Beautiful Hampton inn, no issues at all. GREAT customer service! We checked in around 7/8pm without…read morereservations and they had a spot for us on a Sunday night on our way for Christmas travels from VA to MO. Great breakfast & very clean.

Bed was very comfortable as were the pillows... room large and around $200. A night…read more.. Negatives were the only window was cloudy and you could not see out.. and had a rather large roach in bathroom.. However, if you can't afford the $500. Places this is okay... it needs to be spruced up... and swept.. reception desk was kind and helpful. ( Linda, I think).

Been traveling for a month and booking third party. I get it that hotels cant always see third…read moreparty contracts but I still like a paper statement showing checkout and any additional local fees from the hotel l. Paid a local "eco fee" which i dont know wtf that is for. Seems like they go to great lengths to add fees - plastic forks and paper plates aren't eco friendly. Anyway, asked for a receipt and front desk girl got lippy. Very rude. Didn't get a receipt even though i could at every other hotel on this trip. This is also the second bad experience at a holiday in express on my trip - the last one misrepresented themselves as having a breakfast when they didnt. Just avoid these places from now on unless you want the hassle. Tile in the bathroom was also all cracked to hell.

Our 2 night stay here was acceptable. The hotel is clean and has everything it should. Hot…read morebreakfast was good. I love the cinnamon rolls at Holiday Inn Express! My only complaints are the signs placed around the hotel that state they are a "100% smoke free property" and yet there are people smoking literally inches away from the doors outside. Also, the water pressure in the showers is absolutely horrible. It's like taking a shower in a water fountain. This is an area that needs serious repair.

The historical atmosphere is great…read more However, the inn keeping skills of the staff and owners needs improvement!

First off, there was nobody at the front desk for check in. The owner came to do it, and he said he…read morereally wasnt sure what he was doing. The ad says AC, it was not on during a week of high 70s. with our room on the 2nd floor it was needed. The owner didn't want to turn on, and told my husband to go in one of the ther rooms and find a fan. The ad offers fresh homemade cookies as a snack, coffee and tea. none of those items were available. The bed had totally been sprayed with fabreeze. So much so we smelled like it the next morning. Breakfast was to be served at a certain time, we went down and waited. no one in sight, kitchen dark, we knew there was an issue. Owner said oops no one here to cook. Told us to walk down two blocks to the Cafe and show them our key and they would charge him. when we arrived, going up to our room, we noticed a room with an unmade bed. The next morning the owner asked us if we had changed rooms thru the night. we told him it was like that when we arrived. Not a good experience for our very first B&B!

So. Our daughter had a softball tournament about 20 minutes from Thai hotel. I ALWAYS book our…read morestays whenever we go anywhere. My husband took the reigns this time. Nope. Not going to let that happened again. There is a smell as soon as you walk in. I don't think I've ever had such a bad night of sleep because of a bed. The rooms have been updated, but it seems as though they didn't change the beds. So incredibly lumpy and uncomfortable. Mold and mildew in the bathroom, creaky floors, mediocre A/C. Nah. Not the hotel for me.

Pretty decent stay, I have no complaints. Service was good, breakfast was good, good location right…read moreoff the freeway and the restaurant in the parking lot was a good place to grab dinner. I would stay here again.

The staff is so kind and very personable. If I needed something, they would get it for me. I will…read moredefinitely stay there again when I return.

Clean rooms and a good breakfast. Have I stayed at nicer places? Yes…read more Have I also paid a lot more to stay at those places? Also yes. You'd be hard pressed to find a nicer place for under $120. Overall, a very good value

This is the dirtiest hotel. Mold, mildew and stains on the…read more bed linens, flies in light fixtures, broken furniture, damp, smells, hairs from someone else in bathroom floor. Staff very rude and wouldn't be do anything about it.

This place is absolutely ridiculous! The worst hotel I've ever stayed at!…read more When I 1st checked in the room, it smelled like mildew and the ceiling in the room and restroom is falling down. The sink in the bathroom and the toilet were loose. To to it off, the bed was hard and I could feel the springs. I went to the front desk asking to change the room, they said that water pipes busted and they didn't fix the ceiling or clean the carpet. They told me the hotel was full, although the parking lot was empty. They ended up switching me to a different room the following day. It was better, but the beds are terrible. When I was leaving, the hotel employees kept asking for my room key. It wasn't 11 and I wasn't done taking my luggage out.

