I had a way better experience than my first experience in 2016ish. This place is so much cleaner…read morenow! Way more organized than the dusty heaps it was before. Pricing is a lot more clear. Displays make way more sense now , they aren't just grimy clutter jammed together like before. The girls working there were also super friendly, welcoming, helpful, clean, didn't smell like BO and stale ash tray like prior employees, and they were knowledgeable about everything. Years ago it was a bunch of greasy smelly guys that were more interested in cringe bro gossip, hanging out, and texting than selling anything. The girl that worked there before had the personality and enthusiasm of a wet paper bag. What a huge difference! I just spent $180 on records and will go back in a week or 2 to buy more.

The Exchange over the years (at other locations) has ALWAYS been fair to me on trade-ins for store…read morecredit - but this place was the epitome of low balls (Bricks and Minifigs comparable???). They spent 30 minutes looking at a handful of DVDs/games, gave me a figure without telling me which items they were going to take, and then tried to convince me my extras were worth trash value. This place is turning into a Goodwill. Never going back here again. Clean store though. Sad.

Never have any good games, very rarely in stock of what people want for relevant consoles.read more

If you are a retro gamer this is your heaven! Incredible selection of retro and later games, toys…read moreand Lego! Great store, family run tucked away in a great little Ohio town. Run do not walk to this very cool place!

A cute store! The employees were very friendly. They had some really neat Legend of Zelda…read moremerchandise, for a really good price. Cool decor, lots of old promotional material for games and consoles.

Sat. July 12 I brought some games and systems in and the young lady and young man were so kind and…read moreI want to thank them. I'm going through a difficult loss of my Husband. They made everything easy for me and were so kind. Thank you Diane

smells weird but they got cool stuff sometimes, prices not bad. i like that they can do fixing…read morestuff too but its like the dog that's in there smells

This place is GREAT!!!!! Very personalized service, even for those of us who know NOTHING about…read moregaming systems. Lots of vintage systems and games - well organized store with LOTS of choices. Tom and his staff are extremely knowledgeable and very patient. Can't recommend them highly enough!!!!

I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

A+ store. Packed full of classics and modern games. Very friendly staff and well worth the drive…read moreif you collect vintage games!

We traveled over an hour away to visit the store but the owner acted like we were disturbing him…read more He was not very helpful and did not say anything when we came in and when we left. Overall, they were lacking in customer service skills. Selection is only so-so. Based on customer service issues, would not recommend.

Good selection of games for all consoles, while still being cheap! Great place to go, especially if…read moreyou're a gamer.

I was told that they wouldn't test controllers before they sold them to me because they had no way…read moreto test them. They literally have multiples of every system imaginable on display, yet refused to test them before they sold them to me. Do they not test things before they buy them either?? It was an awful and condescending experience. Not recommended.

Great time on RSD 2025. Huge selection, everything on my want list and more! Mike kudos to you and…read moreyour staff the crowd was huge and buying was very organized. Can't wait to come back.....

Graham's is open by appointment, which he'll happily make at your convenience. He's got an…read moreextensive selection in his warehouse, so if you give him enough notice and your wantlist, he'll have a stack ready for you to look at when you walk in the door. I found this extremely helpful, and he had quite a few of the things on my list in great shape. He even set the expectation up front that I could be picky. Turned out to be well worth my time! I wandered for a bit among the racks and found a few other titles I wasn't specifically looking for but couldn't pass up, all in the $6-15 range. The owner said he tried to avoid selling stuff in a condition he wouldn't want to play himself, and that seemed to hold for the sample set I pulled. I've known about this store for a long time, but I've only recently gotten into collecting vinyl. I really appreciate being able to check out condition before buying, so a brick and mortar store has a lot of value to me. Evaluate prices in that light. I've had quite a few so-so experiences with buying stuff sight unseen online. All in all, a good experience. I'll definitely be back!