offered through J&J, I have a Amazing contact, She is a very professional, informative and sweet young woman, I had the pleasure of meeting her today and she and I had a very interesting and informative conversation, she spoke with me like we had known each other forever, even went outside and brought me in some literature on this new pesticide insulation. She was for sure a breath of fresh air and will have my business for sure. 1. Www.jjext.com 2. 318-352-7324 3. 318-554-9822-(her cell ) Bwiley@jjext.com-(her email) And she said use a code of 3bwiley read more

We were dealing with an exterminating company who left us and another who refused to help due to the fact that our house has foam insulation and signs of a termite colony in a particular wall. We called J&J and they were so helpful and responsive. They came without hesitation and treated our house, shop and barn. We noticed termites in the closet and Allen Guidry showed up to the house on Saturday then again on Sunday to assist us. He was very knowledgeable and responsive guiding us through the process. We highly recommend J&J especially for the way Allen responded to our call when others didn't want to deal with a house that has foam insulation. read more

I had a great experience with Landon and Trey from J&J Exterminating. They were extremely professional from start to finish, taking the time to thoroughly assess the situation and explain everything clearly. Their attention to detail really stood out--they didn't rush the job and made sure every concern was addressed. On top of that, they were both very personable and easy to talk to, which made the whole process much more comfortable. It's not often you find a team that's both highly skilled and genuinely friendly. I would absolutely recommend them to anyone needing reliable and thorough extermination services. read more

I called J & J as my cleaning lady thought she saw evidence of bug issues. A free inspection appointment was made for the very next morning. Mike Morris inspected my home. He was courteous, professional, and knowledgeable. It turns out I do not have bug issues. I appreciate Mike's honesty and thorough explanation. I asked about services, and he provided a reasonable quote. I would highly recommend J & J exterminating. read more

I am a small business owner in Lafayette, LA and have a commercial contract with J and J. Howard Matlock is my service guy and has done a fantastic job at my business. We recently had a fly problem in our store and had to call him several times. Not only was he punctual, but he made things convenient for us by coming in during non business hours to alleviate the problem. Great company and great staff!!! 5 stars all the way read more

I have been a customer of J & J, Alexandria for several years now. Tony Ocasio is my exterminator. Tony is passionate about his job and is always very thorough with the process. He never rushes through, always detailed. He's very considerate. He always leaves his shoes at the door as to not track anything inside and always calls ahead making sure it's a convenient time for me. Tony's just the best!! read more

Having Mr. James is our exterminator reminds me of when I was younger and my uncle was our exterminator. He is very professional, always courteous and has become a friend. I love how he is able to suggest additional services or products to make our lives easier. Like just today, he told me about a mosquito product that could easily be used while I'm outside, I have never thought to inquire about. read more

J & J Exterminating has been preventing insects from entering my house for several years now. They are extremely competent, punctual and efficient. James Gary is our technician and he truly does an amazing job. He always asks if there are any creepy crawlies getting in and has a solution for any problem I see. This is a top notch exterminating company that I would highly recommend to anyone!! read more

Nader and Landon came at my request to perform an inspection for termites. Extremely knowledgeable, educated us on termites in general and termite infestation, and explained what they were looking for during the inspection. Fortunately, no termite infestation was found. Finally, they talked to us about preventative treatment to avoid infestation in the future. I was very pleased. read more

Wayland has serviced my home for years now, and I would trust no one else. He is prompt, polite, and professional. It is clear that he takes pride in his work, and he goes out of his way to provide outstanding customer service. He is yhourough anf detailed, and respectful of my home and pets. I would highly recommend him to anyone needing professional pest extermination. read more

I just want to say that Sydney has definitely made me feel great about this whole ordeal dealing with rats. I thought I was gonna be calling and get the usual run around and price hustler. But instead I got someone who definitely takes her job to the max and is great at what she does. So thank you again for your wonderful customer service. read more

Nader Qaisieh was very nice, charming guy. Did a thorough inspection on everything. Got my appointment earlier than expected, which was great. Explained every available service very well. I would definitely recommend getting services with them! I have more family that is currently still receiving their services & they get the job done! read more

Wayland with J&J is great! He has the best spirit about him and always makes me feel that I'm an important customer to him. Thanks Wayland for taking care of those creepy critters that I hate so much and giving me peace that they won't bother me!! Janet Aymond Oakleaf read more

The service man, Ricky, is always polite and makes sure he meets the needs of the client. I appreciate the call ahead phone calls and attention to detail to resolve my issue with silver fish. I highly recommend this service to give you peace of mind. read more

J&J has served us, our business, farm and home, for several years in every area of pest control, insects, rodents and termites. We have nothing but the highest praise for the quality of their service and the spirit with which they provide it. Superb! read more

I highly recommend this company. We have been with them for years. My serviceman is very kind and gets the job done. He will come in between scheduled service if we have any issues. We have quarterly service and monthly mosquito service. read more

Very pleased. Mr Ricky is our technician and I have not seen a bug in my home since he started! No need to enter your home and only needed once a qtr! Peace of mind knowing the job is done right with no inconvenience to the homeowner! read more