West Baden has now become a regular family destination. My family -- plus my mom, stepdad, siblings…read moreand their families -- just finished our second trip here. And it's safe to say that West Baden is now a family tradition. My parents spent a few days there to celebrate their anniversary, and then the kids all came to stay the last night, during Easter weekend. And we made the most of it. We started with bowling and pizza at the new Ballard's at the Atrium (see my review on that). My older niece then watched all the kids in one of the hotel rooms, while the adults got a drink in the expansive atrium and enjoyed looking up at the picturesque dome ceiling. The next morning, which was Easter, we found a quiet sitting area on our floor to have an Easter egg hunt with all the kids. These are memories we will cherish. We popped over to French Lick for brunch, though the Easter brunch set up in the atrium definitely looked delicious too. The staff is always excellent. We were able to call and get all of our rooms next to each other, which helped. Thanks for another fabulous mini-vacation, West Baden!

The staff is what makes this place great. Friendly, knowledgeable, good with kids. Lots of kid…read morerelated activities. Just wish the services for caring for kids started at younger ages (maybe potty trained and older?) It will be years before my husband and I can stay at this hotel and have a true 'date day or night' and our kids are five and three. Honestly they'd get more money out of us if they offered babysitting for younger kiddos!! Food here is very standard and nothing to write home about. That applies to every restaurant off property we tried in the area. Activities we tried and enjoyed 1. Kids pony ride 2. Carriage ride. 3. Mommy and kiddo pedicure (expensive for what you get but also standard pricing for hotels). 4. The free!! Trolley train ride to the sister property. Activities are easy to book over the phone ahead of the stay and easy to do at the front desk or calling from your room. Very excited about the new bowling alley building they are almost finished with next to the hotel. The stables area is very picturesque with a large covered 'patio'. Patio seems too small a word. More like covered event space. Wedding perfect. Room was clean. Beds are not very comfortable. Killed my back and my husband's. We had a two bedroom suite which was the perfect size for the four of us. It had two balconies overlooking the atrium which I will never, ever book again. Too loud! All night long too loud! Even from the sixth floor, even with earplugs. Only exterior view next time for a stay. I would return next year for all of the holiday events. My kids loved this trip because of all the new experiences they had. Lots of things to do in the area that get you outdoors. Lovely part of Indiana in the Autumn (when we visited).

Hampton never lets me down!…read more We came here after checking in a not so great hotel, and it was so different and lovely. It smelled fresh and clean, the staff was kind, and the bed was so comfty. Breakfast was good - obviously not restaurant level, but yummy. The oatmeal bar was fantastic! How anyone could give this place any less than 5 stars, I don't know.

Hampton Inn in Jasper is a nice hotel and an excellent choice, but a little bit less comfortable…read morethan the similarly priced Fairfield competing against it in Jasper. The rooms are the best maintained I've in town across several work trips, the front desk, attendees are polite, helpful, and courteous, and it's located right in the middle of everything. It offers a large waiting pool, hot breakfast, and clean eggs, biscuits, sausage, waffles, and all the rest, and fresh, hot coffee, and cookies at the front are a nice touch. The downsides of noticed are that the sheets and beds, well comfortable pillow tops, seem to likely be synthetic and have me feeling confusingly, sweaty even with the air conditioner turned on, and the fitness room is long overdue for some very basic maintenance: the cable machine only has one side that works because the adjustment is broken on the other, and the weight bench adjustment knob has fallen off, keeping it flat and making a lot of exercise exercises not possible. Nonetheless, the pool is quite nice and large, and two treadmills, and elliptical, and a peloton spin bike are available.

Excellent pet friendly hotel. There's a lot of green space. Beds seemed new. Nice coffee station…read moredown in the lobby. It's a machine that makes individual cups. They have excellent apples and bananas all day. No breakfast but if you ask, you can go next-door.

While I forgot to take pictures of this beautiful hotel that my husband and I stayed at Saturday…read morenight, it was a fairly nice and pleasant stay. They are dog friendly and service dog friendly, which is appreciated. We were given a magnet to put on our door stating that dogs were in the room for the hotel staff and other customers. The room smelled very clean and didn't give me any issues with my allergies. I always have to check and room out before I bring my things in. My nose is so sensitive. Lol. The only downsides that we found we the room keys. They didn't always take and open the door for us; but that doesn't mean the key didn't eventually work. Also, we had a small toilet paper roll and no extra toilet paper roll under the sink. We had Kleenex to use; but it honestly felt like sandpaper. The Cupboard had a variety of food items but seemingly pricy, as in 1 individual pop tart package was $2.00. The small kitchen inside the rooms were nice though. Full size fridge/freezer with 4 sets of silverware, plates, bowls and cups. It was nice to feel reassured that this establishment cares about sanitizing, when all of the dishes were newly cleansed in the dishwasher. All in all, it was a pleasant stay. If we are ever in the area again, we will definitely come back.