Being a non-resident of this place, I guess it's an okay place. We went to visit my aunty who has…read morebeen here for several years now. No one really wants to be here, but sometimes it can't be helped. The facilities are clean, can't really review the nursing staff as I haven't frequented this place enough to do so. There seems to be a bunch of activities to keep the residents busy and entertained. It can also be a very depressing place to even visit, seeing how some people end up. Not sure who the architect of this place was, but I want to slap them and congratulate them at the same time. It's laid out in an "X" shape with nice outdoor courtyards and foliage, but because of poor signage and monotonous colors, you can get totally lost when wandering the halls.

This is such a very bad service here, Kahului Hale Makua, the night shifts nurses aide are…read moretreating the patient bad like asking water but no one giving and when someone give water the nurse aide assistant just leave the water there not to the helpless patient, should help the patient to drink. Also, there were a time breakfast or lunch. The helpless patient had mess all over, wet clothes because he was trying to feed himself but he couldn't because he was a stroke patient He couldn't control his hands or stiff. There were no nurse assistant helping. I felt so bad for the helpless patients. One more thing, I saw a stroke patient was defecating no one assisting him, the room was smell bad. It really need an improvement for a really good service, safe and secure home for these helpless patient. I think some staffs here are not doing a great job. They should treat the patients with emotional support instead of saying too negative to the patient. This is so depressing.. Also, I Don't know why the doctor ordered anti seizure medicine to a stroke patient. That medicine is horrible. Everytime the patient take that, it made him worse like restless, hallucinating, acting crazy. This medicine is so bad side effects. NOT GOOD AT ALL!! So when the patient stopped taking it, he was so calm and so with normal life! Thank God!!

I am so impressed with the service from Apria staff. Michelle was so kind and responsive to my…read morequestions and getting comfortable with the BiPap and Cough machines. She is patient and explains the technical issues with the machines. The phone staff for reordering products have provided excellent customer service. They know their product. The local office helped me when I needed a last minute change in mask size. I enthusiastically recommend Apria.

I would give them a half star if I could. They gave me…read moreequipment without explaining the return policy. They charged me for something I never used. Do not use them, use another company.

I was a previous employee of Ohana Care Maui. I only decided to change carriers as a result of not…read moreworking for them anymore. They are by far the best company to work for in the medical and care giving field! I recommend becoming a member of Ohana Care Maui if your interested in CNA, care giving and more!

The staff at Ohana Care Maui are very professional and provide the utmost care to those in need of…read morehome care services. You can be sure that your loved ones are in good hands!

Terrible place that claims to take care of the elderly. Can never keep employees, charges services…read moreto insurance companies but never sends anyone. Owners are never there can never speak to anyone in charge. CNAs claiming to come to home and never showing up. Horrible Horrible Horrible to be in health care service.

Great people and positive office experience. They were very welcoming and accommodating.read more

Just after the Lahaina fires a 71 yr old neighbour was feeling unwell and a group of concerned…read moreneighbours decided he needed medical attention, called an ambulance, and he was admitted to hospital. Once the Drs diagnosed his medical problem and had him feeling better he was transferred to Hale Makua for rehab physio as he was a fall risk. He has been working very hard at physio daily and is walking and standing well now. I visited him in HM and he was in a double room, with a garden outlook, with access to a shared covered lanai area with dining tables and chairs. HM is airy with open corridors and shared spaces with gardens to sit in and staff present everywhere helping everyone. When I arrived I didn't know where my friend was and a staff member asked me if I needed assistance and walked me to his room chatting pleasantly as we walked. She knew exactly who he was and which room he was in. Kudos to the staff! I'm going in next week and will sit with him at the tables in the lanai area with ice cream. Hale Makua is a fantastic nursing facility for the elderly who cannot look after themselves, with a family feel, open and inviting. I was very impressed.

I was not given the luxury of seeing many reviews on yelp about Hale Makua Wailuku . I'm a bit…read moresurprised that there were only two reviews. This skilled nursing facility which was the original main hospital in Wailuku has been in business since 1966. But yelpers must not have the need for this type of place. I brought my mother over here who will turn 100 years old in January. She was admitted last week. I must say it was a hard decision to take her there from a retirement home which which was basically an apartment with a dining room and then from our own home. It was the time of life that she needed much more care. I must say that the building is a little dated but overall it is well-maintained. The most important thing is that the staff is exemplary. I was so impressed by the caring and attention they give all of the residence. There is a big game room with television, videos, puzzles games and always a CNA on duty to help all of their clients. There is a beautiful sunroom also used for dining and then the big dining room. The grounds are beautiful. But again it's the people that are so impressive. I was told that there are 10 patients per CNA but it sure does not feel that way. I would highly suggest anyone looking for someplace for their loved one that needs 24 hour care to consider this, I won't call it a facility because it's at home where they want the residence and the families and friends of the residents to all feel like family. They have accomplished that 100%. God bless the staff at Hale Mākua Wailuku

