The entire staff is so helpful and knows their stuff!! We occasionally get our water tested and…read moretheir instructions are clear and concise. They always have the chemicals & pool supplies we need to keep our pool in pristine condition.

I was back at Blackthorne yesterday buying a new cover as handyman Roger Michael of Arroyo Grande…read moreruined my other cover. I was treated very kindly. All my questions were answered and the salesman was so nice. I even started the cleaning service again. I was very pleased.

Salinas Pool has been our supplier for many years. Garry is very knowledgeable and professional…read morealways teaching us new things . we have had nothing but good experience with his service and products we will not change him.

Gary is the best! You can call him up, leave a message, and voila, your pool problems are handled!…read moreAnd all at a reasonable cost, too! Sometimes we joke about Salinas being 20 years behind the SF Bay Area times in terms of service and gender disparity. However, Gary belies all of those jokes with his fabulous customer service and explanations that are interesting, logical and NOT patronizing. I can't say enough good things about Salinas Pool A-1Service & Supply!

We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Great experience with Spas by the Bay. Sales, product, installation, and service all outstanding…read more We worked with Joe who knew the product, was not pushy at all, answered all our questions, and facilitated the build and install. We got a 2026 model Hotspring Jetsetter LX. Best hot tub I have ever been in, super quiet, powerful jets. We use it a few times a week. I was a bit concerned about the power needs of keeping it hot but the insulation is amazing and the heater only comes on for a few minutes every 4 or 5 hours (see the graph from my Tesla power management app). The top is very light but keeps in heat and also the water. Only had to add a bit of water after 3 months! Recommend this equipment and this vendor. I can't comment yet on their warranty service as the product has been flawless.

Domenico did an excellent work resurfacing my SPA with fiberglass. They started and finished as per…read moreschedule

My pool is beautiful!…read more Dominico and his guys do great work. Finished on time and all permits and inspections were done. We live in the Hollister Hills.

831 pools and spa are the best in the area. Heres why They do maintenance, service, repairs, they…read moreare competitively priced, friendly, local and Chip has a deep domain in expertise. There Certified, licensed, insured and an absolute pleasure to work with. 5 star service

Would recommend for any pool service you may need. "Chip" and his staff were very helpful in…read morecleaning up what was, due to unintentional neglect, a severe algae problem - water and bottom now clean and clear.

Owner Ricky Avila was super responsive and knowledgeable from the beginning to end of our repair…read more We have a pretty old hot tub in Santa Cruz County which stopped working and obviously had some old parts needing replacement (we've had zero luck finding a good repair person that isn't from the bay area in the past). Ricky responded quickly, had a cancelation so moved our appointment up and diagnosed the problem quickly and affordably. He ordered parts, stayed in contact with an ETA of the parts, and showed up as promised and completed the repair. A complicated full circuit board replacement and a separate valve replacement seemed like no problem technically. Locally owned business and young man making his way with a new-ish business and top-notch customer service and technical skills. If you need spa or pool repair you've found your guy! Six stars if they were available.

Prompt and reliable service, Understood the problem and gave an estimate quickly. Managed the…read morerepair .Good customer service. Highly recommended.

Nick and Evan are amazing, professional and accommodating to say the least!! I'm so glad I found…read morethem.

This company serviced my pool for 6 years. The last year has been a nightmare. They gave us a new…read morepool person who needed more training as every time we went to use the pool it was cloudy. When we called they simply said if you don't like it try another company instead of trying to help. So we did. This company is a joke. We have moved on and couldn't be happier with our new company.

I was outside waiting for someone from Benz Pool Biz to come out for our appointment. This guy,…read moreMel, was cleaning the pool next door, his truck saying pool tenders. I told him I was waiting for Benz Pool Biz, and he said Benz pools sent me. He charged us 2200 dollars, but originally, he said 800 over the phone and didn't tell us that the price would have been different until he finished. He didn't mention a thing. This company just farms people out.

Ben has serviced our spa for about a year. He does a wonderful job! He is always prompt, follows…read moredirections well, and gives great advice. It was a HUGE relief to find Ben! He's truly wonderful and it takes a large amout of pressure off us not to have to worry about our spa. I'd recommend him with 10 stars if I could!