if he lived on a fixed income or are in a hard spot, this clinic provides excellent services with…read moreknowledgeable staff. I've been going for approximately three months and have not had anything but success! H/T to Dr. Nicowala

Awful service. Get ready to never get a phone call back. Receptionists needs to get fired.read more

Been here about 2 times. Anytime I went in though I noticed the doctor would need to read through a…read morepamphlet or print-out to answer any question I had. Never been to a doctor who relied so heavily on pamphlets to answer every question. Starting to question if she even went to medical school.

I'm writing this review in hopes that someone at the clinic will see and improve their service. The…read morelady at the front desk was very sociable and friendly. Sat in the front of the clinic for an hour, waiting. The lady who brought us back was super super non social. Nothing rude, but definitely not very warm or welcoming either. We waited for almost another hour in the actual examination room. The doctor did come in about 40 minutes after waiting and said she'd be in soon. The PA, Kuntac, was super kind and efficient. Very lovely woman. Super cleanly as well. Washed her hands and even acknowledged how long we had waited. If you go to the clinic, we recommend asking for her. The main concerns/problems we had we're wait times and the woman who brought us back for the initial basics. When coming into a clinic, especially for the first time, it is important to have good service and a friendly smile. Overall not bad. The only reason I'd come back is for Kuntac. Amazing PA.

Central Texas Endoscopy Center in Bryan provides world class customer service. All of the staff is…read morededicated to making the patient feel comfortable and to provide ample communication from start to finish.

From the front desk team through discharge, Dr. Pham and the team at Central Texas Endoscopy were…read moreprofessional, polite and patient. In a situation when my husband needed their expertise, they were there for him. With an ominous potential diagnosis, he was cared for with the greatest compassion and within a few days. Highly recommend this amazing group of medical and healthcare providers for all gastric needs. You will greatly benefit. Brenda Putz

One star for a billing process that turns "fully covered preventive care" into a gotcha…read more I scheduled what I understood-along with my employer's HR representative-to be a fully covered annual wellness/physical exam. The pre-appointment paperwork specifically asked whether I wanted to discuss another medical issue instead of having the preventive exam. I checked no. During the exam, the physician did what physicians normally do: asked whether I had any pain or other concerns, reviewed my medications, extended some refills, and addressed a couple of issues I mentioned in response to those questions. Nothing about the visit suggested, "By answering these questions, you are now agreeing to purchase a second office visit." Then I received a $20 bill. Apparently the clinic billed both the preventive exam and a separate problem-oriented office visit. I understand the technical explanation: medication management and discussion of medical concerns can support additional billing. What I do not accept is the idea that patients are given meaningful notice that ordinary conversation during a "fully covered" physical can quietly trigger another charge. When I questioned it, I was told there are no courtesy adjustments and initially that there was "nothing we can do," although the charge has now been submitted for a coding review that will take another seven to ten days. I paid the $20. At this point, the clinic will almost certainly spend more than $20 in staff time reviewing and defending the charge. The physician care itself is not the reason for this rating. The billing and disclosure process is. If a preventive exam stops being fully covered the moment a patient answers the doctor's own questions, tell the patient clearly before providing the separately billable service. Hiding that distinction in billing rules after the fact may be technically permissible, but it is a terrible patient experience. One star. Not because of twenty dollars, but because patients should not need a course in medical coding to understand what "fully covered" means.