So, I left a message on their voicemail and no one ever got back to me. They did send a different…read morenurse, however, so I know they got the message. I do not know why people rave about this company because I find their employees to be somewhat snobbish--I believe many of them did not grow up here and treat the locals as if they are beneath them. Thus, I would warn any locals who see this to NOT use this company--if you see Bayada listed on your hospital's or doctor's suggestion, pick up your loved one and RUN in the opposite direction.

when i first returned home to maui i had bayada home health care . the workers often time showed up…read morewhen they wanted tosometimes not at allone worker was chronic about not showing up every day the excuses got more and more extremewhen i lost my medical i just gave up on bayada completelyi do not recommend bayada to anyone wheelchair bound.

We are a local family who recently moved back to Maui. My family consists of my (almost) 94 year…read moreold father, my disabled husband, my special needs 13 year old child, and myself. Upon moving back to Maui I immediately contacted Caring Hands Maui, who agreed to provide services for my dad at 20 hours per week, and for the past 2 months they have been. The services were going great and we were really happy with the agency but very recently things took a drastic turn. My father is a very private man, who is very quiet but very sweet, however, the transition moving back to Maui has been very hard on him at times, and lately personal things have been troubling him. This past week he had been missing his home on Oahu so he was refusing help from the owner of the company, Janet, who was caring for my dad (because of a shortage in company caregivers.) For whatever reason Janet got really annoyed with my dad (did I mention HE'S 94!?), and indirectly told me that they no longer want to provide services. Now mind you...my father didn't say a darn thing to her except that he insisted on doing things by himself, and because of that she said she feels like she's not wanted here. THEN she started accusing me of expecting them to do my laundry and dishes for them when ALL ALONG I repeatedly told them that I don't expect them to do any chores in my home except for what was needed for my dad, but the caregivers continually asked me to give them things to do because they were bored, and they would proceed to wash my laundry daily without me asking. In fact, just yesterday morning Janet walked into my home and offered to wash 3 brand new sheet sets that I just bought. I told her no, that wasn't necessary, and she offered again, and I still said thanks, but not necessary. A couple of hours later she made accusations of me making them do my laundry and dishes. ???? Anyhow, she left after only half her shift. I kindly asked her if they could continue services for the next 2 days (today and tomorrow) because my husband, with a chronic pain disease, had crucial doctor appointments that I needed to take him to on both days and she rudely responded she'd get back with me in the evening. Well...I never heard back from her so I text her this morning and the response that I got back from them was that their other caregiver, (who was scheduled to come here as usual) was in "training" today. They totally left me high and dry knowing that I am juggling my schedule by caring for my dad, taking my husband to various doctor appointments, and caring for my mentally disabled child. Such a disappointment. I learned that although Janet was very kind at times, she also has bad ethical business practices, and the fact that she would do that to us, without any given notice or even talking to us about her concerns prior to "up and leaving" us without any help has left me questioning how she does this for a living? I'm sorry, but not all elderly people are little sweet women who like to go the hair salon to get their hair done. Some just like to be left alone. Today I managed to take my disabled husband to his doctor appointment, while bringing my 94 year old dad and special needs son along with us. It was a struggle and a challenge but we managed to get through it. Thank you Lord! We will try again tomorrow, as my husband has one more very critical doctor appointment to attend. Shame on Caring Hands Maui. As a woman of Christian faith I have forgiven them, but I feel I would be doing a disservice to other families if I didn't share my experience so that they can make the best educated choice in Home Health Care for their loved ones. Mahalo for taking the time to read.

My husband was an extremely active man who became ill with a debilitating terminal disease and…read moreJanet was there for us. Her compassion, love, and caring hands truly guided us through the most horrific time in our life. My husband was able to die in our home, thanks to Janet and her care.

Staff are so nice. I am so glad we picked them. Grandma has recovered really well from her hip…read morereplacement. The therapists were so gentle with her but still worked her well to recover. It was also nice when we learned that they are local and non-profit and has been helping the community for 50 years. Thank you!!! We appreciate everyone who came to our house.

From the owner: Home Health by Hale Makua is personalized treatment for medical conditions provided in the comfort…read moreof your own home, with the goal of preventing re-hospitalization. Those qualifying for services are functionally or medically homebound, in need of intermittent skilled nursing or therapy services, and have a Hawaii physician overseeing their care. Skilled nursing care services: Skilled assessment and interventions Disease management Infusion therapy Terminal care Case management/ Coordination with other team members Liaison between you and your physician Skilled therapy services: Physical therapy Occupational therapy Speech pathology Home health aide Medical social work Nutritional services Adaptive equipment evaluation Home modification evaluation