My partner and I hired James "Jim" DiStefano of J.F.D. Contracting Co., Inc., now doing business as…read moreJ.F.D. Corporation, to install a septic system at our property in Stoughton back in 2014. We agreed on a price of $16,000. Jim, after the project was "spiked", came to us for an additional $5,000 under the guise of needing more fill than anticipated. We kept our mouths shut at the time because, after many delays, we needed the septic system installed and, more importantly, he already had a sizable chunk of our money as a deposit. We had the choice of firing him and, in so doing, having to fight to get our deposit back, which would've been a bigger hassle, or keeping our mouths shut and going along with the charade. We decided to continue the charade... The sad part? Jim seemed to have done some nice work; it's his business ethics and morals which are severely lacking. I was embarrassed that I was dumb enough to get involved with somebody like Jim back then, I'm a Realtor, and I'm still embarrassed but I'd rather warn people before they get wrapped up in his web. I forgot to mention, in my original review, that Jim DiStefano allowed potentially dirty fill, it hasn't been tested yet, from the development of the new Cumberland Farms at 590 Washington Street, Stoughton to be dumped in our yard and in our neighbor's yard. The owner of 590 Washington Street, Stoughton at the time was either Cumberland Farms or Schiavo Enterprises which is run by Robert Schiavo and Daniel Schiavo. The fill came from the part of the Cumberland Farms redevelopment on Lincoln Street, located between 20 Lincoln Street and 40 Lincoln Street; Mario's Railing is located at 20 Lincoln Street. How do we know? We happened to be driving to our home, down Lincoln Street to School Street and noticed the excavation work and dump trucks on Lincoln Street. We then caught the driver of a dump truck, red handed, dumping the dirty fill in our yards! We asked the driver: "Who told you that you could dump this here?" The answer? "Jim DiStefano..."

From the owner: JFD Corporation offers range of residential and commercial services including sewer and water…read moreconnections and repairs, site work, stone walls, footings and foundation site prep, excavations, septic installations/repairs, demolitions, concrete work for pools, decks, and sidewalks.

They just installed a new hot water heater and I could not be happier. The two gentleman that did…read morethe work we great and very professional. They came on time and explained the whole process to me. They were very neat and clean. I would highly recommend them. Thank you! 6 Redmen drive

We had a new furnace and a/c installed. The process was smooth and transparent from the initial…read moresales rep visit to the install. I've used this company since 1999 and recommend highly

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.