If I could give Dr. McKernan and his nurse less than 1 star I would. If you are looking for a…read morephysician and a staff who care about their patients, Dr. McKernan's office is NOT where you will find it. Without going into all of the details, they are the most uncaring, unprofessional, unsympathetic people I know. They interacted with my mother without any sympathy or empathy to her chronic back pain she's been dealing with since she injured her back as a teenager. His nurse went so far as to calling her names and telling my mother, SHE made the decision my mother didn't need to speak to Dr. McKernan after repeatedly calling his office for him to return her call. Dr. McKernan changed my mother's treatment from the regiment she was on for years with her pain management doctor in Dallas. When it didn't work, he ignored her calls asking to be put back on the treatment she was previously on. After waiting nearly a week, Dr. McKernan finally called, he finally called from a blocked number, not a BS&W number. Due to the number of spam calls we all get, she didn't answer the call and missed speaking with him. His voicemail was neither compassionate or consoling and stated that he would not continue the treatment she had been on for years even though it worked because he dislikes the drug. He continued by telling her the prescription she was on should give her enough time to find another physician. My mother tried to reach Dr. McKernan again for several days. On March 4, 2022, she received a call from his nurse who was abusive, rude, and very unprofessional. I personally tried to reach Dr. McKernan several times without success. After numerous repeated calls, I finally spoke to Dr. McKernan who again was unsympathetic to my mother's pain (a great quality to have in a pain management doctor) and refused to continue the treatment that had been working for years. He told me that she needed to find another physician. I called administration to file a complaint and spoke to a Ms. Deavea McMurry, who, too, was extremely unprofessional and even more uncaring. Stating to me repeatedly "My job is just to take the complaint...". I asked to speak her boss, a Mr. Bill Selby, who's number rolls straight to voicemail. Mr. Selby and I finally spoke regarding the very uncaring, unprofessional and abusive behavior of Dr. McKernan, his nurse, and Ms. McMurry. He asked me on 3/8/2022 to give him a few days to look into this matter and he would get back in touch with me. As seems to be the norm for BS&W, he never called back! I reached out to him over a week later, again having to leave a voicemail. When he returned my call, he state the formal apology I sought from Dr. McKernan and his nurse was "not going to happen" because "we just don't do that.". I was shocked! A doctor, a nurse and an administrator in the COMPLAINT department treats a patient with total lack of care, respect or humility, much less any empathy for the patient's pain and medical condition and the hospital's stance is "we don't apologize"!! Sidenote: My mother's previous pain management doctor, her pharmacist and another local medical advisor all disagree with how Dr. McKernan handled my mother's treatment. Her previous doctor going as far as saying "[Dr. McKernan] has eased all of the work we accomplished over years.". Yet, Dr. McKernan, his nurse who called an 81 year, 4'11", 110lbs woman names and refuse to apologize for their appalling behavior.

I have only utmost respect for the practices counselor Mr . Moran . He is truly God sentread more

I am a Heart Failure Patient and every time I go to see this Doctor she changes my medications…read morewithout discussing it with me. She always forgets to call in my prescriptions and I spend the next week or 2 trying to get my prescriptions straitened out and get them called in. Then when it is time to refill my prescriptions she requires that I come back in and see her again and it all starts over again. This is how she is scamming Medicaid for every penny she can get. Every time I go in for an appointment it takes at least 4 hours past my appointment time. When she does come in she looks like she is on something. This Clinic needs to be investigated by the State Medical Board. This Doctor needs to have her license pulled before she causes someone serious harm. When I complained to her office manager about how her forgetting to call in prescriptions was an ongoing problem I was told they would no longer see me and they refused to call in the Prescriptions for Medications I have to have to survive. If you want a Doctor that will provide the services you need, do not go to this one.

Excellent doctor! Takes his time and is very thorough. Highly recommend! Your appointment time is…read morethe time you see the Doctor.

From the owner: Dr. Richard Morgan specializes in care of the patient with Chronic Kidney Disease, Acute Renal…read moreFailure, uncontrolled HTN and uncontrolled Diabetes, Autoimmune Disorders, Hemodialysis, Peritoneal Dialysis and Home Dialysis.

The wait time is absolutely ridiculous. We got here an hour after they opened and sat for over 4…read morehours in the waiting room. All we came in for was a drug screening and physical for my girlfriend's new job. Absolutely not worth the wait time for a standard drug test and physical, they seem extremely understaffed to be taking in as many patients as they are at a time.

Came in just to do a drug screening. Wait times are awful here. I understand it's a walk in clinic…read morebut the office staff sucks, the music in the lobby sucks, the entire operation sucks. I wouldn't be here unless I wasn't sent here by my company. Wish they would get their act together. Inefficient in every way you can imagine. NOVA YOU GOTTA DO BETTER. Stay clear of this place or beg to go somewhere else. Update: After a 4.25 hour wait I finally was able to do my urinalysis.

I can't believe the bill was $1600 and I was not even seen by the Dr…read more A pulled back muscle or pinched nerve causing severe pain was given some muscle relaxers for $1600 come on people, they mentioned they have competitive prices well they sure are comp for the highest price! I am upset with the service provided here. This visit was so un professional.

The triage nurse and doctor at the College Station St. Joseph ER neglected to listen to my symptoms…read moreand decided to treat a non-emergent pre-existing condition. Their egregious errors in my symptoms led to numerous unnecessary and very costly out-of-pocket tests. I've tried on a number of occasions to resolve this situation directly with the hospital to no avail. The hospital administrators seem willing to side only with its staff out of a desire to get its money and check off a box rather than admit that it made a mistake in running needless tests.