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    Costco - Inside - Hallway of beverages

    Costco

    (513 reviews)

    $$

    One of the larger Costco's I've been to. It's not that much larger, but still larger…read more I've always enjoyed buying in bulk, even though when you come here you leave with stuff you really don't need. Still, it's always cool to try something new. The location is a bit isolated, so this spot didn't feel as packed as I'm used to when going to Costco, but overall I love Costco.

    This review is more about the T-Mobile kiosk within the Livermore Costco. I'm posting here, since I…read morecan't find a review for the kiosk itself. My wife and I have been buying cell phones from the kiosk forever- we must've purchased 10 -12 phones from them over the years. It's kind of hit and miss whether you get a "good" associate or not. We've been eyeing the Apple iPhone 17's and finally pulled the trigger. This time we got the worst sales person of all time. We had already been to the kiosk a couple of times over the weeks leading up to the sale, so we pretty much knew the promotions that we were going to be getting. But this guy didn't bother to tell us anything about it nonetheless. He did manage to try to upsell accessories, etc. as that is part of his job. But what irked me the most was when he asked if we wanted to purchase the additional protection and I specifically answered "no". Sure enough, T-Mobile sent us a text saying that we were enrolled in the plan. When asked how long should we expect for the arrival of the phones. He just blurted out an unthoughtful "2 days", as he didn't care at this point and he was just trying to get off the clock to take his meal break. If there were a place for me to report him, I surely would. Over the years, we have watched that kiosk decline in the value you get from buying from them. And a couple of years ago, the kiosk turned into a T-Mobile specific location. The sales people have sure gone become more disappointing in all aspects. I'm sure that Covid changed everything, including wages and trying to recruit quality employees- as a business, they just need minimum-qualification warm bodies to man the post. So sad to see how low they have gone. **Update** We got our T-Mobile bill. On it was a charge to a phone number in JAMAICA! and guess when that call was placed? Yup, when he had my phone and was doing whatever. It's possible that he was just working too fast (carelessly) or just fat-fingered a phone number (carelessness), but he could've/should've let me know that he called a wrong number and to just address that call with T-Mobile later, or better yet, he could have just addressed it to HIS company right then and there. That would've been the RIGHT thing to do. When we noticed it on our bill and matched the incident with the exact time that we were buying new phones, we did address it with T-Mobile- they were good about omitting that charge and they gave us a credit for the "mistake". We made sure that they put in an incident report for that employee. I am still scratching my head how T-Mobile can hire such low-life people to represent their company!??

    Brentwood Decorative Rock - Black canyon Onyx boulders

    Brentwood Decorative Rock

    (46 reviews)

    This business totally ruined my garden dreams. They took advantage of a sick person who has been…read morebedridden for the last two years and just started getting out of bed and started gardening. I purchased their 420 gardening mix which THEY THEMSELVES RECOMMEND for gardening purposes. When I started watering the soil, as the water contacted the soil it became apparent that is was mostly sand. I proceeded to do a quick soil test where you put your soil in a jar and shake it. The contents will fall on to the bottom and separate into layers. To my eye, it looked like it was 60-70% sand. I kept calling asking questions about the soil, BUT Theresa, the owner kept going in circles, repeating their no refund policy and stating they haven't had issues with the soil. Understandably so I got impatient and upset with Theresa and told her that the product is a scam. I will admit, I was upset and hung up on her as she DID NOT APOLOGIZE ONCE. She kept telling me "I'm sorry you feel this way but the soil is good, I don't know what to tell you." The whole time I was on the phone with her, which was multiple times, she never told me that she was the owner. I asked to speak to a manager. She gave a number to call. Well, it turns out she referred me to her soil supplies. This guy mixes the soil himself. According to him it is 50% sand. A quick google search will tell you that soil should not contain more than 25% sand. Their supplier, whom Theresa referred me to, told me the sand content is 50%!!!!!!!!!! I spent 4K thousand dollars on this garden, paid guys to fill the beds and not I have 5 cubic yards of unusable soil. I posted about this in my local Facebook page and other people are reporting the same issue. I'm being quoted thousands to dig it up and dispose of it. This soil should not be marketed as a gardening soil. I'm sure it's great for other things but not gardening. It is a scam and it will ruin your gardening dreams. I also purchased some pea gravel, that I love. But their gardening mix is flawed and needs fixing. Please don't make the same mistake as I did. This business has no integrity and goes as far as to slander their customers and make it out to be the customers fault. I hung up on Theresa because of many reasons one for them being that I'm severely ill from very difficult medication I'm taking and running to the bathroom with nausea and vomiting multiple times per day. The owner has since attacked me personally online on Facebook where I asked if people were having issues with the soil. She hasn't apologized or attempted to try to remedy any of it.

    LOVE this place. As soon as we have more projects and need anything of their type we will only use…read morethem. I cannot thank the staff enough for being helpful, efficient and kind. The drivers have been incredible. From purchase to delivery this place is top tier. Thank you for all our help!! You guys are awesome.

    Bay Standard - buildingsupplies - Updated May 2026

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